About this provider in Longs
Welcome to Quiet Lawn & Pest, where we make lawn care and pest control a breeze for your home. Fast quotes, easy process, top-notch service, and locally owned. We offer: Mowing, Trimming, and Edging Weed Control and Fertilization Pest Control Service Shrub Trimming and Bed Maintenance Mulch and Sod Installation We…
Rating breakdown from customer reviews
4.7
106 reviews
Customer reviews for Quiet Lawn LLC
Russ Auth
Disappointing experience trying to schedule Quiet Lawn for Christmas Light Installation, have been told day after day a Quote would be provided and a day / time would be scheduled but sadly never happened. If you are looking for Christmas Lights I recommend you go elsewhere.
Diana Wilcox
Very professional, lights look beautiful, and service for out bulbs if any was very quick. Team always gets back with you if you have to contact them. Will use this company every year...
Gary Gray
Quiet lawn has our treatment service of which we have been pleased in the past, but this year not so much. The home next to us is a customer who gets treatments and mowing. She is a retired widow and her yard has not been mowed since June 25th. It is embarassing to have that happening to someone we know. Very disappointed.
Provider response
Hi Mr. Gray! Thank you for your feedback. I understand your frustration. We are still same people and same technicians, same company, we aren't doing anything differently. This year we are seeing a lot of damage due to drought like conditions that happened early June. And now with the constant rain, we are seeing more growth and more weeds than ever before. As far as your neighbor, we did mow her lawn this week and 2 weeks before on the week of July 4th, she may have forgotten but we do keep records on our end. We spoke to her again this week and clarified the issue, she is happy now. Our schedule is getting backed up due to the constant rain here, we cannot mow or treat when it rains. We are trying our best to keep up with the adverse weather conditions but its been a tough year for not just us, but every lawn care company in the area who take care of hundreds of customers like we do. I hope you understand the issue and change your mind about this review as it does negatively impact us. We are just a bunch of locals trying to do our best in these tough weather conditions. Please have faith in us and trust in our quality that you have experienced over the past few years. We appreciate your business as always.
Leslie Graves
This is an outstanding local company. I just had a visit from Tony to inspect and diagnose issues with areas in my backyard. He was thorough and explained what he was looking for and gave me some tips on how I could remedy the issue. I am on my second year of dealing with Quiet Lawn and will be doing so in the future. Thanks Tony.
Provider response
Thanks for the kind words, Leslie. We really appreciate your business.
Henry Hawkins
Quiet Lawn always gives me good service at competitive prices. I just had some flower bed work done and Tony did a great job and also quick. I would highly recommend them for any of your lawn or pest control needs. Henry Hawkins
Provider response
Thank you so much, Henry. Always appreciate your kindness.
Vincent Scarazza
Quiet Lawn has been doing a nice job on my lawn. They have a great customer Portal to communicate and keep me updated. Their rates are very competitive.
Provider response
Hello, Vincent. Thanks for your kind words. Means a lot to us!
Jim Carey
First mowing of the year and did an excellent job! The trimming and edging was very well done. For the past two years I have not had to be concerned with our lawn being mowed and taken care of on a timely basis. Thank you for outstanding service! Jim Carey
Provider response
Thank you so much for the kind words, Jim! We really appreciate your business.
Perri Donaldson
Today Brian from Quiet lawn did a wonderful job installing my mulch.
Provider response
Thank you, Perri! Means a lot to the Quiet Lawn team.
Jay York
They just spend 4 hours mulching my front and side yards. Hired them last year to replace TruGreen for lawn maintenance. Couldn't be more pleased.
Provider response
Thank you for trusting us Jay! I hope you liked Brian’s work.
Tom Fryman
Thanks for the good service and the kind gift of Christmas cookies! We hope you have a blessed Christmas and a prosperous New Year.
Provider response
Thank you so much, Tom. Happy new year!
Gary Kayajian
Very good outfit does a great job, I would recommend to all. They come on a designed day and time Always as scheduled. I do the total service.
Provider response
Thank you, Gary. Your kind words mean a lot to us.
Jeffrey Goodman
I had high hopes for this company, they seem to have great reviews so after a good amount of research I switched to their service despite them being on the high end price wise. Unfortunately I have had multiple issues. First they drove their riding mower over my neighbors yard and damaged the lawn (not permanent) I asked them to please not use the riding mower (they did again the very next time and did the same damage) my yard is very small, after the second time they did stop using the riding mower. I took their red ant service and towards the end of the season the red ants came back, I called to have someone come back and treat the ants. I was asked to send photos which I did, and was told someone would be out the next day, nobody showed. A few days or week later I called back to see where they were and was told sorry they don’t retreat so I had to pay someone else to come and treat the red ants. I have a dog and grandkids that visit so red ants had to go. Then nobody showed up for my final mowing in Oct, I called and was told someone would be there the following week nobody showed, after calling back again I was told they could not schedule me until the middle of Dec. I am getting ready to have my left knee replaced so I can’t mow the yard and will have to hire someone else to mow the yard. I am at a total loss for words as to why a lawn care company can’t get my yard mowed over a 2.5 month period. So twice now I will have to pay someone to do what I paid them to do. I am not sure if I just had a string of bad luck with this company or they are completely incompetent.
Provider response
Thank you for sharing your thoughts Jeffrey. We appreciate your feedback and want to respond to these concerns. While we appreciated having you as a customer, we decided to end our relationship with you as we didn't seem to be a good fit for each other and there were some unprofessional communications between you and our staff. Please let me address your points above.<br><br>There was never any damage to your lawn or your neighbors, as you know. When it's rains , as it does often here in the summer, the mower tires will often "paint" the grass blades with the mud from underneath. This washes right off and there is no actual damage to the grass. Just cosmetic. Further, it's well over 100 degrees in the summer here and our employees use small, lightweight riding mowers to cut the lawns during this time. While we'd love to push mow every lawn, it is extremely taxing on our employees bodies and not good for their health. <br><br>2. We apologized that you had issues with fire ants after our initial treatment, and we offered to retreat your lawns for free as part of our guarantee . Our team told you that we would reapply during our next round of treatments, which is what we we were planning in December. When we contacted you to cancel your service with us due to the negative interactions in the meantime, we also told you that we were refunding the entire amount you paid for the fire ant control, which we have processed already.<br><br>3. You and all of our mowing customers receive our mowing calendar when you sign up. This tells you exactly how many mowing visits you will have for the rest of the year and the exact weeks. We mow until October when the fall weather starts to shut the grass down and then one more time in December to catch any additional growth that has happened and to get the lawn looking good before it goes dormant for the winter. Your lawn was mowed in October and would have been mowed again in December as was communicated to you. We also take pictures after each mowing visit and you can see these in the "job completion" email that you receive after each service. I can see these pictures from your mowing visit on October 11th that you can see in the email you received that day.<br><br>While we weren't a good fit for each other, we do accept fault for not getting out to retreat your lawn for fire ants sooner as we understand how important this is for pets. Going forward, we've established a policy that this must be retreated within 7 days. It's rare that we have issues after the initial treatment, but it's important to address this quickly. We apologize for this shortcoming in our service to you and we wish you luck in the future. Thank you. You will be receiving a refund check in your mail soon for the Fire Ant Control and the last mowing thats not getting completed.
Tim Fannon
Have been happily working with Michael Reed and his hard working team for 2 years now. Not only for Holiday lights but also for my parents lawn needs, They never disappoint always very attentive and respectful to my parents and accommodating to my daughter’s ever changing color scheme for her lights… Would hands down recommend this team for all your needs… you don’t even know they show up to do the work , they just leave a trail of nicely completed work … Thanks again and happy holidays!!!
Provider response
Thank you, Tim! Appreciate your business.
Carolyn Muller
We are very pleased with service and the results.
Provider response
Thank you very much for the kind words, Carolyn! Glad to have you with us.
Jim
Lawn is looking good!
Provider response
Glad to be able to help you, Jim!
Ron McCarthy
Excellent Service
Provider response
Thanks, Ron. Glad to hear it.
Cindy A
I’ve been using Quiet Lawn for over a month and they’re awesome! Reasonably priced and they do a great job! Highly recommend ❤️
Provider response
Your praises mean a lot to us and motivate us to work better. Thank you!
Dirk Palmer
I requested a knowledgeable tech come look at our lawn and tell me what they would recommend/do to fix it, as we've been unhappy with our current lawn service. Unfortunately, I was told they were too busy to look at my lawn, but that I could sign up for a plan and they would do an inspection and recommend changes then. Seriously? They haven't done anything to convince me they could do any better, much less that I'd want to do business with a company "too busy" to meet with a potential new customer. I'd have to also wonder, what kind of response would I get if the lawn needed attention between scheduled visits. Or, for that matter, how much attention to detail I'd get on my lawn. Not the way to run a successful business IMHO.
Sandralee Wesley
Love these guys, always do a good job & on time !!! P.S. - the Christmas cookies are an added bonus !
Provider response
Thank you so much, Sandra!
David Mahmood
I use them in Heather Glen and they show up on time and are very professional. They respond to questions promptly and provide good advice when requested. Also, they’re billing system is very efficient and transparent.
Provider response
Thanks a lot for the kind words, David. We really appreciate your business.
Kris Fergen
Only performs services in select areas of Horry County.
Provider response
Hello, Kris. We understand your frustration. We wish we could help you but the fallout from the pandemic hasn't been easy on us. We've struggled to find new employees since last year because everyone's choosing to stay home and take advantage of the unemployment Covid benefits. We've actually had to let go of a lot of clients last year and this year because we have been understaffed. Us not being able to help you has nothing to do with you or your property, it's just that we are at full capacity right now and we cannot take in new customers from new areas without compromising our quality of service. We hope that you'll understand.
susan haines
We’ve been pleased with QuietLawn service and when an issue with our lawn presented itself, a technician , KEVIN, was here to address that, answer our questions, explain the resolution. Kevin was professional, knowledgeable, helpful, and personable - as i see it, a great asset to Quiet Lawn.
Provider response
Thank you very much Susan. We really appreciate your business.
Steven Fluharty
They “said” they mowed my mother’s back yard and didn’t and when presented with proof asked for extra money. Absolutely scam, go somewhere else. Response - the lawn was never mowed, period. I sent your office manager the photos through email. Does it make them go away? Absolutely not. Should there be evidence of any movement at all i.e. mowing lines, cut up pines, etc. yes. That’s my “proof” pal. And the “scam” is having me pay for half a service. But sure why don’t you go down and put eyes on it yourself. I’m in California, but you can call me when you get there. I’ll be waiting.
Provider response
Steven, I'm not sure where you came to this conclusion, but our crew mowed your mother's entire yard, as always, including her back yard. You're welcome to go check it and show us where the grass hasn't been cut. We take pictures of this as well during each service as you are able to see in your job competition email. I'm looking at the pictures right now. As far as the pine cones and other debris, that's a spring cleanup and a separate service not included in mowing your lawn. Mowing over them doesn't make them disappear. As we informed you, we would be happy to do it and we offer cleanups but it's not part of a mowing service. Our crew stopped back by within an hour of receiving your first call and told your mother the same thing. We mowed your mother's lawn just as we have since last year. Not sure what kind of "proof" or "scam" you are referring to, but I can meet you over there to see what you're referring to.
Joe BRIGGS
First time using Quietlawn and I guess I expected a little more. Divets left in the lawn from where mower sat, spots cut too close, edging a bit sloppy, clumps of grass on lawn, fence in back yard not trimmed. Disappointed in the first time.
Provider response
Hi Joe, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better.
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