Lightning Termite & Pest Control

The technicians and the office staff are always very professional and pleasant.

We've been using Lightning Termite for years now — great and timely service and great and dependable staff! And we're bug-free!

Always great service - very customer service oriented.

Lightning Termite & Pest control are super professional and helpful! Always prompt, polite and knowlegeable. I would recommend them to anyone.

Very thorough internal inspection. Complete 360 around the outside.

Professional, friendly, courteous, always on time and respectful of property. We’ve used Lightning for years and are happily bug free! Highly recommend this team!

Customer for 25plus years, Excellent service !

We moved to Mount Pleasant almost a year ago and have been very pleased with the service and responsiveness we’ve received from Lightning Termite & Pest in that time. April (in the office) has always been responsive and courteous, and each technician we’ve met has been punctual, efficient, patient and friendly. We are happy to be working with them.

Lightening has always been great! Very professional, knowledgeable and thorough. Highly recommend!

The Lightning service man was on time and very polite. He also did a thorough job!

Very kind and knowledgeable. Matthew was letting us know what he was doing! He deserves my 5-star comment. Truly great!!!

Professional, thorough, and polite. Have been using them for years.

The appointment process was easy. Tech arrived on time.

The technician arrived and explained the process before treatment began. He did an internal walk thru of our home for potential issues and saw nothing of concern. He then proceeded to treat the outside of the house and gave us an update before leaving. The gentleman was pleasant, informative and professional. I am beyond pleased with Lighting Termite and can confidently recommend them for the exceptional service they provide.

As a Yankee transplant I had no idea what a termite bond was...….These folks were great as far as walking me through the process, answering questions, showing up on time (what a concept) and their professionalism. 12 years now, and not one issue!

This the first company I’ve dealt with that I have to call them each time to do their job. Every other company comes out on a monthly visit to spray for insects. So I don’t feel I get the service that I pay for

Technician John showed up smelling like weed so did not use. Was not impressed. Looked elsewhere. I did get a reply that they drug test. This is very untrue I personally witnessed employee smoking weed and again I would highly recommend not to associate with this company. Very unfriendly staff. They are also associated with tail race storage in moncks corner which is overpriced and security lacking. Expect to have your things stolen.

Just called soon as they heard it was a mobile home got shut down. So if you have a trailer they do not want your business

Would have given a higher number of stars, but the serviceman who came to our home in Mt. Pleasant did not wear a mask, as required in Mt. Pleasant. Not wearing a mask also conveys a lack of concern for the customer.

Left message on their website for someone to call me. Never heard from anyone. Guess they have enough business. Waited a mth before posting this.

I was called to renew our service, the lady was very pleasant and helpful. She asked to schedule an appointment for 10am I said: do inspectors need to come inside to check? If so we have to re schedule so we can be home. She said they would call me back, but I was not able to get to the phone. Therefore, I left a message saying: “ if inspectors need to come inside we must te schedule, if inspections are only done outside then 10am would be fine” I did not hear hear back until I called myself, so I was told: “there was no visible damage on the outside” so I asked, isn’t it necessary to check the inside too? I asked but I never got an answer, (I checked google and it says it is important to check inside as well) the lady put me on hold and then said “ because you CHOSE to do the outside inspection on your voice message, if we came back you would have to pay again” which was not the case: I did not choose the outside inspection only, I asked twice and got no reply, just the invoice afterwards saying there was no visible damage on the outside... now if you can assure me, that there no termites in my property inside or outside based on the outside inspection then I’m fine with that. To which she said: “well the inspectors say there is no visible damage on the outside” Still not the answer we are looking for... It made me feel they were twisting my words to make me pay again. I did not like it. I hope we don’t have a situation with termite, and I mostly hope I don’t hear back from them saying; “well we could have checked the inside, but you were not home”.... Not pleasant ..

We inherited the termite bond with this company. They were inspecting the house for 16 years. When we opened the walls to remodel the kitchen, unbelievable termite damage was quite obvious. They acknowledged the damage, but their crooked insurance company ( somewhere in New Jersey) refused to pay for repairs. Just beware of dishonest and lousy people.

Inspector did a very thorough review. He was very friendly. We hope he returns next year.

I used them to inspect my house. They had no copies of my CL100 and said my address was not on file. After I sent a copy to them, saying I had a termite problem, they warranted nothing and offered even less. The young gal in the office was rude and spoke over me. Sheer disappointment.

Very disappointing. I have some extensive termite damage now that although I have a termite bond with Lightning Termite and Pest Control, and have paid on time and had them inspect my home as scheduled, they will not cover. Yes, there is some water damage from a window leak, but the inspector did an incomplete inspection some months ago and completely missed a termite tube coming up into the house. They felt no obligation by missing the tube -- the way the termites came into my home. The inspector simply said "Nobody's perfect." Plenty of companies out there - try another one! They admitted missing the termite tubes - the entire point of the annual inspection - and feel no obligation about the damage that incurred because of missing the termite tubes!