SavATree - Tree Service & Lawn Care
Verified66A Mail Rd, Exeter, RI 02822
Open 5 days/week
About SavATree - Tree Service & Lawn Care
At SavATree Exeter, our certified arborists are your experts in comprehensive tree, shrub & lawn health care, from roots to canopy. Using advanced technology and science-based solutions, we deliver top-quality care tailored to your property’s unique conditions. Since 1978, we’ve built our reputation on exceptional service, environmental stewardship & a deep commitment to our community. Our experienced team of arborists and specialists provides the personal attention and professional expertise your landscape deserves. Trusted by thousands of homeowners and businesses, we're here to help your trees & greenery thrive. Experience the difference a certified local expert makes - contact your Exeter tree & greenery experts today!
Rating Breakdown
4.8
★★★★★185 reviews
Customer Reviews (30)
Response from SavATree - Tree Service & Lawn Care
Hi Kathy, thank you for the positive rating!
We had a major limb on a 100 year old Blue Spruce come down during the blizzard. SavATree came and examined the tree within two days of our call...gave us the estimate the following day and performed the work within two weeks. The work was done efficiently and was completed and cleaned up well. All people were great to work with. thanks!
The arborist and technician who serviced our trees were both very informative and did a great job. Thank you for your professional service.
Steve and Alex are great!
Had some pruning scheduled and some storm damage.
Quick and thorough removal a tree. Everything done in less that an hour. Great job!
Response from SavATree - Tree Service & Lawn Care
Hi Kenneth, thank you for taking the time to give us a positive rating! We hope to be your "go to" provider for all of your tree and shrub care needs.
Excellent service from start to finish.
Response from SavATree - Tree Service & Lawn Care
Hi Mark, we are delighted that you had a great experience with us. Thank you for taking the time to give us a positive rating!
Response from SavATree - Tree Service & Lawn Care
Hi Thomas, thanks for choosing SavATree! We greatly appreciate the positive rating and we hope to work with you again soon.
Friendly and knowledgeable service.
Ashley and her tree trimming crew, lead by Neil, did a great job working around the needs of our neighbors to gain road passage to/from their homes. They were responsive to our changing tree cutting needs, very professional and cost effective. We received quotes from numerous other tree services that were two to SIX times more expensive. Start your quote process with SavATree. You'll find they're the BEST.
Alex and his crew of arborists were very professional and knowledgeable and performed the tree work extremely well. And they installed a swing for my grandkids off an old Oak tree! Great guys. Hire them!
Very pleased with arborist and workers. They were on time, knew what they were doing and did the tree removal well. They were very prompt, coming out the next day.
Response from SavATree - Tree Service & Lawn Care
Thank you for your feedback, Alan. We appreciate your positive comments about our arborist and workers. If you have any further concerns, please feel free to reach out to us at (401) 294-6397.
This was an expert team. They took down a large dying poplar tree in just a few hours without any damage to the surrounding trees or structures, then cleaned up the area nicely. I highly recommend SavATree for any tree work you may need.
We were very pleased with SavATree's work, from assessment of the problem to removal of three large pines in our backyard that were close to the house and leaning over the roof. Access to the trees was difficult, but the SavATree crew was diligent and expert in getting the job done. We have had other tree preservation work done by SavATree over the years, including bracing and disease prevention, and we've always been happy with the results. They're a great company.
Response from SavATree - Tree Service & Lawn Care
Hi Dotty, we are delighted that you had a great experience with us. Thank you for taking the time to give us a positive rating!
Response from SavATree - Tree Service & Lawn Care
Hi Ty, thanks for choosing SavATree! We greatly appreciate the positive rating and we hope to work with you again soon.
My 5 year old Red Maple (4" diameter) cracked in half during a snow storm and needed to be removed - I called SavATree and they got me a quote within a few days and had the tree out and stump ground within a couple of weeks for a fair price. Highly recommended. I'll be calling them for any arborist needs in the future for sure.
Response from SavATree - Tree Service & Lawn Care
Hi Seth, thank you for the positive rating!
STRONGLY WOULD NOT RECOMMEND unless you only want them to remove/hack your trees!! I hired SavATree from Exeter, RI in September to remove a couple of trees and carefully clean up two mature apple trees. I met with Jarod and expressed how I recently purchased this home and the two apple trees were a big reason why I selected this property. The property was overgrown with vines due to lack of maintenance from the previous homeowner. I asked them to carefully remove any dead branches and vines while maintaining the existing shape and size of the tree (these are large mature apple trees). My wishes were reiterated several times via in-person converstation, text, and email. After discussing when the work would be completed, the only available time was when I was going to be away for work. I expressed my concerns of me not being on site the day the work would be done and Jarod reassured me he would be there and he could inform the crew of my wishes. Again, I reiterated the request for the apple trees. He assured me everything would be fine. Unfortunately, everything was far from being fine. I returned from my work trip to find that both of my apple trees were completely hacked. The largest apple tree, which had several different apple varieties grafted to it, was cut in half, removing the biggest part of the tree (and losing the grafted varieties). The other apple tree had the entire top cut off rather than taking the time to remove just the dead branches and vines. It has taken me a long time to write this review, because of how furious I am, but I wanted to share my experience. Months later and I am still upset every time I go in the back yard. They absolutely destroyed the look of these two beautiful trees. After going back and forth for weeks, the manager agreed to credit me back some of the money I spent. It doesn't come close to cover my frustration with having to live with what was done to the trees but at least they tried something. The follow-up communicaiton was terrible. I had to chase down updates on the credit, even needing to threaten legal action. It took months for me to actually receive the credit. I've attached pictures of the larger apple tree where you can see the full tree in bloom, clearly alive. The following pictures show how SavATree removed the entire right part of the tree (the largest part). You can also see from the cut that that portion of the tree was clearly alive. The remaining wood was still solid and moist. They also overcut into the bark of the smaller side of the tree that they left.
Response from SavATree - Tree Service & Lawn Care
We are very sorry for this miscommunication and understand your frustration. On the day of the job, upon further inspection, we discovered more leaders were dead than we had realized previously and had to change the course of action to to protect the remaining tree. Our team discussed the updated plan and received approval by the individual on the property who we believed had the authority to approve. Once we learned that was not the case, we made efforts to remediate the situation by offering a significant refund and complimentary service, which were completed as agreed. We genuinely value your business and the opportunity to care for your trees. We will use this experience to continue improving our communication and service protocols.
Contacted this company days ago. Haven't heard back. I am in Coventry and their website claims to service this area. Maybe they don't, I am not sure. Maybe they are just too busy. Anyway... Called someone else. We'll see what happens.
Not nearly as effective as the old Ocean State crew. Had a tick on me already. I was told if I needed a reapplication there would be a charge. The new corporate group comes in and out missing many areas in the contract. Ames’s crew easily spent 30 minutes doing meticulous spraying. Not happy with Save a Tree. Probably ending the contract this year if things do not get better.
Response from SavATree - Tree Service & Lawn Care
Hi Fulvio, thanks for choosing SavATree! We greatly appreciate the positive rating and we hope to work with you again soon.
Jarod has been a pleasure to work with. I dropped one star because part of the project wasn’t executed by his team as we had discussed it should be. Jarod came out and looked at the work that had been done and agreed there needed to be some adjustments made. He got right to work and made the changes and finished a few other things. I really appreciated that and the project looks great now👍
Did not finish the job at home and have failed to respond to my repeated request to return. Would not recommend.
3 years later and we still talk about how bad of job Kaiser did. They charge top dollar but they are definitely not worth it anymore. My favorite part was when a tree they planted died, after they dragged their heels for months on the refund they suddenly remembered some work they forgot to bill for and only refunded part of the cost.
They never show up or email you of planned visits for spraying. Not sure why this year but I'm tired of calling
Response from SavATree - Tree Service & Lawn Care
Hello Sandra,<br>According to our records we have attempted to contact you several times during the season and have been unable to reach you. We serviced your property on June 22nd, as per a call with your husband on June 14th. It looks like there may be some confusion on contact information. It would be helpful if you and he could decide who should receive the prenotification and call our office with this information so that we can communicate with you more effectively.
Horrible customer service. I called and emailed them several times because I had a prepaid contract with them to take care of my yard and they never showed up. I called and emailed them several times to come do the work that I had already paid them to do (thousands of dollars) and they never returned one of my emails or phone calls over a 5 month period. they are completely irresponsible and unreliable, not to mention crooks because they never did the services I had already paid for up front. they were happy to take my money just not happy to do any of the work they were supposed to do. I have also heard from people who actually work for them that they are unresponsive to their employees as well and are quite a difficult company to work for. if you are looking for actual work and accountability they are NOT who you want.
Called and made an appointment but when the guy arrived he was very irritated from the moment he arrived. Seemed put out and questioned rudely why we called and why he was needed when he had already been there (a year before and for a separate issue). I tried to explain and he continued to be rude. I finally asked why he had an attitude when I was simply trying to get an estimate and he stormed off. Awhile later I received an email from the company saying they refused to serve me. This is literally the worst I have been treated by a company. I guess I was supposed to just let him be rude? Sorry, I am the customer and don’t deserve rude treatment when trying to hire you. I went with another company who did a great job and was polite.
Contact Information
Phone
+1401-294-6397Address
66A Mail Rd, Exeter, RI 02822
Website
www.savatree.comHours
Services
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