About this provider in Oakwood
Apex Pest Control is a trusted local pest control company providing safe, reliable, and eco-friendly pest control near you for homes and businesses throughout Oakwood, Bedford Heights, Bedford, Maple Heights, Warrensville Heights, Solon, Sagamore Hills, and nearby Northeast Ohio communities. Our licensed technicians…
Rating breakdown from customer reviews
4.8
205 reviews
Customer reviews for Apex Pest Control
Jan Verba
Mike Wente always does a great job! Very friendly, helpful and respectful.
Provider response
Thank you, Jan, for your kind words and the 5-star rating. We're thrilled to hear Mike Wente provided friendly, helpful, and respectful service. I will share your praise with Mike and the team. We appreciate your support and look forward to serving you again.<br><br>Thank you!
Taylor Norton
The technician Mike has been servicing our building for several years, and has continued to be such a pleasure to work with! Mike has been 100% every visit, from his communication, thoroughness, addressing any concerns, etc. We have referred many people/companies to Apex and will continue to. Thanks Mike & Apex!
Provider response
Thank you for your wonderful review, Taylor! We are thrilled to hear about your positive experiences with Mike and appreciate your referrals to others. Ensuring our customers' satisfaction is our top priority, and it’s great to know that Mike has consistently met your expectations. We look forward to continuing to serve you and your building in the future!<br><br>Thank you!
Chuck Stoll
DIG IT. Responsive great technicians. Never have an issue always on time.
Provider response
Hi Chuck,<br><br>We DIG your review—thank you! 😄 We're thrilled to hear our team has been responsive and that you've had a great experience with our technicians. We truly appreciate your support and look forward to helping you anytime you need us.
Thomas P. Swales, PhD
I really appreciate Apex Pest Control for the high quality exterior power spray on our home and deck.
Provider response
Thank you for your kind words and for choosing Apex Pest Control! We're glad to hear that you were pleased with the high-quality exterior power spray service. Your satisfaction is our top priority, and we appreciate your trust in us. We look forward to serving you again in the future.<br><br>Thank you!
Timothy Pierce
Tony is always there to help us out!
Provider response
Thank you for your kind words, Timothy! We're thrilled to hear that Tony has consistently provided you with excellent support. Your satisfaction is our top priority, and we appreciate your recognition of our team's efforts. We look forward to continuing to assist you in the future!<br><br>Thank you!
Barb Thomas
We use Apex regularly once if not twice a year and we like their guarantee.
Provider response
Thank you for your continued trust in Apex and for sharing your positive experience. We're glad to hear that our guarantee meets your needs. We appreciate your loyalty and look forward to serving you again in the future.<br><br>Thank you!
Wallace Tanner
For the past decade, I have depended on Apex Pest Control to manage carpenter bees, hornets, wasps, and other insects around my outdoor gazebos and home. The company consistently displays professionalism, friendliness, and reliability, with technicians who always arrive on time. Their pricing is also fair and reasonable.
Provider response
Thank you for your wonderful review, Wallace. We truly appreciate your long-standing trust in Apex Pest Control for your pest management needs. It’s great to hear that our team’s professionalism and reliability have made a positive impact on your experience. We are committed to maintaining the high standards you've come to expect from us. Your feedback motivates us to keep providing the best service possible.<br><br>Thank you!
Colene Rus
The technician, Tony, exactly what to do. He was professional and thorough! Thank you.
Provider response
Thank you for your wonderful feedback, Colene! We're thrilled to hear that Tony provided you with such great service and professionalism. Your satisfaction is our priority, and we appreciate you taking the time to share your experience. We look forward to serving you again in the future!<br><br>Thank you!
Christine Zygmont
We have used Apex Pest Control for years. They are wonderful. The service guys are always friendly and knowledgeable about their job. They have gotten rid of several problems. We have our house serviced quarterly to keep any problems away. I highly recommend them.
Provider response
Thank you for your glowing review, Christine! We truly appreciate your loyalty and are thrilled to hear that our team has consistently provided you with excellent service. Your recommendation means a lot to us, and we look forward to continuing to keep your home pest-free.<br><br>Thank you!
Barry Silverman
Been a loyal customer for over 30 years
Provider response
Thank you, Barry, for your incredible loyalty over the past 30 years! We truly appreciate your support and are thrilled to have you as a valued customer. Your continued trust in our business means a great deal to us. We look forward to serving you for many more years to come!<br><br>Thank you!
Tobi Mattes
They do their job and never bug me.
Provider response
Thank you for your feedback! We’re pleased to hear that our team is meeting your expectations while allowing you your peace of mind. We strive to provide a balance of service and respect for our clients' space. If there's anything more we can do to enhance your experience, please let us know. Your satisfaction is important to us!<br><br>Thank you!
TW F
I had the technician Darrion again (quarterly plan) and he is great. Thorough, efficient, pleasant and polite basically everything you'd want the face of your company to be. The service he provides will keep me as a customer.
Provider response
Thank you for your wonderful feedback! We are thrilled to hear that Darrion provided you with excellent service and left a positive impression. Your satisfaction is our priority, and we appreciate your loyalty as a customer. We look forward to serving you again in the future!<br><br>Thank you!
jeff powell
Great company with very knowledgable technicians. Always punctual and courteous. Have been using their service for over 10 years. Highly recommend.
Provider response
Thank you, Jeff, for your fantastic review! We truly appreciate your loyalty over the years and are delighted to hear that our technicians have consistently met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.<br><br>Thank you!
Davinna Cohen
I’ve used Apex for many years- easy/flexible scheduling and consistent service!
Provider response
Thank you for your long-term trust in Apex. We're glad to hear that our scheduling flexibility and consistent service have met your expectations. Your satisfaction is our top priority, and we appreciate your continued support.<br><br>Thank you!
julia baucco
Apex technicians are friendly and professional. I really appreciate the care that is taken in our home. It's so convenient to pay the technician at the appointment as well.
Provider response
Thank you for your wonderful feedback, Julia! We are thrilled to hear that you had a positive experience with our technicians and appreciated their professionalism and care in your home. It's great to know that the payment convenience added to your satisfaction. We look forward to serving you again in the future!<br><br>Thank you!
Nancy Fleischer
Wonderful company to work with!! Always great communication and thorough job!! Thank you Apex!!
Provider response
Thank you so much for your kind words, Nancy! We're thrilled to hear that you had a positive experience with our team and that communication was a highlight for you. Your feedback motivates us to continue providing thorough and excellent service. We appreciate your support and look forward to working with you again in the future!<br><br>Thank you!
Dennis Fyffe
Apex does a great job preventing insects at our house. The team is very personable and professional. They always review for any incursions and keep us informed on new issues they are seeing.
Provider response
Thank you for your kind words, Dennis. We're thrilled to hear that our team has been effective in keeping your home insect-free while providing professional service. Your satisfaction is our priority, and we appreciate your trust in us to keep you informed. We look forward to continuing to serve you!<br><br>Thank you!
Fred Rosenberg
I have used apex for Monthly Maintenance as as for other pest control as needed an in general do a nice job They show up as schemed and n Do there job
Provider response
Thank you for your feedback, Fred. We're glad to hear that our team has been reliable and effective in providing you with monthly maintenance and pest control services. Your satisfaction is important to us, and we appreciate your continued trust in Apex. We look forward to serving you in the future.<br><br>Thank you!
JT
Adam is a thief.
Provider response
Ray, you have the wrong company. Apex is headquartered in Ohio and does not have an employee named Adam?
clevie workman
be aware there is a person using your company name and not completing the extermination so i have no faith in this company thank nyou have a good day
Provider response
Thank you for bringing this to our attention. Unfortunately, there is no way we can prevent this, but we did contact the authorities to investigate.
Jason Edwards
Came out and charged me for the initial inspection and never followed up. If I could give 0 stars I would.
Cody Lynn
This companys drivers are careless and moronic swerving and texting while driveing and extremely immature i was driveing down 271 and as i pass this guy and beep to get him off of his phone he starts yelling what i can only imagin as disrespectful profanity and then he drops back and tailgated me then to passing me with his middle finger out the window for atleast and no less than a quarter mile out most immature and disrespectful and a very bad look on your company thank your god my kids were not in my vehicle at this time !!
Christopher Kost
Horrible service... cant get them to come to my home..they wanted me to send a picture of the bugs in home ..maybe then they could help.. you kidding??
Laura W
Never showed up. Scheduled an online request for an inspection and estimate. Received phone call from a manager who was helping out and said someone would call to get me on the schedule. No one called for two days so I called. The woman said they would have someone out Monday at 12 noon. Took day off from work and no one showed up. My call at 1:30pm revealed she never put me on the schedule!! I took a day off from work!!!
Provider response
Laura: I am truly sorry for your inconvenience. Your online request was emailed to our scheduler that was off work for two days and hence the delay. It should have been automatically routed to the next scheduler, but was hung up in the queue. I live in the area and would be more than happy to review your situation at no charge. Please feel free to call the office and ask for Jamie.
Hope Samuels
Horrible service. Bad contract experience. Will not recommend to anyone.
Provider response
Hope: I am sorry for your experience. My staff and your assigned technician took the time to explain the pest management program and how the quarterly program worked. Please feel free to call my office and I will do my best to rectify the situation.<br><br>Thank you.<br>Jamie
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