About this provider in Cleveland Heights
High Rock Pest Control in Cleveland provides professional, affordable pest control and sanitizing services for homes and businesses. We prioritize customer satisfaction by using safe, eco-friendly methods that comply with EPA guidelines to tackle pests such as ants, bed bugs, rodents, and wildlife. Our mission focuses…
Rating breakdown from customer reviews
4.7
112 reviews
Customer reviews for High Rock Pest Control
Julia Havia
Unfortunately, we had a very bad experience with this company and would not recommend them. They provided an ineffective bed bug treatment and failed to mention that a follow-up treatment is required. Unprofessional service with no accountability or communication when we tried to reach out.
Danielle Miller
High Rock Peat Control is by far the best pest control company that I’ve dealt with. We saw results quickly. All the techs are professional and personable! Highly recommend!
Provider response
Thank you for the 5-star review! We appreciate your support and are glad we could provide you with a great experience.
Doty
I have used this company for over a year and they have been the most respectful and pleasant. Thank you for keeping my home clear of pest.
Provider response
Thank you for the kind review! We're grateful for the opportunity to serve you and look forward to helping again whenever you need us.
Bertha Fraley
The staff is always willing to help, and always very professional. Great company for any bug problems.
Provider response
Thank you for the 5-star review! We’re grateful you took the time to share your experience.
Sam Roberts
Called them because we were having some potential issues with bees, and we weren't sure what we were dealing with. After a thorough inspection by Vinny, where he explained what he was looking for and what he found (or in our case didn't) I feel much better. Will be trusting High Rock with all our future pest needs!
Provider response
Thank you for taking the time to leave us a 5-star review! We truly appreciate your kind words and are grateful for the opportunity to help.
Jennifer Shellenberger
Great service! Nick is amazing. He always goes above and beyond!
Provider response
Thanks so much for the 5 stars! We are here whenever you need us next!
John Roselle
Nick and Anthony did an outstanding job very professional would recommend harry rock pest control to anyone
Provider response
Thank you so much for the 5-star review. We truly appreciate your support! We're glad we could help and look forward to continuing to provide great service.
Kalman Toth
The employees were professional, but we had them come 2-3 times and we are still getting mice in our home. The 30 day policy is not long enough, and I feel like they dont actually find the source of where they are entering as they keep reappearing.
Provider response
We’re sorry to hear about your experience. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention.
Gordon H. Landefeld
I spent a lot of time researching how to get rid of a groundhog who had dug next to my home and under my garage, bought my own trap, and all kinds of natural deterrent chemicals until I realized a company I had used before to rid my home of mice might be able to do it - and no sooner had I hired High Rock Pest Control (and returned the trap I bought), High Rock Pest Control took care of the situation quickly and effectively. No more groundhogs! Don't waste a moment researching and buying equipment. Get the experts on the job right away! Thank you High Rock Pest Control!
Provider response
Thank you for the 5 star review! We truly appreciate your support and are happy to help.
Apt on Paran
Great guys!!
Provider response
Thank you so much for the 5-star review! We truly appreciate your support.
Aviva Rothman
Nick was great: he explained everything clearly and then did all the work quickly and competently. Thank you!
Provider response
Thank you so much for the 5-star review! We truly appreciate your support and are glad we could help.
yehuda kessin
This company did a great job getting rid of mice from my house. Vinny was very thorough and made sure to explain everything he was doing.
Provider response
Thank you so much for the 5-star review! We truly appreciate your support and are glad we could help with your pest control needs
David Malcmacher
High Rock Pest Control was great to work with—friendly, professional, and efficient. They showed up on time, explained everything clearly, and walked me through the next steps. Highly recommend!
Provider response
We’re grateful for your 5-star review! It means a lot to know you’re satisfied with our service.
Sharon O Raitz
Shane was very personable, helpful, and quick in getting us an appointment. Vinny was our technician and he was excellent— professional, honest, and very helpful. We had been fearful of termite issues and he was able to do a thorough inspection and assure us it was not termites but just a damaged-wood situation on the back patio steps. He even made helpful suggestions for when we replace the steps, to prevent wood damage in future. Would definitely recommend High Rock!
Provider response
Thanks so much for the 5 stars! We’re so grateful for your feedback and thrilled that you’re happy with our service. It really makes our day!
Raphael Silver
Great service! Nick was friendly, professional, and got the job done quickly. Would recommend.
Provider response
Thank you so much for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience. Your feedback means a lot to us!
Esther Greenberger
Your serviceman, Rick, was very pleasant and eager to please. He was thorough and attentive and worked quickly. Thank you!
Provider response
Thank you for the 5-star review! We're thrilled to know you had a positive experience. Your kind words and support mean the world to us!
Renee Greller
Nick was great!
Provider response
Thank you so much for the 5-star review! We truly appreciate your support and are glad we could meet your expectations.
M Schrader
Nick was reassuring, professional and fast. I could not have asked for more from this company and this technician. 10/10.
Provider response
We’re grateful for your 5-star rating—thank you! It means a lot to our team and keeps us motivated to continue providing great service.
KRISTIN SCHRADER
Nick was fantastic. His phone call 15 minutes outside. The house was reassuring. Is demeanor, professional, and friendly. He resolved the issue, which was very distressing to me within 20 minutes! He also bothered to inspect throughout the basement and the perimeter of the house outside. In addition, he plugged up two little holes underneath my back deck, gratis! I could not have asked for more from this company and this technician. 10/10
Provider response
Thank you so much for the 5-star review! We really appreciate you taking the time to share your feedback.
Cullen McCulloch
Nick was great! Timely, friendly, and professional!
Provider response
Thank you so much for the 5-star review! We truly appreciate your support and are glad we could help. If you ever need us again, we're just a call away!
Angel Robinson
I bought my house in August 2023 and have been dealing with mice activity ever since. I signed up for a plan with Orkin, and while they did install exclusion work to seal potential entry points, we continued seeing activity in our bait stations. Looking for a second opinion, I reached out to High Rock Pest Control and I’m so glad I did. Vinny came out for an inspection and found a possible entry point near one of the baits that had the most activity. He sealed it up with steel wool, and ever since then, we haven’t seen any signs of mice in any of our bait stations. That’s something we never achieved the entire time we were with Orkin. Vinny’s thoroughness and High Rock’s service made all the difference. I highly recommend them if you want real results!
Provider response
Thank you so much for the 5-star review! We really appreciate your support and are glad we could help.
Sarah Beth Morgan
We worked with High Rock Pest Control on a carpenter bee problem in our roof. They were extremely prompt (coming out next day!) and Nick was super quick & easy to work with when he arrived. They also have a 30 day guarantee, so I know that if we need to look at it again, we're covered!
Provider response
Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. Nick will be glad to know their hard work was appreciated. We truly value your support and look forward to helping you again in the future
Shimshon Taub
Nick came to my home today to spray for pests. He was highly knowledgeable about the product and use around pets. He did an excellent job.
Provider response
Thank you for the wonderful review and the kind words about our technician! We'll be sure to share your comments with the tech—they’ll really appreciate it. Thanks again for taking the time to leave a review!
Jamie Cohen
I had the pleasure of meeting Nick today when he came to spray my boss's home. Nick was friendly and kind and very knowledgeable about the product he used at the residence. He reassured me that it would be safe for Shimshi's beloved dog. He did the job thoroughly, answered all of my questions and was super easy to deal with. I would highly recommend him.
Provider response
Thank you so much for the five-star review and the kind words about our technician! We're really glad to hear you had a great experience—it means a lot to us. We’ll be sure to pass your feedback along to the tech—it’ll make their day! Thanks again, and we’re here if you ever need anything.
Hugh Hootman
Nick came to house Did all the all and the yard. Excellent service and product.
Provider response
Thank you so much for the 5-star review! We truly appreciate your feedback and are glad we could help with your pest control needs. We look forward to serving you again!
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