About this provider in Broadview Heights
Aptive Pest Control in Broadview Heights, OH offers reliable residential pest control services tailored to homes throughout Cuyahoga County. Our Broadview Heights team helps protect against pests like ants, spiders, cockroaches, rodents, and more with customized treatment plans built around your spe
Rating breakdown from customer reviews
4.5
6,476 reviews
Customer reviews for Aptive Pest Control
Jeff G
I have had aptive service since August of last year.It is now may and I have been dealing with a stink bug infestation this whole time. I come home from work and I kill at least a dozen every day then kill them all night. They show up at night while I'm trying to eat my dinner. My house is infested with them and somehow they cannot take care of these stinkbugs. I pay $70 something total each month. And as of right now they are coming up on two months behind where I have paid and they have not be
Provider response
Hi Jeff,<br><br>Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this has been for you—especially dealing with stink bugs daily and feeling let down after trusting Aptive to care for your home and yard. That’s not the experience we ever want to le
Zachary Karason
They guys that have been coming out are nice and acknowledge my concerns. However I recently had your team come out for maintaining visit. Then about 10 days later scheduled visit. I mentioned bees in front of house and in shrubs. I came home from work and wasps activity still strong. I sprayed light sconce and more then 10 wasps emerge. Wasps coming out of shrubs still. I sprayed with $10 can from box store and they’re dead. At least these ones. I will be cancelling this service. Pictures are f
Provider response
Thank you for bringing this to our attention, Zachary. We understand your concerns and appreciate the details you’ve shared. Please reach out to socialmedia@goaptive.com with your service address so our team can review your account and assist you further. We’re here to help!<br><br>-Alexis
richard frederick
My experience is I have alot of pests and I pay a month to month billing service on the pro contract which allows them to come out to your house within 60 days. Meaning you could pay for a year and get 6 months of service, then if you cancel before the year you get a $200 dollar charge. My pest traps are all empty as I have checked them, it's been over a month and not a call or text for service. Very poor in my opinion and I recommend to always read what you pay for. That was my fault and with t
Provider response
Hi Richard, <br><br>We appreciate you taking the time to share your experience and are truly sorry to hear about the frustrations you’ve faced. At Aptive, we aim to provide clear communication and reliable service, and we regret that we fell short of your expectations regarding scheduling and servic
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