About this provider in Avon
Black Dog Pest is your go-to, locally owned and operated pest service. We offer top-notch residential and commercial pest control services. Our team of experienced and licensed professionals uses the latest technology and techniques to ensure that your property is completely free from pests like rodents, termites, bed…
Rating breakdown from customer reviews
5
668 reviews
Customer reviews for Black Dog Pest Solutions
Dan Redmon
Zack was extremely professional and friendly. Very informative about my issues and future solutions to the problems. I'd highly recommend Zack and Black Dog Pest Solutions to any future customers. They are dependable come on time. On the second project, Matthew did a great job removing one of the racoons living in my attic. There are more left but I'm sure Matt will remove them as well.
Provider response
Thank you for the 5 star review! We're thrilled to hear that Zack provided such informative and friendly service. We appreciate your recommendation and look forward to assisting you with any future pest control needs!
Bob Jordan
Gerald did a great job thank you
Provider response
Thank you for appreciating Gerald's great work! We are thrilled to hear about your positive experience. If you need any assistance in the future, feel free to reach out. We are here to help!
kristina forbush
We have gotten our services from Black Dog for a couple years now. They always reach out to us when it’s time for them to come out for service. If I have an issue, he will come right back out. They are great. I’m glad I have them for our service.
Provider response
Thank you, Kristina, for your fantastic review! We're thrilled to hear that Ryan's thoroughness and prompt responses have made such a positive impact. We appreciate your continued trust in our services!
Chels Muskiewicz
Ryan with Black Dog Pest Solutions comes to spray quarterly. He is prompt, professional, friendly (to the cats too!), and we've had no bug issues since he's been coming to our home. Excellent service.
Provider response
Thank you for your kind words! We're so glad to hear that Ryan provided excellent service and that you haven't had any bug issues. We appreciate your loyalty and look forward to continuing to keep your home pest-free. See you next quarter!
Diane Bell
Zach is thorough, efficient and knowledgeable. He has treated my home many times. He’s a keeper!!
Provider response
Thank you so much for your kind words! We’re thrilled to hear that Ryan’s thoroughness, efficiency, and expertise have made such a positive impact on your home over the years. He truly is a keeper, and we’re lucky to have him on our team. Thanks for your continued trust in Black Dog Pest Solutions, we’re always here to keep your home protected!
Marlene Spike
He did a great job.
Provider response
Marlene, thanks for choosing Black Dog Pest Solutions. We're glad to hear our technician did a great job for you. We appreciate you taking the time to leave a review and look forward to helping you again.
Colleen Henry
Thorough, knowledgeable, great service. Quarterly pest maintenance inspection
Provider response
Thank you, Colleen, for your wonderful feedback! We are delighted to hear that you appreciated our thoroughness and knowledgeable service. Your satisfaction is our top priority, and we look forward to serving you again.
Chris & Jan Stanley
Gerald did his usual great job on this scheduled treatment. He is always very friendly and knowledgeable when we talk and then goes about his work expertly and efficiently. We are always happy with Black Dog’s service.
Provider response
Hi Chris & Jan, thanks for letting us know how Gerald did. We appreciate you choosing Black Dog Pest Solutions for your ongoing pest control needs in Avon Lake. We'll be sure to pass your kind words along to him.
neil traubenberg
Walt was super personable. He explained what he was doing and very willingly added on a little additional inside work.
Provider response
Thank you for sharing your experience! We’re delighted to hear that Walt’s personable approach and clear explanations made a difference. Our team is always happy to go the extra mile, Walt enjoyed helping with that additional inside work. We appreciate your kind words and look forward to serving you again at Black Dog Pest Solutions!
Richard Neff
Outstanding communication
Provider response
Thank you, Richard, for your generous feedback. Our team is dedicated to delivering exceptional service, and it’s rewarding to know our efforts are appreciated. We look forward to assisting you again!
Donald Jones
Tech was out twice. Still have bees
Provider response
Hi Donald, If you are still having an issue please give us a call. In some situations it can take a few treatments to completely eliminate the nest.
BJ Alexander
Zack sprayed the outside of my home.His work was satisfactory,and he was polite and friendly.
Provider response
Thank you for the positive feedback! We're glad to hear that you were satisfied with Zack's work and his friendly demeanor. If you have any other projects in mind, feel free to reach out to us again!
Riverside Homes Inc
Walt K. is always courteous and respectful to our needs. My only other comment is that it is sometimes hard to get a connection with "Black Dog" to receive services.
Provider response
Thank you for your feedback, Walt K. We appreciate your kind words. We apologize for any difficulties in reaching us. We'll work on improving our communication channels to ensure a smoother experience for you in the future. Your satisfaction is important to us.
GLORIA ROTH
Zach treated our home exterior for carpenter bees. I am happy to say that we have not seen any since he was here. He arrived early and was polite.
Provider response
Thank you, Gloria, for your positive feedback! We're glad to hear that Zach's treatment was effective and that you appreciated his professionalism. Your satisfaction is our priority.
Sue Maurer
Showed up on time! Very personable! Easy to talk with! Job well done! Would definitely use this service again; if issues present themselves. Thank you.
Provider response
Thank you so much for your kind words! We take pride in arriving on time and making each visit personable and easy to discuss any concerns you may have. Our family-owned team is committed to professional, thorough work that keeps your home pest-free. It means a lot to know you’d use our services again, and we look forward to helping whenever any issues arise.
Sunny Patel
Great service, prompt, little pricy but professional
Provider response
Thank you for your feedback! We’re glad you found our service prompt and professional. We understand pricing can be a concern, our goal is to deliver reliable, high-quality results. We appreciate your support and look forward to helping you again!
hi
I had mice in my house they came out. They couldn’t find them and told me there was a hole in my roof so they sealed it. Two months later I had mice in my house again called a different exterminator and was told the hole was never sealed basically charge me $500 to do nothing I would never recommend these people ever I think all the positive reviews are from friends... they said this is a mistake but I had them over twice. They won't say anything. They just state that was a mistake, but it wasn't. They were here.
Provider response
Unfortunately we don't have record of anything like this. I believe this review might be for another company. If it is not, please reach out to us as soon as possible as I would love to get this taken care of for you.
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