About this provider in Lenoir
If you’re looking for effective pest control services, A-1 Pest Control in Lenoir, NC is the company to call. Our locally owned and operated pest control company protects residential and commercial properties from pests and the problems they cause, and has been for over 50 years. With roots in Lenoi
Rating breakdown from customer reviews
4.9
1,421 reviews
Customer reviews for A-1 Pest Control
NS
Going to try and just layout the events and facts. This all started in March when I contacted A1 to get my newly purcahsed home sprayed for bugs. They came and looked around for activity and to give an assessment. The first time they arrived to spray, the employee noted that a bat left an eaves grating area on my garage and I should have that looked into. I contacted A1 and had them come back out to investigate the bats. They found a large number of bats, some signs of squirrel activity, no chim
Provider response
Thank you for taking the time to share such a detailed account of your experience. We’re sorry to hear about the delays, communication issues, and concerns with the wildlife removal work and follow-up service. Your feedback is important, and we appreciate you bringing these issues to our attention s
Hannah Crab
Bought a home that needed pest control. The first appointment, the technician was 2 hours late which was inconvenient and caused me to be late to work. My husband tried to call back and schedule a 2nd appointment and was told both times we would receive a call back w/ an appointment. We never received the call back. 4 months later, we called again and got an appointment. The day of the appointment, my husband received a call 15 mins after the appointment time. They wanted to cancel appointmen
Provider response
Hi, Hannah. We're sorry you did not have a great experience with us. We always strive for professional timely service. We'd love to gather feedback about your experience with us so we can correct any issues and improve our services in the future! Please contact us at 1-800-532-Pest. Thank you!
Brian G
Couldn't get them to promptly address the issue when I called them months ago and kept getting excuses and the run around, however after I got fed up and called up to cancel on 1/28/22, I promptly received a bill and a phone call on 2/1/22 from a Technician saying he was coming to my home. Good thing I kept all my information so I can adequately dispute this with the credit card company. Very shady business! They don't mind charging you one bit for the winter months they don't show up though. Th
Provider response
Hi, Brian. Our intentions are to always provide quality pest control and customer care - so we are truly disappointed to learn that you've experienced otherwise. We have since investigated and resolved the misunderstanding with our team. We're sorry for the inconvenience that this has caused and hop
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