Freedom Lawns Pender & South Onslow
Verified16310 US-17, Hampstead, NC 28443
Open 5 days/week
About Freedom Lawns Pender & South Onslow
Freedom Lawn services are all designed with sustainability and optimum results as the primary goal. We have developed our own organic based fertilizers specific for your lawn and plant types for a greener and happier lawn!
Rating Breakdown
4.8
★★★★★212 reviews
Customer Reviews (30)
I am happy with Daniel and Freedom Lawn. They have taken care of my yard since I moved in. I would definitely recommend them to everyone. Linda K
Response from Freedom Lawns Pender & South Onslow
Thank you!<br>
Adam is always pleasant and does a great job
Response from Freedom Lawns Pender & South Onslow
Thank you for the great rating, Christine. We’re glad to hear we met your expectations—reach out anytime.
The service is very professional. They communicate very well with you. They always let you know prior to coming out that they’re coming out when they’re on the way. And they always give you suggestions if they say something that is causing a problem in your yard. Again very good overall Customer Service on all ends from the admin to the actual technician that comes out to your house.
Response from Freedom Lawns Pender & South Onslow
Your kind words made our day, Nicolaas. We value your business and are here to help with future needs or questions.
Always responsive to questions.
Response from Freedom Lawns Pender & South Onslow
We’re grateful for your support, Raymond. It's always a pleasure working with customers like you.
We met Eric for the first time yesterday when he came to do our lawn service. He was very friendly and informative.
Response from Freedom Lawns Pender & South Onslow
We love hearing from happy customers like you, Michelle. Thanks for the great rating!
Response from Freedom Lawns Pender & South Onslow
We value your support, Youping—thanks for the great rating.
Response from Freedom Lawns Pender & South Onslow
We value your support, Bryan—thanks for the great rating.
I've been using Freedom Lawns for 6 years in 2 different homes. First Chad and now Peter both are excellent personable technicians that take the time to explain what they are applying and why, and are always helpful when I ask questions.
Response from Freedom Lawns Pender & South Onslow
We’re honored by your recommendation, Thomas. Thanks for taking the time to share.
Spring treatment , service fire ants and mole crickets. Unsure of the weed control application. Although in my opinion weeds need attention..
Response from Freedom Lawns Pender & South Onslow
Thanks for the great feedback, Roberta! We’ll continue to provide service you can rely on.
“Great experience! Showed up on time, very professional, Adam did a great job today will Definitely recommend!”
Response from Freedom Lawns Pender & South Onslow
Thank you, Michael! Your feedback helps us continue to improve and grow.
Tech Adam did excellent job and took time to explain the treatment
Response from Freedom Lawns Pender & South Onslow
Thank you for your review! We're glad to hear that Adam provided thorough explanations and demonstrated his knowledge. We're committed to keeping you informed and your lawn healthy.<br><br>Best regards,<br>The Freedom Lawns Team
Pete usually comes when I’m not home, but when my wife or I are there he is thorough and efficient. Dollar weeds and other pesky weeds are under control. Bare spots are our biggest nemesis, but guess that’s on me.
Response from Freedom Lawns Pender & South Onslow
Thank you for the kind review, Monika. We value your support!
Adam always thorough and helpful if we have questions
Response from Freedom Lawns Pender & South Onslow
We’re so thankful for your feedback, James. It helps us continue doing what we love.
Response from Freedom Lawns Pender & South Onslow
Thanks, Dennis! We appreciate the rating and your business.
Really good service! Adam was informative and professional, leaving us a detailed written report about the treatments and complete with recommendations to ensure we have a healthy and happy lawn and our pets are safe! Thanks Adam!!
Response from Freedom Lawns Pender & South Onslow
Thank you for your wonderful feedback! We're thrilled to hear that Tim provided professional and informative service while treating your lawn. We'll be sure to pass along your kind words to him. Thanks for choosing Freedom Lawns!
Response from Freedom Lawns Pender & South Onslow
Thanks, Brooke! We appreciate the rating and your business.
Response from Freedom Lawns Pender & South Onslow
Thanks for the great feedback, K! We’ll continue to provide service you can rely on.
Adam is friendly and personable. This is the first treatment and the lawn is in pretty bad shape, so I won't know for a while how well this program will work.
Response from Freedom Lawns Pender & South Onslow
Thanks for the feedback, Cathy—we’re delighted you had a good experience.
Kaleb was very helpful with the questions I asked. He was very concise with all his work.
Response from Freedom Lawns Pender & South Onslow
Joe, we’re thrilled you had a positive experience. Thanks for choosing us—reach out anytime you need support or a follow‑up visit.
Response from Freedom Lawns Pender & South Onslow
Thank you for the kind review, Joseph. We value your support!
This is what you get from them. ,excuses …..There is no integrity with this company..These photos,video show the treatment before service,during and after treatment a week…you tell me,who caused it..They take no responsibility for their mistakes.
Response from Freedom Lawns Pender & South Onslow
The review is not accurate for this business. Freedom Lawns of Pender does not service your location in Jacksonville, NC. We ask that you please verify the correct business and update your review accordingly. If you have any more concerns or questions, please feel free to contact us directly.
Only house on my block with yellow grass and the only house that used them. We all live on the same soil yet they say I have an issue with mine. No problems before other than weeds. I paid for green grass.
Super nice staff every time I talked to them. , gave me plenty of time and were professional when they came to evaluate my lawn. However…… been at the same house for 12 years and my lawn has never looked worse than it does now. I understand that the majority of my lawn was weeds but whatever freedom lawns applied killed all my weeds and started creating pretty bad erosion problems for me. Not all cases are like mine, I know. I have now come to the realization that weeds are what it’s going to be for me.
Have been using Freedom Lawn for almost 4 years. No problems at the beginning. Last few years lots of different types of weeds started showing up. Also about 1/4 of my lawn is no treated, as we put in a fence. Called to discuss my problems without a return call.
Be very cautious of this company. Did unscheduled and unnecessary treatments. Will never use them again!
I stopped by to inquire about the type of work they do and they are basically a maintenance only company they don't install Landscaping they just maintain already existing Landscaping
I unfortunately had to cancel this year because the technicians who were coming out were not treating my lawn properly. Whatever the first guy put down turned my lawn yellow. Then he quit or got fired and they next guy who came out said he wasn't going to fertilize until his next visit. He never explained why, but he only spot treated for weeds while still charging me the full price of treatment. That was in May. By the end of July, I had still not seen another person visit my property. Grass was a dull color, weeds beginning to get crazy. This angered and frustrated me, so I finally called and cancelled services. A month after cancelling, using store bought products, my lawn has greened up and the weeds that were beginning to take over are slowing dying off. I could tell the owner had a passion for his business and for lawn care... but you're only as good as the people who work for you, and unfortunately, they left a lot to be desired for.
Response from Freedom Lawns Pender & South Onslow
We were both surprised and disappointed to see this review. Technically, the comments made are incorrect. A few agronomic facts regarding Centipede lawns. The yellowing is called iron chlorosis. This is a very common issue on Centipede lawns in the early spring and has nothing to do with treatments applied, but generally the result of a soil pH problem. (too alkaline)<br><br>The lawn was not fertilized during the second service, as nitrogen can enhance the yellowing of the lawn. Our technician advised our client that he would rather not fertilized, but was putting down an iron material to correct the yellow chlorosis issue. If you read information on various University websites regarding Centipede, you will see that management of fertilization on Centipede is important.<br><br>A healthy Centipede typically a lighter green and requires low nitrogen levels annually. Attempting to enhance the color with excess nitrogen will cause it to decline within several years.<br><br>This client never once called our office this year to raise a concern about the condition of his lawn, our technicians, or our service. Customers who utilized our services over the years know that we will go the extra mile, and bend-over backwards to please a client. However, we can’t resolve a problem that we are not aware of. It would seem logical, that if someone hires a service company and had a legitimate concern, they would contact the company, advise them of the issues, and least give the company an opportunity to resolve any issue rather than just go to Google and immediately write a negative review!<br><br>Ironically, Mr. Herd seemed pleased with our services in the past and has recommended us to others. We attempted to speak with Mr. Herd to discuss the matter, but we did not receive a return phone call.
Was recommended by my neighbor after he had used their service for almost two years and was having great results and was very excited to hopefully get the same results as well .. Owner came out and did the evaluation on our yard and told us our back yard was a disaster, full of crab grass and had a lot of filling in that needed to be done, however we knew ahead of time it was going to need a lot of work. He reassured us that within in the season we would see improvements. Our front yard was immaculate, very little problems and basically needing the basic weed control and federalizing done. Throughout the season we quickly noticed our front yard was becoming over populated with weeds (which we never had an issue with) and was not greening up. Several times we had to have the company come out between services and do extra weed control treatments to our front yard. As for our back, although I can say the grass did fill in very nicely, our crab grass was never taken care of like we were originally told. When we had this addressed we were told by the owner a different time this was not crab grass but yet a different kind of grass and for an additional fee we could have it taken care of, even though or originally evaluation paperwork showed we were told we had crabgrass only as a problem.
Do not trust this company, their billing system is messed up. AVOID THIS COMPANY.
Response from Freedom Lawns Pender & South Onslow
Our billing system is extremely fair and very customer friendly. We strive to work with all our clients in a cordial , professional manner. We have checked all of our records, and have found that we have no record of ever servicing a client by the name of Fidel Maestro. If whoever wrote this review has sincere concern regarding a billing issue, kindly call our office at 910-270-0227.
Everyone is nice and willing to take the time to talk about the services. However, I called back in 2016 to prepay for specific services with no initial intention to continue after. All that was discussed were the services being prepaid for. What they do not tell you is that they will continue service with only notifying you by mail on a notice that is disguised as an advertisement. Just got back from a field training exercise to find a $135 bill on my doorstep. Called them up and no help. Lesson learned, don't trust people who don't use contracts.
Contact Information
Phone
+1910-270-0227Address
16310 US-17, Hampstead, NC 28443
Website
www.freedomlawnsusa.comHours
Frequently Mentioned