About this provider in Forest City
Thompson Brothers Exterminating & Waterproofing provides complete pest control services, termite inspections, and waterproofing for residential and business customers in Forest City and Shelby, NC. Thompson Brothers also repairs damage to your home or business caused by termites or water issues, such as flooding.
Rating breakdown from customer reviews
4.9
76 reviews
Customer reviews for Thompson Brothers Exterminating and Waterproofing
Jalen Smith
Matthew was amazing. Helped me with these carpenter bees too. Really appreciated it
Tracey Orcutt
Matthew was knowledgeable, friendly and did a great job of explaining our issues!!
Star Mcginnis
Awesome service and timely. Matthew McCurry very friendly and professional!
Annette H Simmons
Prompt! And they get the job done
Gloria Dayton
Matthew is always professional but friendly, responsive, and thorough in treating my home for carpenter bees. I’m very satisfied with the cost, and I don’t hesitate to recommend Thompson Brothers for any pest control issues.
Kayla Seigler
Thompson Brothers is great!! Thanks for all you do to care our home
John Chastain
Great service and Mathew was very helpful at identifying our problem!
Ann
Matthew always goes above and beyond when servicing our property! Highly recommend Thompson Brothers!
Judy Toney
Matthew does my pest control regarding spider control. He always calls, make an appointment, and is on time . His work is effective, he is efficient and he answers any questions I have. He provides both excellent pest control as well as excellent customer service
J Warner
Quality pest control reasonably priced.
Kelly Marshall
Service person was very respectful, thorough and seemed knowledgeable of what they were doing. Service plans are reasonable. Would recommend!
Tonia Head
Thompson Brothers and Matthew do a great job keeping my home pest free. Also did a great job with waterproofing my basement.
Cathy Tisdale
Derek McDaniel is very through, respectful, and kind. I love our conversations about life!!
Provider response
Thank you so much Cathy !
Barbara Freeman
We’ve used this service for over 40 years and we’re always very pleased. If a problem arises between regularly scheduled appointments, they will come right out.
Provider response
Thank you so much Barbara ! We appreciate your loyalty and trusting us to take care of your home !
Abigail Morrow
Matt is Awesome. Does a Great job. Friendly. Love him
Provider response
Thank you Abigail ! We appreciate your support!
Joey Brandle
Matt is our pest control guy. Very friendly and provides excellent customer service. Would highly recommend.
Provider response
Thank you so much Joey for your kind words !
Stephen Robinson
Derek was amazing. Absolutely knocked the job out of the park for me. Was professional and held great conversation.
Provider response
Thank you Stephen ! We value our customers feedback. We are just a call away.
Sandra Boyd
Matthew was tech, very professional, polite, service time from my phone call was excellent
Provider response
Thank you so much Sandra for your kind words !
Sharon Edwards
Matthew is an outstanding human and he is patient and kind. He goes above and beyond his duties to look out for my dogs while in the home working. Very responsible and I trust him- which says alot about his character. Thompson has been our service for many years now because of the exceptional service ( one time at issue with rats and they were on it quickly and effectively) we have had no other issues and I see them that they look for wasp nests and they know our home and note anything that may be an issue and let us know. Thompson Brothers will always be our go to exterminating service. They do a great job with our extermination and always watching out for us.
Provider response
Thank you so much Sharon !! We’re so thankful you had a great experience with Matthew.
Riskay Business
I just want to share my POSITIVE experience with Thompson Brothers Exterminating. I was quoted for about 6,000 in services from someone who shall not be named in this review. I don’t feel it’s good to pump one business up and bash another within sentences of another. I feel like it takes away from the business that deserves the recognition in a way. Anyways, I ended up calling Thompson Brothers Exterminating And Waterproofing to try and get a second opinion (thanks to many suggesting them and my husband realizing they’re right down the road). I explained I was on an extreme time crunch and our full situation which, I am being a bit hush about for the moment as we try and make sure things are confirmed before announcing anything. Not only was Mike Greene out within HOURS. He informed me I didn’t NEED some of the treatments I was told I needed and the ones I did… it went from 2,900 to 1,550. 😱 😳 The other company hardcore tired to take advantage of us and it grossly shows. So yes… def check out Thompson Brothers Exterminating and Waterproofing. 👏 so thankful.
Provider response
Thank you so much for your kind review. We are a family owned business and strive for excellent service ! We value your business and your feedback. Thank you for trusting us.
Chip Wilson
Thompson Brothers has taken fantastic care of our home. Matthew always goes above and beyond when he services our home. He lets us know if he has found any issues and gives tips on keeping the house pest free. Thanks for all you do. We will continue to use Thompson Brothers to protect our house.
Provider response
Thank you, Chip! We appreciate your kind words. <br>
brenda morris
We really value the relationship and consistency with our technician, Jamie. It is so helpful to have same person each visit. Jamie knows our home and any pest related issues are handled professionally and efficiently. Photo of rescue Greyhound Lugh. He also likes when Jamie provides pest control and knows it is pet safe.
Provider response
Thank you, Brenda! Your review made our whole team smile!! We appreciate your trust in our family business.
Tyra Phillips
I’ve been a customer at Thompson Brother’s since I bought my home in 2022. I started off with Mr. Mike who has retired now (fabulous job) and now I have Matthew! Matthew is great and very knowledgeable about his job! Both men are amazing individuals who I’m so glad I’ve got meet and get to know! 10/10 service from this company!
Provider response
We are so glad you had a great experience. Thank you so much Tyra for allowing us to care for your home !
jerry walker
We have been customers of Thompson Brothers Exterminating for many years. Matthew McCurry has been our exterminator for several years and does a great job. He is prompt, respectful, and always works well with us. Matt does a great job.
Provider response
Thank you Matthew . Our company appreciates your continued support and trust!
Sherry Riggins
I live out of town, I called around looking for a pest company for my mom in Forest City. I contacted Thompson Brothers. Mike Greene came out and treated my moms house. He was respectful and gave her a price she could afford. He was awesome! Shout out to the ladies in the office when I called looking for a quote they were professional and was quick to get the appointment.
Provider response
We truly appreciate your kind words!! Thank you for your support.
Audra Alford
Want money for nothing. Still have bugs.
Provider response
We would love to discuss this with you further. Please call us directly at 864-578-8822, so we can work on a solution for you.
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Treatment and cost guides before you call
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