Bluesway Pest Control
Verified320 Saw Mill River Rd, Yonkers, NY 10701
Open 6 days/week
About Bluesway Pest Control
We have been performing quality exterminating services for major housing complexes, hospitals, nursing homes, school districts, colleges, churches, daycare centers, state parks, food warehouses, malls, historic landmarks, restaurants, management firms, homeowners and apartment renters for over 30 years. We pride ourselves on providing trusted and optimal pest control services to each and every one of our valued customers.
Rating Breakdown
4.8
★★★★★193 reviews
Customer Reviews (30)
Al from Bluesway Pest Control was great. They came one day after we called. He laid out traps and bait. He knew the best placement. He was done in 20-30 minutes. Explained everything very well. And literally 15 minutes after he left, a trap went off and we caught a mouse in the basement. Great service. Would highly recommend.
Response from Bluesway Pest Control
Thank you so much, Peter Cunningham, for taking the time to share your fantastic experience with Bluesway Pest Control. We are absolutely thrilled to hear that Al provided such professional and efficient service during his visit to your home. It is wonderful to know that our quick response time and Al's expertise in strategic trap placement led to such immediate results in your basement. Our team strives to ensure every customer feels well-informed and confident in the solutions we provide, so we are glad he took the time to explain everything so clearly. Your high recommendation means the world to us and serves as a great motivation for our entire staff to continue delivering top-tier service. Should you ever need further assistance or have any questions in the future, please do not hesitate to reach out to our support team.
Long time customer. Bluesway consistent professional service from service agents and technicians they have earned our loyalty.
Response from Bluesway Pest Control
Thank you so much for being a loyal customer and sharing your kind words, Moshe Drelich. We are incredibly proud of our service agents and technicians for consistently providing the professional care you deserve at Bluesway Pest Control. It is an honor to have earned your trust over the years, and we truly value your continued support. We look forward to serving you again and maintaining the high standards you've come to expect from us.
Greg was extremely helpful and knowledgeable in his field, 5 stars all around
Response from Bluesway Pest Control
Dear Rafael Valle, thank you so much for the five-star rating and your kind words about our team. We are delighted to hear that Greg provided such helpful and knowledgeable service during your experience with Bluesway Pest Control. It is always our goal to ensure our clients feel supported and well-informed throughout the process. We truly appreciate your support and look forward to assisting you again in the future.
Greg came to our office this morning, and gave us great service. He was very knowledgeable about pest control. And he has a great sense of humor, also.
Response from Bluesway Pest Control
Dear andrew basta, thank you so much for taking the time to share your positive experience with us. It is wonderful to hear that Greg provided such exceptional service during his visit to your office this morning. We are proud to have team members who are not only highly knowledgeable about pest control solutions but also bring a friendly and humorous attitude to the job. Providing top-tier service to our community at Bluesway Pest Control is our main priority, and feedback like yours confirms we are on the right track. We truly appreciate your recommendation and are glad we could help make your office environment more comfortable. We look forward to assisting you with any future needs to ensure your space remains pest-free.
Al was great! Helpful, efficient, and informative. Much appreciated as always - we always have wonderful experiences and interactions with everyone that comes throughout the year.
Response from Bluesway Pest Control
Thank you so much for taking the time to share your positive experience with us, Cody Kleinman! We are absolutely thrilled to hear that Al provided such helpful, efficient, and informative service during his recent visit. It is wonderful to know that our team at Bluesway Pest Control consistently meets your expectations and that you enjoy your interactions with everyone who visits throughout the year. We take great pride in our commitment to professional service and are glad that our efforts are making a difference for you. Your continued trust and appreciation mean a lot to our entire staff, as we strive to maintain the highest standards in the industry. We look forward to continuing our partnership and providing you with excellent service for many years to come!
Al was great and most helpful.
Response from Bluesway Pest Control
Hi Margo Woodacre, we're delighted to hear about your positive experience with Al at Bluesway Pest Control. Thank you so much for sharing your feedback and for the five-star rating!
Greg was very helpful, knowledgeable and most of all professional. He explained things in detail and didn’t mind my questions.
Response from Bluesway Pest Control
Dear Leah Clinton, thank you for your wonderful feedback! We're glad to hear that Greg provided you with such helpful and professional service at Bluesway Pest Control. Your satisfaction is our priority!
He helped us a lot with our problem. He was very professional.
Response from Bluesway Pest Control
Dear Tasha Rodriguez, thank you for your positive feedback! We're delighted to hear that our team provided you with the support you needed. Professionalism is a core value for us at Bluesway Pest Control, and it's great to know it made a difference for you. Your satisfaction is our priority!
Greg was amazing
Response from Bluesway Pest Control
Dear marcel ceuppens, thank you for your fantastic review! We're delighted to hear that Greg made such a positive impression at Bluesway Pest Control.
Greg was great! On time and thorough
Response from Bluesway Pest Control
Thank you, Rebecca Bloch, for your fantastic review! We're glad to hear Greg provided you with excellent service at Bluesway Pest Control. Your feedback means a lot to us!
Greg was communicative, efficient and professional. Can’t ask for more!
Response from Bluesway Pest Control
Dear Mike Ma, thank you so much for your fantastic review! We're delighted to hear that Greg provided you with such communicative, efficient, and professional service. At Bluesway Pest Control, we strive to ensure our team members deliver the highest level of support to our clients. Your feedback not only helps us acknowledge Greg's hard work but also reinforces our commitment to excellence in pest control services. We appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing us!
Gred.. he was really helpful.. took his time to service our home.
Response from Bluesway Pest Control
Dear Mavis .A., thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experience with Greg at Bluesway Pest Control. Our team is committed to providing thorough and attentive service, and it’s heartwarming to know Greg made such an impact during your service. We truly value our customers, and it’s great to hear that he took the time to ensure your home was well taken care of. We appreciate your kind words and look forward to serving you again in the future!
Very pleased with the re evaluation and update Hello Pest did with the apartment building. Not only did they provide excellent service for the cockroaches — they were able to help winterize and update my rat boxes. Pleased to say the traps are working and I haven’t seen a rat since! Shout out to Joe. He’s been amazing with helping out. My tenants know when they see him he’s going to do a good job.
Response from Bluesway Pest Control
Dear Sylvia Smulski, thank you for your fantastic review! We're delighted to hear about your positive experience with Hello Pest and the effective service they've provided. It's great to know that Joe made such a difference in assisting you and your tenants at Bluesway Pest Control. We appreciate your support and look forward to serving you again!
Greg was great. He was in and out. I’m confident that he checked everything well.
Response from Bluesway Pest Control
Dear Kiss Sib, thank you so much for your fantastic 5-star review! We're thrilled to hear about your positive experience with Greg. It’s wonderful to know that he was efficient and thorough during his visit to Bluesway Pest Control. Our team is dedicated to providing top-notch service, and it sounds like Greg delivered just that. Your confidence in our services means a lot to us, and we appreciate you taking the time to share your feedback. If you have any further needs or questions, please feel free to reach out. We look forward to assisting you again in the future!
Greg did a great job, he looked through our facility thoroughly and made sure there was no issue with our traps and he even replaced some. Awesome work
Response from Bluesway Pest Control
Dear jesse pena (magic2345), thank you for your fantastic review! We're delighted to hear that Greg provided thorough and attentive service during his visit to Bluesway Pest Control. Ensuring our facilities are in top shape and addressing any issues promptly is a priority for us, and it’s wonderful to know that Greg exceeded your expectations by replacing traps as needed. Your feedback not only honors Greg's hard work but also inspires our entire team to continue delivering exceptional service. We sincerely appreciate your support and look forward to assisting you again in the future!
Greig was very polite and helpful. I am very satisfied with his service
Response from Bluesway Pest Control
Dear ZORAIDA VILLAFANE, thank you for your fantastic 5-star review! We are delighted to hear that Greig provided you with polite and helpful service at Bluesway Pest Control. Our team strives to go above and beyond to ensure our customers are satisfied, and it’s wonderful to know that you felt well taken care of. Your feedback means a lot to us and encourages our staff to maintain their high standards of service. If you ever need assistance in the future, do not hesitate to reach out. We look forward to serving you again!
This company is excellent.Was able to get a next day appointment and was charged less then the price I was originally quoted.Joseph Raia was most proficient and professional and always had a smile on his face!
Response from Bluesway Pest Control
Dear Bryan Pechman, thank you so much for your fantastic 5-star review! We’re delighted to hear that you had such a positive experience with us at Bluesway Pest Control. It's wonderful to know that you were able to get a next day appointment and appreciated the value of our pricing. Joseph Raia is indeed an asset to our team, and we are glad his professionalism and positive attitude made your experience even better. Your kind words mean a lot to us and motivate our team to keep up the great work. We look forward to assisting you again in the future!
My family, and the privious owners of our home have been using this vendor for 15+ years. Joe has been the technitian who has been servicing our home. You cannot wish for a more knowledgable, patient and respectful person! Thank you for your hard work!
Response from Bluesway Pest Control
Thank you JGP for your feedback! We appreciate the opportunity to work with you.
Can’t say enough good things about Joe!! Whenever we call with a problem, Joe’s is promptly there to help us out asap. Couldn’t be happier with the service he provides. A++!
Response from Bluesway Pest Control
Thank you John for your feedback! We appreciate the opportunity to work with you.
Joe
Response from Bluesway Pest Control
Dear Kay 2x, thank you for your fantastic 5-star review! We're delighted to hear that you had a positive experience with us at Bluesway Pest Control. It’s always our goal to provide the best service possible, and it’s rewarding to know we’ve met your expectations. If there's anything specific that stood out to you during your visit, we would love to hear more about it. Your satisfaction is incredibly important to us, and we look forward to serving you again in the future.
I'm not happy with the service from this company, I had them spray for ants, and wasps. The wasp problem according to them was an unknown . Google, low and behold solved that mystery and we were able to terminate the wasps ourselves.
Response from Bluesway Pest Control
Thank you for bringing this matter to our attention, and we apologize for any confusion surrounding the review you posted. We would like to address your concerns and ensure that we provide the best possible service to our customers.<br><br>After careful review of our records, we found that we do not have any notes or records of service issues related to your account from the past year. It is essential for us to know if there were any problems so that we can address them promptly and appropriately. If you are certain that this review pertains to our company, we kindly request you to get in touch with our office so that we can discuss the matter further and identify the source of any dissatisfaction.<br><br>Regarding the wasp problem, we apologize for any inconvenience you experienced. Our goal is to address all pest issues effectively and efficiently, and we are sorry if we fell short in resolving the wasp situation to your satisfaction. Customer feedback is valuable to us, and we appreciate that you were able to resolve the issue independently.<br><br>We take pride in our commitment to customer service, and it is disheartening to learn that you are not happy with our previous service. We strive to provide exceptional pest control solutions, and we want to ensure that your expectations are met.<br><br>Please contact our office at your earliest convenience so that we can discuss the details of your previous service and any concerns you may have. Your feedback will help us identify areas for improvement and continue to deliver the quality service our customers deserve.<br><br>Thank you for your understanding, and we look forward to the opportunity to address your concerns personally.<br><br>Jason
Our tech Mike is very nice and knowledgeable. He assured us that our pest issue will be dealt with accordingly. We felt confident with that. Thank you!!! It's just that the call center had given us a wrong info with regards to what is included. I called the call center I believe 3x, all of them gave me the info that Exterior was included, and that a 2 massive trap will be place outside, but that was not the case. Mike said that's a different package. I know the company wants to lure more customers, however, as a paying customers we deserve the right info!!! We got the years package, and I asked them several times, if inside and outside is included. And the call center re assured me it is. Pls re inform your agents. This is part of good customer service.
Response from Bluesway Pest Control
Thank you for your feedback, Leah! We're happy to hear Mike provided excellent service and made you feel confident about resolving your pest issue. However, we sincerely apologize for the miscommunication regarding what was included in your package. You're absolutely right - accurate information is essential for good customer service, and you deserve consistent answers from our team. We've shared your experience with our call center management to improve training and ensure all agents provide correct package details. We value your business and are committed to making the rest of your year-long service experience exceptional.
Very professional and on time. We are glad to have had this support and service under such short notice!
Response from Bluesway Pest Control
Thank you Christina for your feedback! We appreciate the opportunity to work with you.
A second exterminator came and was very professional and thorough in his work. I would give 5 stars if not for the first experience. I used Hello Pest Control not sure who Bluesway Pest Control is.
Response from Bluesway Pest Control
Thank you Jeany for your feedback! We appreciate the opportunity to work with you.
Joe showed up early and prepared. He was reassuring and answered every question I had. I've been a wreck since the mice have decided to move in but I feel at ease knowing Hello is servicing my home. So they'll have to find other accommodations.
Response from Bluesway Pest Control
Thank you Molly for your feedback! We appreciate the opportunity to work with you.
But I'm still getting mosquitoes
Response from Bluesway Pest Control
Hi Annette- sorry you are still getting mosquitoes, I am not sure why you are giving us 2 stars for that though since we don't treat you for mosquitoes. We do treat you for general pest control (still) and when we called you about this review you said you were happy and this was accidental. So thank you for continuing to be our client and when you can figure out how to remove this accidental review we would appreciate it. Jason
Response from Bluesway Pest Control
We appreciate your 3-star rating and thank you for choosing our pest control services. While we're glad your experience wasn't negative, we're always aiming for excellence. If you have a moment, we'd value hearing what aspects of our service met your expectations and where we could improve. Our team is constantly refining our approach based on customer feedback. We hope to serve you again and exceed your expectations next time!
DO NOT HIRE THIS COMPANY AS YOUR EXTERMINATOR FOR YOUR HOME! We hired Bluesway to get rid of our mouse infestation due to construction being done around our home. After 2 treatments, and one month later, and a hefty bill. We still have mice!!!! Are you kidding me. They set up these glue traps around the house that I swear to you it hasn’t caught one mouse. They owner also has a nasty attitude, you can barely ask him any questions. Now I’m going to have to hire another exterminator to do the work that they failed to do. BEWARE OF BLUESWAY PEST CONTROL!!!
Response from Bluesway Pest Control
We're deeply sorry to hear about your ongoing mouse problem despite our treatments. Persistent infestations, especially during construction periods, can be challenging, but that's no excuse for ineffective service and poor communication.<br><br>We understand your frustration with both the results and the customer service experience. Every customer deserves respectful communication and effective pest control solutions. We apologize that we failed to provide either in your case.<br><br>Thank you for your candid feedback. We're taking this seriously and are committed to improving both our treatment protocols and customer service approach.
I’m not very happy with Bluesway. I just moved into a condo and noticed a roach problem. The supervisor (although a nice guy) came and all he did was spray the perimeter. I kept calling back to follow up and say they’re still nesting in my kitchen. They told me I need to keep waiting but regardless I’m going to always see stragglers since I live in an apartment building... Instead of coming back for a second visit, they insisted I set up preventative services. I called another company and they did way more than I asked! They used gel bait, traps, and sprayed within 2 visits. They even found exactly where they were nesting and vacuumed. They gave me a 30 day guarantee as well and now the bugs are finally gone. I would look elsewhere before trying Bluesway.
Response from Bluesway Pest Control
Ms. Pucci - We are so sorry that you were unhappy with our service. But, if you recall we did mention to you that it would take 7-10 days to show some results (you called us a few days after the treatment). Also, we treated the inside of your empty cabinets and drawers, not just the perimeter of the kitchen as you stated. As for you contacting us and "insisting" that we set up a preventive service, we apologize if there was misunderstanding. If a customer calls back, in most cases we will set up an additional application within a reasonable period of time at no charge. We do offer regularly scheduled services to customers, especially if the reside in a multi-family building. We do operate our business in a non-pressure manner and wish that we had been afforded the opportunity to satisfy your needs before having this negative review. We have been in business for over 30 years and take great pride in our customer satisfaction!
Response from Bluesway Pest Control
Thanks for your feedback! We notice you gave us 3 stars, and we're curious to learn more about your experience. Our team takes pride in delivering outstanding pest control solutions, and we'd appreciate knowing what went well and what we could enhance. Your insights would be incredibly helpful as we continue to refine our services. We're committed to earning those additional stars on your next visit!
Contact Information
Phone
+1914-968-8404Address
320 Saw Mill River Rd, Yonkers, NY 10701
Website
blueswaypestcontrol.comHours
Services
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