Fox Pest Control Orchard Park

Professional and timely service. They always provide helpful notes on preventive maintenance.

Chris Clark does our home service. He's very professional and prompt, communicates well with us and answers all our questions including describing the processes and pros/cons, provides thorough reports and very helpful recommendations, he quickly handled an ant problem and ground bee problem for us; very happy with the service.

Had bee activity in front of our house. They came out once and still had several bees on screen of garage. Called and they came out and resprayed and so far no bees.

Excellent service as always!

He was good and did the job

I told him where the problem was and he promptly took care or the problem. The carpenter bees have Not returned this year!

I called in for a service in between treatments and received the most, atypically, fantastic service. They answered the phone right away. They were polite, pleasant and eager to help. They sent a tech over the next day. The communication with the tech beforehand and afterwards was spot on. Unfortunately, there are not many places who give such superior customer service.

When I called and scheduled my service, Conner was great and explained everything about their services in detail. Then Cassius was assigned as my technician as was even more thorough in explaining the service and educating me on what to look for if I do have a pest problem. Will definitely be calling them in the future if I have any other pest problems.

Complete, professional service.

Came out the same day that I called them for an inspection and once the contract was signed they were here within a day to spray. Very quick and professional.

cassius knows his stuff

Great job as always. FOX has handled a number of concerns for me quite successfully. Principally carpenter bees & spiders. Great at hitting any problem areas that pop up. Highly effective products and great staff!!!

Excellent service from Brian at Fox Pest Control!

I have had a great experience with Fox Pest Control Orchard Park! James is highly responsive, professional and knowledgeable. I would highly recommend this company.

Very likable salesman sold us mosquito flea and tick extermination outside and rodent spider issues inside. Exterior extermination was applied and within one day all three of my dogs were sick with diarrhea. The appointment was for 5 o’clock in the evening and they showed up at 10 AM. Two days in a row, expecting to be let inside and into the gates of the backyard. What would happen if no one was home? Application of any insecticides was very quick with very little Attention to hotspots. All around I would not use this service or recommend again

Easy. Listened to our concerns. Great communications.

Positive experience

Very Professional and service was great. Their Customer Service is also outstanding. Highly recommend.

Im looking for them to get rid of my mice from entering. Will know within a couple of weeks As far as ants, bugs, yellow jackets, fine job.

Your sales person signed me up for $50 per application fee to resign with fox. I was billed $200 for the first application.

Showed up a hour late. This was after they no showed on me a week prior

Last weekend we came home to a sign from Fox Pest Control-Buffalo on our lawn and a flyer on our door that our property had been treated. We thought it must just be a door-to-door salesman because we aren't Fox customers, never have been, surely they didn't actually randomly treat our house. But my husband decided to check the security cameras just incase and yea, there's the technician spraying our porch AND EVERYTHING ON IT and intentionally putting something all over the ground around our CHICKEN COOP. I called Fox and got a customer service rep in Utah. After a little searching, she found the closest Fox customer to this and my neighbor two doors down confirmed that they were expecting a treatment that day. Reviewing the technician's notes on that day's treatment, we found he HAD NOT TAKEN ANY. We did not know what was sprayed or where, except for the limited views from our security cameras. Hours later the representative called me back and gave me the name of two pesticides supposedly used - Niban (a boric acid pellet) and Termidor NY (a spray pesticide containing Fipronil- google it, it's nasty stuff for the environment). The rep was exceedingly unprofessional in her behavior- unable to pronounce the names, giggling about it, unable to tell me ANYTHING about the chemicals. I had to find the SDS sheets on my own on their difficult to navigate website. I told her I had a whole list of questions and someone needed to answer them. She assured me I'd receive a call from her manager and the Orchard Park Fox branch manager on Monday. On THURSDAY I called Fox again because, surprise, no contact from anyone. A manager apologized, and when I shared all my questions and concerns, assured me he would work to answer everything and promised me a call back from him and/or the branch manager by the end of that day. That was three days ago.... want to guess how many phone calls I've receieved back? Pesticides were applied, without our consent or knowledge, to fruit and vegetable plants. Are those plants inedible now? Is the soil contaminated for future planting? Pesticides were applied around our chicken coop and house where chickens free-range. Will my beloved pets get sick? Do I have to throw out the dozens of eggs they produce a week? Pesticides were applied directly on and around CHILDRENS TOYS, MY SHOES, DOG TOYS AND BRUSHES, THE LINING OF THE RABBIT CAGE which was out drying, and other household items that had been siting on our porch. Are they safe? Do I toss them all? Who's going to replace them? Pesticides were applied on and around our beautiful gardens. Which we lovingly curate to support pollinators and local wildlife. Bees, butterflies, birds, rabbits, frogs, toads, snakes, and other wildlife have all been poisoned. Fox Pest Control's actions are careless and ILLEGAL- application of harmful pesticides, gaslighting and ghosting us in a time where we just asked for their cooperation, withholding answers and solutions, and possibly causing harm to the lives in and around our home.