Absolute Pest Control

Thank you Dino Anastasia for your service today. I had not expected service on such a snowy day, so I appreciated your patience in explaining both to my husband and myself what your treatment plan was. You represent your company well!

I have been using Absolute Pest Control for years. They are good about notifying you when they need to do an inside service. I also like the way they confirm a few days ahead of time, so you are not surprised incases where life gets in the way and you forget that they are coming. The tech they sent, Jashir Roberts was very professional and did his job in an orderly, polite matter. I have always felt comfortable with whoever they have sent over.

Best experience and great technician Very happy with their service

I filled out an online questionnaire on a Sunday evening and almost first thing Monday morning Brandon was contacting me. He asked me more in depth questions to better understand my needs and we were able to find a plan that covered them all. Brandon was professional, polite and knowledgeable. He was able to set an appointment for a tech to come just the following week.

Paid 0 for inspection. Josh Carne was punctual, knowledgeable & explained every step about what he would do. Great communication skills! Prepared my write up in a timely manner & laid out steps for the plan & options going forward. He represents the company well.

Came within a couple days of my call to them. Scott called me to let me know he was in his way and then texted me with updates of what he did. I have been very happy with their service.

Excellent service, as always. 10th year with this company, and definitely recommend them. Josh was thorough and explained everything to me. He was also very thoughtful about calling me twice during the scheduled block of time to let me know when he would arrive.

Tec was polite and did a good job.

Always prompt. Results excellent and fair price

APC Representative Ed Norby was very knowledgeable, professional, informative and personable. We have high confidence in this company.

Rick should be so proud of his company and I am forever grateful for the amazing service he has provided for the 24 years I have been enjoying “33”! Thank you!!

He was very knowledgeable and friendly

The technician is knowledgeable and professional. He is an excellent person to collaborate with and I foresee a long-term successful prevention effort with Absolute Pest Control. My mind is at ease! Thank you!

The gentleman who came to assess my house was thorough, knowledgeable & friendly, and took his time explaining everything to me. It was a very comfortable process.

The inspector was very informed and helpful. Took the time to help us with our squirrel problem.

Evan was fantastic! Htexted em 5 minutes beofre arrival, was on time and super poite and careful around our home. As a woman who was home working alone at no time did i feel uncomfortable He explained what he was doimg and why and left. Couldnt ask for more.

Scott was courteous, professional and efficient.

You did not take the time to check to see if there were baby squirrels in my attic; you didn't do anything but walk through. There were at least TWO babies there. We finally had to put up a ladder and find a way to keep the cage door open. After hours, the panicked babies got out with the help of their mother.This was AFTER calling you many times to get help for those terrified babies and their mother who was out of her mind with grief. I can't begin to decribe what a nightmare this has been. Thank God my fiance was able to figure out a way to save them after being trapped since Wednesday.. Why didn't you HELP us when this was happening??? Why didn't you take the time to thoroughly check to make sure you weren't gonna cause an animal to suffer and die slowly?? I can't describe how painful this experience has been.

I have billing questions left messages 3 times for a call back no response.

Giving 1 star because you can’t give zero. I had an appt 2 weeks ago for bees on my back deck. The bees are now back and Absolute Pest is trying to charge me an additional $300 to come back and spray my entire deck because they said it wasn’t covered with the 6 month warranty. The two girls I spoke to on the phone were rude and disrespectful and told me what I said wasn’t true. I would never ever use this service again and I would recommend that nobody use them. Their attitude and business practices are the worst I’ve seen.

This is the worst business to go to. The technician didn’t know anything about the job. I called another pest control company and they told me everything I needed to know about the job and it was done professionally and without a fee. This place is a scam and will steal your money. Stay away. 👎

I contacted them for rodent control and was scheduled an appointment in one week after I called them multiple times. My appointment was 11 am-2 pm. I didn’t receive any notification until 1:50 pm when I was at a meeting. The technician left a voicemail that he couldn’t find my address and my appointment was canceled. The next day I called them for a new appointment and complained about it. They told my 11-2 appointment means the arrival time is 11-2. This is what I have never heard of. So frustrated by their service and attitude. Definitely they have sufficient business and don’t care about new customers.

I used to pay 405.00 for 3 visits and paid the same amount for only 1 visit this year and they only treated for ants, not termites. No explanation why, just because they are not present now doesn't mean you don't treat for them as they might return, thats what i was told in the past.. Traps are to high above the ground. Will likely hit with lawn mower. Looked like some were not even looked at. Have been pleased in past but doubt if will renew again, something is not right here. Should not have to pay $405.00 for 1 visit that did not even consider termite bait.

Notice that many 5 star reviews look alike. Hhmmm. The person who came to my home tried to talk to me like I was 5 years old and said "the noises you hear are the heating ducts expanding and contracting." I've lived here 35 years! I know what my heating ducts sound like. Not like what I hear. This "inspection" was a completely, totally useless waste of time ending with an insult to my intelligence.

Unfortunately, our experience was bad. We signed up for annual mice control program and its a sheer waste of time and money. Feedback was given at 2nd visit which was after few weeks of start of program. There was no follow-up from AbsolutePest for 10 months after which I received pestering phone calls to collect amount due. I complained at the poor experience but they do not honor sincere customer feedback. They kept insisting, they did not get my feedback given to their associate at my home. Bad communications on their side and no note-taking for follow-up. They left couple of trays with rodenticide on roof rails and they fell down exposing children to hazardous chemicals. And the mice entryways were not located and sealed permanently. Couple of drain downspouts were stuffed with steel-wool by AbsolutePest and as expected, they came off in few days due to rain storm. So, my home was exposed to mice and we have been suffering. I had to put up my own child and dog-proof bait stations outside my home for perimeter protection and mice traps (child proof d-con and glue pads) inside home. Do not expect them to solve the issue for you.

So disappointed. I called to schedule an appointment on a Saturday and expected service on Monday afternoon. Agreed to a verbal one year agreement on the phone, which involved making quaterly payments at a specific price. I was even given a breakdown. Spent hours getting the house ready only to find out that there was an error in communication (on their part) and they would not be able to accommodate quarterly payments and would need 60% up front. Very different than what I agreed to. I'm sorry doesn't cut it. Terrible customer service.

Had the Annual Pest Prevention plan for my home. The last month of the plan, I called to have a checkup done. Lady seemed pleasant and informed me that I had one scheduled for the following month so I was set. I called back the following month and was told my plan expired, I would have to renew to have the checkup. Shady business practice.