Citi Termite Control Inc
Verified153-18 122nd Ave, Jamaica, NY 11434
Open 6 days/week
About Citi Termite Control Inc
Citi Termite Control offers Pest management services in Jamaica, Queens for Termites, Roaches, Mice, Rats, Bedbugs, Ants, Fleas, Flies, Spiders, Bees, and more. We are a family-owned and operated business and serves the NYC Region. Our Staff takes pride in our work and care about our customer's satisfaction.
Rating Breakdown
5
★★★★★407 reviews
Customer Reviews (24)
Tony inspected an apartment for a client of mine and did an extremely thorough job—above and beyond—and was super friendly, professional, and honest. Highly recommend!
Response from Citi Termite Control Inc
Our records does not show we did any job for an "Armando Ajtun" if we did, we are very sorry that you are not satisfied with our service but if you can provide details on the job and why you are not happy we will contact you directly and get to the bottom and try to fix any issue in a timely manner. Please reach out to us, we want to make sure you are our customer and did not make this post on our page by mistake confusing us with another Pest Control company. Plus the picture you attached with your review has nothing to do with our company.
very helpful and friendly! placed a bunch of traps, was very thorough.
Response from Citi Termite Control Inc
Samantha, thank you very much for sharing your Pest Control experience.
He is the best and does amazing work. I recommend him.
Response from Citi Termite Control Inc
Thank you Mr. Ammar for trusting us with your Pest Control work.
Response from Citi Termite Control Inc
Roy, thank you for your 5 star Pest Control Review.
Response from Citi Termite Control Inc
Americo, thank you, we appreciate your 5 Star Ratings.
I am in the process of purchasing a home and need a termite inspection. It was right before the holidays. Tony came through. He is extremely knowledgeable, not just about termites but also other pests. He gave me great tips on how to protect the home and what to look out for regarding pest control. I can't rave about the service enough. Book Citi Termite Control. You won't regret it.
Response from Citi Termite Control Inc
MzDesi' R, We thank you very much for taking a few minutes to share your pest control experience with others. We love serving our South Jamaica community very much and meeting new people like yourself.
Very pleasant, respectful of your home upon entry. Really took their time to asses the situation and treat it accordingly. Explained the process very well. Enjoyed working with such a pleasant company.
Response from Citi Termite Control Inc
Jenn, we thank you very much for sharing your Pest Control experience with everyone.
I had a great experience with this exterminator. They were punctual, professional, and extremely knowledgeable. They took the time to explain the treatment process and prevention tips. Since the service, I’ve seen a huge improvement. I appreciate their honesty and attention to detail. Highly recommend!
Response from Citi Termite Control Inc
Shanzida, thank you for choosing Citi Termite Control to deal with all of your pest problems. We appreciate your business also.
Excellent customer service. Tony was fast and responsive as this was our first time using this service and I booked for my elderly grandmother from out of state. Tony updated me along the way as I was unable to be there. I was truly impressed by the professionalism.
Response from Citi Termite Control Inc
Hi, your Grandmother lives in our neighborhood so of course we have to take care of her even though you are far away. We appreciate you choosing Citi Termite Control to take care of Grandma's Termite issues. Thank you for your business.
Response from Citi Termite Control Inc
Thank you for your 5 Star ratings.
It was my first time using their service, and I can’t definitively complain about their service. They did such a great job, such a great customer service. Their service took place almost 2 weeks ago, and I haven’t heard or seen anything. So, for sure great job.
Response from Citi Termite Control Inc
Thank you very much for trusting us with your Pest Control needs. We appreciate your business.
Response from Citi Termite Control Inc
We are very sorry that you are not satisfied with our service but if you can let us who you are and why you are not happy we will contact you directly and get to the bottom of where we messed up and try to fix any issue in a timely manner. Please reach out to us, we want to make sure you are our customer and would like a chance to solve this because we don't know who you are with just your user name (Pappu) on Google.
My family and I have used Citi Termite Control for many years. They are professional, easy to schedule and reliable. Their methods are safe and work every time I've had a pest problem. I am always a happy customer. Thank you Citi Termite. Matt and Shabana
Response from Citi Termite Control Inc
Shabana, thank you so very much for the continued support towards our Pest Control business.
I live in Jamaica queens and sometimes it's difficult to find a parking spot and there's a lot of trash. I started seeing roaches inside my car and I was like ohhh hell nah I came up with local company and it's been one day and I'm seeing results. Plus they're so honest with what they tell you. Thanks again
Response from Citi Termite Control Inc
Rocio, thank you for giving us the opportunity to solve the issue with roaches in your car. We are very happy to help.
I was very comfortable and confident that they would provide outstanding service. My experience was a pleasant one. Will definitely recommend their services. Very knowledgeable, friendly and prompt. Exceptional service.
Response from Citi Termite Control Inc
It was very nice meeting you and thank you very much for putting your Pest Control needs in our hands. We appreciate you shopping local.
Response from Citi Termite Control Inc
Thank you for your rating.
Response from Citi Termite Control Inc
Thank you for rating us.
They were super nice and made the whole extermination thing way less stressful. Quick, Clean, and everything was explained in simple terms. Loved the service.
Response from Citi Termite Control Inc
Thank you very much for choosing us for your Pest Control needs.
I recently had a termite issue, and as someone who can’t stand pests and had no idea where to start, Tony was an absolute relief to work with. From the moment I reached out, he responded the very same day, quickly assessing the situation and implementing an effective solution that not only resolved the problem immediately but also saved me money. Tony’s professionalism and expertise truly stands out. He clearly explained each step of the process, shared valuable tips for prevention, and tailored his approach to my specific situation. I also appreciate that he continues to follow up to make sure the treatment is working as expected. I highly recommend Tony for his outstanding service, professionalism, and commitment to his customers.
Response from Citi Termite Control Inc
Mrs. Ramjit, thank you very much for this detailed review of our Termite Control Service. We appreciate it immensely.
This was our second time using Citi Termite Control, and once again they did an excellent job. We had a mice problem, and after being away for about two weeks, we noticed some droppings. We called them, and they came the very next day! Tony and his dad were both professional and pleasant, they performed a thorough inspection and treatment on each floor and even shared helpful prevention tips. Their pricing is also very affordable, which makes their great service even better. We’re very satisfied and would highly recommend them anytime!
Response from Citi Termite Control Inc
We are so pleased that you and your family have entrusted us with all of your Pest Control needs. We pledge to always do our utmost in solving your pest problems in a timely manner.
I bought a 100-year old house that had prior termite damage. The bait traps were empty , damaged or just missing and hadn’t been serviced by the original installer (terminex) in years. My neighbor suggested I contact Tony at citi termite. He was responsive and quickly came to evaluate the situation and provide solutions. We plan to use his services for years to come.
Response from Citi Termite Control Inc
Hey Jamie, we thank you very much for choosing us to maintain your home against Termites and we appreciate your business.
👎😐😐
Response from Citi Termite Control Inc
Dear Aiden, Our current records does not show a name matching yours. We are very sorry to hear that your experience didn't meet your expectations. We’d like to learn more about what issues you’re experiencing so we can resolve them. Please contact us at 718 845 5294 so we can help. Citi Termite Control take all of our reviews seriously and will do our best to improve our services based on the points you will highlight. Thanks for your time. The CTC Team
Contact Information
Phone
+1718-845-5294Address
153-18 122nd Ave, Jamaica, NY 11434
Website
www.cititermitecontrol.comHours
Services
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