Provider profile

Fox Pest Control Long Island

4.7 stars from 2,991 customer reviews · 1320 Lincoln Ave # 13, Holbrook, NY 11741

  • 4.7 out of 5 stars
  • 2,991 customer reviews
  • Holbrook, New York
  • Open 7 days, Early hours, Evening hours
4.7
Rating
2,991
Reviews
Yes
Claimed
Yes
Website

About this provider in Holbrook

Fox Pest Control Long Island offers free inspections and same-day pest control and termite treatment services. Since 2012, we’ve helped over 150,000 families control rodents, mice, ants, bees, wasps, and much more. Need a bed bug exterminator or a reliable exterminator for general pests? We’ve got you covered. Fox…

Pests handledbees

Rating breakdown from customer reviews

4.7

2,991 reviews

5
2,713
4
100
3
20
2
18
1
140

Customer reviews for Fox Pest Control Long Island

AF

Anthony Fusaro

4mo ago

Osvaldo is a pro...100% satisfied with his service call. Thanks!!

Provider response

Hi Anthony, <br>We appreciate your feedback and are glad to hear that Danny provided such great service. <br>Sincerely, <br>Kacie E.<br>Customer Relations Team

CP

Cheryl Pedisich

4mo ago

Excellent job

Provider response

Hi Cheryl, <br>Thank you! We really appreciate you taking a moment to share feedback—means a lot to our team!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team

MM

Michele Mehalakes

4mo ago

Had a service call today to treat several areas where I had an ant problem. James did an excellent job explaining how he would treat the problem. He was very professional and a pleasure to deal with.

Provider response

Michele, communication is key to a successful service. We are happy that you were pleased with Kevin! Thank you for choosing Fox!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

AR

Antonio Ricciardi

4mo ago

Joe did a great job took care of all my issues

Provider response

Antonio, we are happy that your service with Joe went well! He goes the extra mile for his customers. Thank you for choosing Fox!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

MF

Michael Fink

4mo ago

Great support from Nigel. Annual carpenter bee control. none found - too cold still - see you in June ..

Provider response

Thanks for sharing, Michael! Sounds like Nigel had everything under control—even if the bees are taking a break for now. We’ll be ready for you in June!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team

GK

Gloria Khan

4mo ago

Very satisfied ! Technician was very communicative and thourough:)

Provider response

We’re so glad to hear that, Gloria! It’s great your technician was thorough and keep you well-informed throughout the visit.<br>Thanks for sharing!<br>Cortney G.<br>Customer Relations Team

FC

Frank Cruz

5mo ago

As is the norm for Fox, Joe was punctual, patient, and took the time to explain every detail of his visit and how to avoid infestations. I was much more at ease after Joe’s visit. Fox is hands down the best in the industry.

Provider response

Hi Frank,<br>We're so happy to hear Joe helps your home be a more peaceful place. This is our ultimate goal and one of the things that makes our job so rewarding. Thank you for sharing your experience and recommending us to others.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team

C

Charlie

5mo ago

Excellent professional, personal & friendly service with Michael Gomez.

Provider response

Hi Charlie, thank you for your positive review! We are glad you are pleased with our service. Please reach out if you have any questions.<br>Sincerely,<br>Fox Pest Control Long Island <br>Customer Relations Team

JB

Jim B

5mo ago

The technician Charlie Alvarenga was very professional and highly competent!

Provider response

Hello Jim,<br>Thank you so much for sharing your positive experience with Hailey! She is truly an asset to our team! Her dedication to providing her customers with excellent service is truly outstanding! Thanks for choosing Fox Pest Control!<br>Sincerely,<br>Emily S.<br>Customer Relations Team

TM

Thomas Moore

5mo ago

We’ve been using Fox Pest Control for about four or five years. Our technician, Carlos, is the best. He’s very professional, very knowledgeable, and very sweet. He is always consistent and would recommend him to take care of your home!

Provider response

Hi Thomas-<br>Wow, thank you for sticking with us for so many years! It’s wonderful to hear that Carlos continues to provide such knowledgeable, and caring service. We really appreciate your recommendation and feedback!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team

N

Neneny122

5mo ago

Second service and I’m truly feeling positive about my results. Will shows so much experience in his field and gave very helpful pointers. He answered all of my questions and explained in detailed why or why I shouldn’t do certain things like cover up certain areas while trying to get rid of the problem pest. He is truly helpful and amazing.

Provider response

Hello- We’re so happy Will shared his expertise with you and gave tips that really make a difference! We love hearing from you and appreciate the great feedback!<br>Thanks!<br>Cortney G.<br>Customer Relations Team

VG

Vicki Gazdick

5mo ago

Very knowledgeable and professional.

Provider response

Vicki, thank you for your positive review! We are happy that you have been impressed with our team!<br>Sincerely,<br>Rachel J.<br>Customer Relations Team

RE

Rose Ellen Fogelman

5mo ago

The service was very professional and the service tech spent a lot of time treating my problem. I recommend them very highly!!! Even when I set up the appointment they were so nice and worked so well with me!!!

Provider response

Hi Rose-<br>Thanks for the five-stars! We’re glad our team could provide professional, thorough service and make the appointment process smooth and friendly. Your recommendation means a lot to us!<br>Sincerely,<br>Cortney G<br>Customer Relations Team

SZ

Steve Zugajewicz

5mo ago

Had these guys come out today and I have ro say we are super happy with how professional they were from making an appointment to having them at our house i fully feel satisfied on wat they found and did for prevention and the gentleman Carlos who came was full of knowledge and super friendly I totally recommend them 100%

Provider response

Hi Steve-<br>Thanks so much for sharing your experience—we really appreciate it! We’re glad the whole process with Carlos felt smooth and that you felt confident in the service and prevention plan. Thanks also for the recommendation!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team

KH

Kristine Huchthausen

5mo ago

The technician was very knowledgeable and helpful. He inspected the interior and exterior of the house and installed the bait stations around the perimeter

Provider response

Hello Kristine, thanks for taking the time to leave us a review. The quality of our service is important to us, so we love that you had a 5-star experience! <br>Best Wishes, <br>Fox Pest Control Long Island <br>Customer Relations Team <br>

GB

Garrett Buckner

5mo ago

Tribert was excellent!

Provider response

Hi Garrett-<br>We’re so happy to hear Tribert provided excellent service—appreciate you sharing your experience!<br>Sincerely, <br>Cortney G.<br>Customer Relations Team

M

Mishy079

5mo ago

Great job, professional and checked everything needed.

Provider response

Hey Mishy-<br>Happy to hear your technician did a thorough job! Thanks for the five-star rating and feedback.<br>Sincerely,<br>Cortney G<br>Customer Relations Team

TS

Taylor Stevens

7mo ago

Disgusted with this fraudulent company. We were forced to sign a contract and promised services with guaranteed work, but when the technician showed up they told us the services we needed to eradicate the pests aren’t included after already paying $350 up front, they wanted another $1200 for treatment, and asked for another $250 to get out of contract. Go elsewhere.

Provider response

Hi Taylor,<br>We apologize for the miscommunication about your service. We have closed your account as requested and waived the early termination fee due to the misunderstanding. No further treatments or billing will occur. If you have any questions, please reach out.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team

CS

Chad Stevens

7mo ago

If I could give 0 stars I would. This company is a fraud. Technicians lied about services included and then came and said treatments were an additional $1200. Complete highway robbery they make you sign a contract and why you need done is not even included. Never use this company. I am disputing any charges this company has charged me.

Provider response

Hi Chad-<br>We’re so sorry to hear we did not meet your expectations and appreciate you sharing your feedback. We're grateful to have spoken with you personally to address your concerns, and we did review the original sales call and while CO₂ treatment was discussed as an option, it was not confirmed as an included service, which is why we were unable to provide it at no additional cost. We always strive to be transparent and respectful and apologize again this did not meet your expectations. We have closed your account per your request.<br>Sincerely, <br>Cortney G.<br>Customer Relations Team

KF

Kelly Friend

9mo ago

Pretty upset with Fox after years of service . We tried 5 times to cancel yard enjoyment and no one has done so but they billed us . We stopped every tech that came and called telling them we cancelled as well so we didn’t even actually get the service once we decided to cancel . Efforts to reach anyone by phone have not been successful and now 5th time October 30th 2025 and their phones not working ? Their voices are breaking up and can’t hear what they are saying . I texted , no response . So , once a loyal customer now very upset

Provider response

Hi Kelly, we’re so sorry to hear about the frustration you’ve experienced while trying to cancel your plan. That’s not the level of communication or service we ever want for our customers and we apologize. A team member will be reaching out to you directly to ensure your account is fully taken care of and that everything is resolved to your satisfaction. Thanks for the feedback.<br>Sincerely,<br>Cortney G.<br>Customer Relations Team

LS

Lloyd Sussman

10mo ago

Everything from start until cancellation was shady. I was pressured by a door to door salesman to get this package that would “cover everything”. When I really needed them, I called about a bee problem. They arranged a service for the bees that initially were outside my home and have now have made it inside. Cancelled due to weather. Then when I called them back to reschedule they sent me someone that day. He calls on his way and said he was told it was for fleas or something very incorrect. He examined the issue and sprayed “something” in my house. The issue got substantially worse in the last few days. I called back for further treatment (that the tech promised me) and the company claimed I was not covered for the service and after a 30 minute call, i was told “I’m not sure why they sprayed but you are not covered”. I asked for my money back as I was sold coverage verbally that I did not receive. I now had to call in a real professional company to protect my family from this bee issue that happened quickly. I wouldn’t use them myself…you were warned

Provider response

Hi Lloyd-<br>Thank you for sharing your experience. We’re genuinely sorry to hear that you felt the services fell short of your expectations. We also apologize for any confusion regarding what was included. We appreciate the opportunity we had to speak with you directly and explain the service details, and per your request we have cancelled your account. <br>Sincerely,<br>Cortney G<br>Customer Relations Team

WG

Wayne Garel

10mo ago

Fox came with 3 seperate techs, one who came during to bring more chemicals & fully dressed in a hazmat suit & respirator using a leaf blower with a chemical dispenser attached sprayed chemicals everywhere, the ground, air, trees, fences, etc. Of course the chemicals & smells traveled into neighbors yards, windows, cars, everywhere. Not knowing or expecting we had pets outside & all windows open. Cats inside ran to bathroom & under beds. I called FOX wanting to know what chemicals were used now I'm breathing & is covering animals food, dishes, toothbrush,etc. After a long hold she came back to tell me they can't tell me anything about the chemicals they blankets my house & yard with due to "confidentiality" & I could ask my neighbors at 6 when they got home 8 hrs from now. First FOX workers could have told us to bring animals in & close windows, that would've been the RESPONSIBLE thing to do. Second telling me they were spraying a specific chemical says little of my neighbors "problem" especially if spraying indescrimenitly into the air & surrounding areas. I'm sure they broke many codes in applying these chemicals the way they did. This isn't over & FOX is very good at pushing & selling but not in follow up & responsibility when things go wrong.

Provider response

Hi Wayne-<br>Thank you for taking the time to share your concerns. From what you’ve described, it sounds like you may be a neighbor of one of our customers as we could not find you in our system. While you weren’t the one receiving service, we absolutely understand your frustration and concern—safety, and responsible application practices are priorities for us, and we’re so sorry if anything about this visit caused stress or discomfort. We’d be happy to speak with you again so, please don’t hesitate to give us a call at (631) 458-5003. <br>Sincerely,<br>Cortney G<br>Customer Relations Team

GV

Gabby vsquz

11mo ago

Have a mice issues, after paying my monthly bills for about 6 months. Calling them multiple times to complain I see NO RESULTS! Had multiple managers calling explaining how things works. The techs would just show up, I told them I have a dog thats loose in the yard sometimes. Still no call when they showed up. Sales does call to offer other services so they have my correct number. Finally cancelled! Still have mice!! No results, if you want results don’t call this company. Save your money.

Provider response

Hi Gabby-<br>We’re really sorry to hear about your experience — dealing with a persistent mice issue is frustrating enough, and it sounds like we didn’t meet your expectations on top of that. We’d really like the chance to talk with you directly and make this right, but we weren’t able to locate your account with the information provided. When you have a moment, please give us a call at (631) 458-5003. Thanks for the feedback.<br>Sincerely,<br>Cortney G<br>Customer Relations Team

AL

Andrea Li

1y ago

If I could, I will give them 0 star. I have been in contract with them for more than 15 months and paid $1000+ for carpenter bee issue. However, the issue is never ever resolved. In the end, I had to spend thousands of dollars to replace the entire siding. Do NOT trust any word they say or even the contract you signed, because they will NOT refund you if they can’t solve the issue as they promised. BTW, their technicians only came once every quarter and spay some chemicals in your home which won’t take you more than 10 minutes to do.

Provider response

Hi Andrea-<br>We’re sorry your experience did not meet expectations. As discussed, your refund request has been processed and will be sent out today (8/22). If you have any additional concerns, please feel free to reach out. We appreciate the feedback.<br>Sincerely,<br>Cortney G<br>Customer Relations Team

TH

tai hung

1y ago

Been with Fox for 5 years. Lately service has been spotty. Tech is not willing to do the work to spray inside the house. Lots of missed appointments. Very disappointed and looking for new company to take care of the house

Provider response

Hi Tai,<br>We're sorry to hear there have recently been these issues with your service. We are eager to correct this and better meet your expectations. Our system isn't showing an account matching your Google name, so we're unable to contact you more directly. Please call our office at your earliest convenience, and we will begin to make things right with you.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team

FL

Fang Lu

1y ago

I’m not someone who usually leaves long reviews, but I feel compelled to share my recent experience with Fox Pest Control. Pest issues are common in Long Island during the spring and summer, and there are many companies claiming to offer reliable solutions. I’m curious—has anyone else had a similar experience? We’ve been paying for Fox’s premium home protection service for over two years. While we didn't have major issues in the past, they routinely came for quarterly treatments. At the time of signing up, we were promised same-day service, a pest-free guarantee, and unlimited visits until issues were resolved. Wasp removal was explicitly included. However, when we recently faced a serious wasp infestation, the service quality dropped dramatically. Starting around June 6, we began hearing noises—like something gnawing or drilling—coming from the ceiling above our bedroom window next to the head of our bed. It was disturbing enough to affect our sleep. We called fox pest control on June 6, and two technicians came to inspect on June 10. They said it wasn’t termites, but still tried to upsell us an expensive termite package unrelated to the actual problem. We declined. Soon after, we noticed wasps flying into the eave outside our bedroom window. We suspected they were building a nest in the ceiling space. On June 13, another technician came. I explained everything and asked whether he could access the attic or use a ladder to reach the eave. He refused, saying he only removed visible nests (like those hanging from trees) and could only spray some insecticidal dust from the ground. The treatment did nothing. The noise got worse, and the wasps became more active—buzzing and chewing day and night. We still couldn’t sleep. We called again, and on June 19, another technician came. He was polite and more informative, but used the same ineffective method—just spraying dust. There was no follow-up, no escalation of treatment despite no improvement. Then things worsened: we found a dead wasp inside the house near the window, and stains began to appear on the ceiling, suggesting internal damage. I could literally see wasps flying into the eaves from my bedroom window. The buzzing grew louder, spreading from one part of the ceiling to the entire room. Even my baby daughter hears it now. Can you imagine trying to sleep with that kind of noise above your head? Out of desperation, I called again on June 21. I asked for a real professional who could assess and treat the situation more seriously. But so much for “same-day service”—the earliest appointment they could offer was June 24. They claimed this time they’d send a technician along with a service manager. I sincerely hope they finally fix the issue, but after almost two weeks of ineffective treatments, I’ve lost confidence. If you’re wondering how big a wasp nest can grow in two weeks, you probably already know the answer. The buzzing is now constant, and I’m physically and mentally exhausted. I’ve resorted to sleeping with earplugs. This is not the kind of support I expected after being a loyal customer for over two years. What bothers me most is the lack of urgency and professionalism, despite their advertising promises. A reliable company should stand behind its guarantees and support its customers—especially when real problems arise. I’m still holding on to hope for June 24, but if there’s no resolution, I’ll be forced to look elsewhere for pest control. I’ve attached a photo showing the wasps entering.

Provider response

Hi Fang Lu,<br>We appreciate your feedback and share your concern that this wasp issue is not resolved yet. We will be out tomorrow to evaluate the situation and perform a more aggressive treatment. Our Branch Manager has been made aware of your situation and will stay in communication with those treating your home. We are eager to eradicate the wasps and restore your peace of mind. After tomorrow's treatment, please continue to update us on any activity you see.<br>Sincerely,<br>Michelle B.<br>Customer Relations Team

B

BREZ

3y ago

This afternoon, a very obnoxious sales solicitor from this company rang my doorbell and then proceeded to bang on my front door repeatedly. (Waking me up)This is despite the NO SOLICITING sign clearly posted on our property. I work midnights and need to sleep, which is why the sign is posted . It is also against the Town of Oyster Bay ordinace to 1- solicit without a permit and 2- solicit a residence with a NO Soliciting sign posted. Upon answering my door and asking what he wanted, I proceeded to ask him why he chose to ignore my clearly posted sign and disturb me . He then laughed and proceeded to verbally threaten and berate me. Nice employee. Note: The subject is a male white , red hair approx 6 feet tall , 250 lbs wearing a blue Fox exterminating shirt and dark trousers.

Provider response

Hi BREZ, <br>I am sincerely sorry about your experience with our sales representative. We appreciate the details of your review. I apologize they did not adhere to your no soliciting sign. Our sales manager has been notified of the situation and will address this with their team. <br>Sincerely, <br>Kacie E.<br>Customer Relations Team

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