Eastern Termite and Pest

Great group of technicians, there when scheduled. Explain everything in detail, reasonably priced. I recommend them.

Fast, reliable and affordable service. Customer service is hands down the best I’ve ever had. Grateful for their service.

I presently live out of state in Arizona for the past 5 years. I’m also a Native New Yorker from birth. My mother in-law who called us from her home in Brooklyn at 2AM (our time) and was screaming and crying that she saw a mouse in her house and couldn’t go back to sleep. I reached out to a friend the following morning and he recommended Alternative Pest Control, DBA Eastern Termite & Pest. I cannot express my gratitude enough for the level of courtesy and professionalism that the entire staff and most notably, Ernie the owner/ extended to my mother in-law. He came out that day, immediately put her mind at ease and remedied the rodent problem one, two, actually all three of them that very same day! Simply put… Ernie & his staff is the Best! Don’t waste any of your time looking anywhere else! Thank you again Ernie & Staff! God Bless!!

The best and most professional service I ever had.. thank you !

Fantastic termite inspection!!! Scott provided an extremely thorough (and HIGHLY ENTERTAINING!!!) inspection and advice. Will definitely continue using this excellent company!!!

Been a maintenance customer for a few years. Field techs have always been great. Office Manager (or whoever answers the phone), not so much. Asked for a tech to come out for a bat in my attic. They do not do service calls for winged pests. Understood. Asked if they have someone they recommend. They do not, to which I said I was surprised. She said "how would we know?". Terrible response (not the first time). Cancelled my maintenance contract with them. Called Cowley's, such a better overall experience. Highly recommend them. To the owner of Eastern, find someone else to answer your phones. It's not just me, read the rest of your Google reviews.

Office staff unprofessional and misleading as to tech arrival time. He was 90mins late.