Pest Busters USA
VerifiedPassaic Ave, Passaic, NJ 07055
Open 5 days/week
Rating Breakdown
4.6
★★★★★9 reviews
Customer Reviews (9)
Very Unprofessional.... 1. No email confirmation was ever sent for services. (representative said they would send it after booking)..... 2. No call was ever given on the day of service, so we weren't updated on an ETA.... 3. I called 2x for update, and no one answered at the office. 4. Never showed up.. our service was scheduled for morning time, afternoon time came around and still no call or update... had no choice but to call another company
Response from Pest Busters USA
We are very sorry to hear about your recent experience and deeply regret the miscommunication and lack of follow-through you encountered. With over 20 years in the pest control industry and thousands of satisfied customers, this is absolutely not the level of service we strive to provide, nor is it typical of how we operate. Clear communication and reliability are at the heart of what we do, and we are disappointed that we did not meet those standards in your case.<br><br>We sincerely apologize for any frustration this caused and are taking this feedback seriously to ensure it doesn’t happen again. Thank you for bringing this to our attention.
Excellent experience with Pest Busters. Carlos the exterminator was very knowledgeable, thorough, and so nice. I was able to schedule him for the next morning after I called initially. A few days after he came, I requested a follow up visit, received an immediate response, and Carlos came within an hour of me reaching out. He answered all my questions, and helped put me at ease with our mice infestation. I found Pest Busters to be reasonably priced, and they offer comprehensive packages of different services they can provide. Highly recommend, you will not be disappointed.
Great Pest Control Company Gets to the root of the problem Excellent customer service
Pest Busters is the ideal place to contact when in need of any pest control services. Incredible customer service and always a quick reponse . You can expect a great and smooth experience from the minute your call is answered until the job is done! Highly recommended by many satisfied customers just like me!
Pest Busters USA are a highly recommended, honest and trustworthy Service! Whenever I call, I get an immediate response, and someone is sent promptly to address the problem. They are very informative and helpful. Carlos my exterminator is fantastic. He confidently knows his stuff. They stand behind their work too; if anything is spotted after the treatment, they return immediately for additional treatment and ensure that problem is permanently resolved. Thanks Carlos for the awesome service.
We HIGHLY recommend Pestbusters! We have used other exterminators, but they simply spray around house and leave. Pestbusters spends the time to figure the root of the problem! They are on my wife’s speed dial for any bug issue — big or small. (Special shout out to Carlos!)
I have been using pestbusters for years both personally and professionally the best most effective treatment ever.
We were extremely satisfied with the job they did. Pest Busters USA is very professional and very very pleasant to work with. Thank you for the amazing job you did! I highly recommend them.
Pest busters has stellar business ethics and process! They did everything to make sure we were satisfied! Highly recommend these folks!
Contact Information
Phone
+1973-471-4138Address
Passaic Ave, Passaic, NJ 07055
Website
pestbustersusa.comHours