Lawn Doctor of Southern New Jersey

Lawn Doctor has serviced my lawn for several years. My lawn always looks great and I feel I have one of the best looking lawns (if not the best) in my neighborhood. My next door neighbor frequently asks how I do it and I say I stay out of the way! The operators do a wonderful job!

Great customer service. Knowledgeable and friendly lawn techs. Brought my lawn back to life after previously company destroyed it. Thank you

I have been a very satisfied customer for 4 years and would recommend.

Lawn doctor put fertilizer on my lawn even when I was in the hospital for several months . I can’t thank them enough

Lawn Doctor is very responsive to the homeowner. They follow up with all the concerns the homeowner may have. Recommend this service. Service tech JD does an outstanding job.

Our household has been serviced by Lawn Doctor for over 10 years now. They are professional and they arrive at our home to complete any and all the services that we have signed up for and we do not have to call for a visit. They come, get the job done, leave a explanation of what was done each time. Also, that is backed up by an email of services performed as well. We have year round services except for the winter months. When it is time to start up again in the spring, they are there applying what is needed to begin our season all over again. What is liked, we do not need to be home. They are very dependable, reliable, knowledgeable and professional.

Great Lawn service!! Have been a customer for over 25 years and the lawn always looks great. Reasonably priced and they stand behind there service!! All technicians are very professional and pleasant to deal with. Great family business!!

Fantastic operation! Great customer service! Highly recommended!

Tim and all other employees explained all services and showed up on the days scheduled. Good communication with office personal.

I am beyond upset about my lawn. For those customers that got talked into a reseeding like us BEWARE!! I have used Lawn Doctor for seven years. Have been pleased and have recommended half a dozen neighbors BUT since Harold has taken over my lawn is a disgrace I believe he must be using low grade grass seed. I have nothing but weeds It went from a golf course to nothing but dead brown weed infested grass!!! I have called numerous times but nothing I finally wrote an email about the weeds n he had the audacity to send a tech to spray the weeds AND charge me 108.00 Listen a beautiful lawn is not a necessity but it is pride of ownership!!! To pay over 1500.00 this year for Lawn Doctor service is a disgrace Take a look at my video For those of you complaining no wonder Harold can’t keep up with them Go bye. Ps. I was unable to post my video but look at Lisa Bailey photos below. Exactly the same Sad. Sad. Sad

This specific Lawn Doctor is horrible! I was a first time customer and paid for 4 months of lawn treatments. I only got serviced after I called and complained. I never heard from them again. I called on 8/1 to say please cancel my services and send me my refund check. (How can a company only refund you via check but allows you to pay via credit card? Seems a little SHADY!) I followed up again on 8/25 and the check is still being processed allegedly. If you interact with "Harold Jr. Lawn Doctor Customer Service Specialist" just don't and call a different company.

My grass just don't look right, and they want me to spend more money with them to fix the problem. You can see where they just rode over my grass and left a brown Trail/tracks on my grass. I paid for bug spray and the guy didn't do my whole lawn. I wouldn't recommend, I had to cancel. Honestly my grass doesn't look good. And the bug spray didn't work bc their tech didn't do my whole lawn, I was at home And he was gone in 2 min! Stay away form this company! Its under new ownership

I would NOT recommend using this Lawn Dr. location for a variety of reasons. I had no issues with this location until they recently changed managers. This new manager, Harold, who is mentioned in other reviews, needs some serious people skills training. He was extremely rude and condescending to both me and my wife when we were trying to get our issue resolved. Two years in a row now our grass just dies in patches come July. Previously, they told us it was because the grass was cut too short and we did not water enough. We took ownership of that and made sure this Spring/beginning of Summer that the grass was kept to recommended height and water per their recommendation. Like clockwork, come July the grass starts to die, and we contacted Harold to complete an assessment. First, we were told it was heat stress, then we were told it was because of insects, then it was the soil is too compacted, and then Harold had the nerve to tell us it was because we didn’t water. All he did was try to upsell aeration and reseeding instead of trying to resolve the problem. The previous management worked with us to try and resolve the problem. Not Harold, all he wanted to do was upsell and blame us for not watering enough, which in fact multiple techs of his said that shouldn’t be an issue with all the rain we have had this Summer. Of course, contacting Corporate Lawn Dr. is no help because these are all locally owned and operated franchises. Avoid using this location if you can.

We have been using Lawn Doctor for several years and our lawn is beautiful. But the best part of their service is Bernard, our tech. He is simply terrific and so personable. He is like family and when he services our lawn I must go out and talk with him because he is the best part of our day.

Response- If you were unaware of a customer’s position on cancelling your service, why would you perform a service without prepayment? You have required prepayment for years. You were very aware of my cancelling, as the male who I spoke to was extremely rude and hung up on me. As stated in a review below, I also received collection letter. Clearly, whatever business practice you have in place isn’t working. So please, your response is a generic response that companies give who are trying to appease the public. You are disregarding people when they cancel, sending services to their house, and then trying to collect payment. Please, do right by your customers and take note to what your customers have complained about and do better. Finally, Better Business Bureau also has negative reviews against your company. STOP SCAMMING PEOPLE. If I could give 0 stars I would. DO NOT DEAL WITH THIS COMPANY. Totally trying to scam us. They serviced our lawn after I canceled with them three weeks before they came out and applied the first fertilization application. The woman I spoke to on the phone, stated she had record of my phone call. A gentleman then got on the phone and started yelling at me, telling me I’m still responsible for the treatment, even though I canceled! Very unprofessional, please take responsibility for your incompetence. Now, they are demanding payment for their mistake. After reading other reviews, apparently this is a common practice with this particular branch. Do yourself a favor don’t deal with this branch. Response- to your comment. I will not be calling your company back. Your customer service skills are horrible. You need to have a conversation with the gentleman, who I spoke to about his professionalism/customer service skills, which he lacks. Furthermore, there is nothing to address, service was canceled three weeks prior to the application. Again, the woman on the phone had record of the conversation. You need to address your company’s lack of communication from within. Thank you

Lawn doctor in Mullica Hill NJ. Had super seeding done last year, NO communication they were coming and they came days before I left the country for two plus weeks so there was no one to water the grass. We also had started the long period of no rain. The grass didnt grow even after it being watered when I came home. I stated this when I paid the bill in December and was told it would be looked at/taken care of in the spring. It's now July and I just spoke with Harold who was going to give me a discounted rate on super seeding again. I paid for it once, my yard looks the same it did last year before the seeding. I was told that his guys did the work and the labor so he couldn't give me the service again for free. They dont stand by their guarantee and Harold was very condescending. Even told me his last name is Smith. I'll never use lawn doctor again.

1 minute ago I can not give them one star!!!! Harold the manager was a habitual liar !!!!!! Indicated one thing on paper and then told me something completely different. Mike the manager doesn't work at the location in Mullica Hill anymore however he was trying to help me out without trying to charge me anymore money. Megan was trying to work with me because I explained to her that whatever they were doing was not working and I made them aware of it. Megan began to lie to me also telling me they would fix the issue and then she says at another time that I had to pay for another service contract and she never said anything about getting another service contract she simply stated she would have the issue fixed for free !!!!!!! I was guaranteed that the service would work and it didn't, I asked about getting my money back I was told to give them another try with additional services I told them I didn't want to do that I wanted my money back and I was told because I didn't do as they suggested regarding additional services it was not their fault that it did not work. I don't care about the other reviews I care about the fact that I did not get what I paid for.

We used this service for years and we were satisfied with it ….. We found another service that was half the price. We cancelled the services at the end of the season and this year they showed up and treated our lawn…. we told them to stop as we cancelled. A few months later we get a collections notice for an unpaid bill from them charging us for services.

I called to get a quote for new service and they have NOT left me alone!! We had some family things come up and I didn’t get a chance to get back to them and they will NOT stop calling, texting, and emailing me!!!! It is absolutely ridiculous!! I will definitely not be using their services now! I’ve called multiple times and asked to be removed from their call list, and I have even gotten pretty nasty just so they will stop!

Scammer beware scammer beware if you want to waste your money by killing weeds higher than they'll sell you seeding that's not guaranteed to work then after they're done seeding they'll try to sell you the right seeding for $250 I hired them to fill in patches instead they made more patches don't want to fix it they just want to charge me more money to fix it I already gave him over $400 no improvement to the yard unprofessional company all I wanted was the patches filled in it's such a small area