Western Pest Services - Pest Control, Maple Shade, NJ

Nick and Theresa were professional and knowledgeable about our insect issues. The work was completed as described by Eric. Western is a great company to deal with.

We were so pleased with our technicians today, Nick and Theresa..very pleasant and professional and efficient. We had a termite and bug treatment and so glad we picked Western Pest Services in Maple Shade.

Nick did a fabulous job of both taking care of some critters that were constantly entering my home as well as explaining my situation. He worked very hard to find additional access points to be sure to stop the problem. His quarterly reviews are also very thorough. Nick is the best representative of any exterminator company we’ve had in a long time.

My technicians name is Nick. He has got to be the best expert around when dealing with mice and any other kind of insects, He is Very impressive all he does when he is here to take care of the situation and ease my mind. He explains everything he is doing and he is just a happy person and so knowledgeable and I will continue my services as long as he is my technician. Thank you, Nick for a job well done!!!!!

Always get great service

Your representative has been doing my house for 6 years. He knows my property inside & out. I appreciate how efficient he is. He's a keeper, Western :-)

Great reputation and have been around a long time. Small business feel backed by a big company for support.

Darryl is awesome! Very friendly, knowledgeable and professional. So happy I chose Western for all my pest needs! 🤗

Nick provided service and was friendly professional and thorough. In addition to our wasp and bug service we had some mice this year and he handled it.

Good experience via Ring.

Highly efficient technician with good knowledge of targeting issues.

What a terrific representative for your company. Theresa is fully aware and capable of performing a great job. Western is lucky to have such a knowledgeable employee!

Awesome job and great tech She was very thorough and kind Ty!!

Nick was fantastic, going above and beyond to not only answer my questions but created value in his visit which will keep me as a future, recurring client.

Technician Nick Bucci did a thorough inspection around my entire house as well as crawl space for mice. He pinpointed the exact areas they were entering and sealed the holes. He also sprayed for ants outside. I found Nick to be very informative and knowledgeable about his craft. I would highly recommend him!

Western Pest Control service technicians are always very professional and always on time. Highly recommend their service

Initial treatment for roach issue in office went well. The technician was very professional and organized and answered any questions that I had.

Nick was great. Extremely knowledgeable and exceeded my expectations for his thoroughness. Professionally handled the entire process, and wanted to make sure I updated him on the progress prior to the next treatment when the rain subsides. Would recommend Western Pest Services and specifically Nick to anyone. Thanks again Nick.

Nick is incredible, and great with customer service too.

Your courteous, knowlegeable representative, Mr. Bucci, went to great effort to eliminate the large amount of wasps. Good riddance. My wife and I had both gotten multiple, very painful stings.

Technician was supposed to call before coming to my house and he did not. I wanted him to come inside to look at our ant problem and I had to make sure someone was home. I don’t know what time he came but as far as I know he didn’t even knock or attempt to see if anyone was home. He did an outdoor ant treatment but that didn’t address the issue and the ants were worse this morning. Very unhappy

The technician left some hazardous granular chemical in my driveway. Do not mix poisons in my driveway, use the street!

The girls that answer the phone are extremely rude every single time I call. I would never give this company my business because of this. I advised my landlord to end his account with them. If you’re going to have people answering calls and helping the public, you should make sure they aren’t ignorant rude miserable people. Very disappointing

One of their employees came out and used an outdoor sprayer to spray poison in my bedroom and kitchen. He got poison all over everything, dripping down the walls, from the ceiling vents, on my carpet, blinds, kitchen cabinets and counters...you name it. When my apartment complex manager contacted Western Pest they offered to send someone out with a damp rag to clean it up. Edit: Western Pest still has not been out to actually do the job they were contracted for. They were scheduled to come out last week, then were a no-call no-show. It took my apartment's manager to call them for them to tell me they were rescheduling once again. I took an entire day off to be home for them, and they decided to let me sit there and waste my time for no reason. 5 weeks after Western Pest was originally contacted, my apartment is still infested. Notice how the owner will reply to everything except a review with photographic proof that they're inept? Wonder how much they paid for their positive reviews? Edit: 7 months going and still have an infestation of bugs. The manager at this location is an absolute joke. My complex is forcing me to use Western Pest, but if I could use any other service, I would. Another edit: the response from Western Pest is incredibly stupid and possibly illegal. Greg told me that they only provide commercial services to my apartment, despite it being a residential unit. So services they would normally provide, they don't, and my infestation gets worse by the day. This office is terrible and everyone in it deserves to be unemployed.

Excellent inspection professional concise informative

Had an exterminator come to my house to get a mouse, he was in and out quickly and left traps where my dog and daughter got them moments after they left. So I called and complained was told someone would come get the traps and I would not be charged. A month or so later I received a bill called and told them what had happened, was told they would talk to someone about it, didn't get any phone calls and now the bill is with collections.

My boss has been a customer for many, many years. We had to call for service this morning, and were told that somebody would be at the house between 3-5. It is now 630 and neither the technician nor the company have called. Extraordinarily horrible customer service. Will be seeking a new provider immediately.

5 months and 15 visits later we still have squirrels in our attic, looking past their inability to solve our pest problems my biggest issue with this company was their customer service. My wife and I both took time off work to make sure we were home for them to inspect/set traps, and on multiple occasions they were a no show. When we called to query, the receptionist acted like it was no big deal and just tried to schedule a new time. They always sent a different pest guy, so each visit was the same round of questions with minimal inspection and no results. In the end their only real solution was to put up a trap. They never made a real effort to solve the problem until our landlord wrote them a poor review 4 months after their first visit. Their manager got involved and had the service supervisor come out (who had been out before) he then did an actual inspection and found where the squirrels were getting in. They put up a one-way door and told us to fix the spot in a few weeks. They made it clear to us that we were no longer their top priority since they had been out to our house so many times, it was basically wasting their time and money. Since the one-way door was installed 3 weeks ago we have not heard from the company (we assumed they'd check in to make sure our problem was solved). If I could give less than 1 star I would. I understand if they are unable to catch a squirrel, but I'm not ok with their lack of respect for the customer. Never once did they apologize for the no-shows, also they never offered a refund for being unable to catch the squirrels.