Provider profile

Dial Environmental

4.9 stars from 271 customer reviews · 13 Eagle Rock Ave, East Hanover, NJ 07936

  • 4.9 out of 5 stars
  • 271 customer reviews
  • East Hanover, New Jersey
  • Open 5 days/week
4.9
Rating
271
Reviews
Yes
Claimed
Yes
Website

About this provider in East Hanover

Dial Environmental is a full service environmental home service provider based in Essex and Morris County specializing in Pest Control, Lawn Care, Mold Removal & much more. Located in East Hanover, Dial can provide fast, effective pest control services so that residents within Essex County, Morris County, Somerset…

Pests handledbed bugsyellow jacketsmice
Praised forknowledgeable
Methodsexterior spraying
Safetyand don’t cause harm to pets

Rating breakdown from customer reviews

4.9

271 reviews

5
250
4
15
3
1
2
0
1
5

Customer reviews for Dial Environmental

AB

Ashley Burgos-Marroquin

5mo ago

I had such a great experience working with Dial Environmental. From the very beginning, they were incredibly easy to communicate with and made the entire process stress-free. I had a rodent issue at one of my rental properties that felt overwhelming, but they handled it quickly and professionally—actually resolving the problem faster than I expected. What really stood out to me was how well they communicated throughout the entire process. They kept me informed every step of the way and took the time to explain what was happening, what they were doing to fix it, and how to prevent the issue in the future. I learned so much from them, which I truly appreciated. They were knowledgeable, responsive, and genuinely helpful in resolving what felt like a huge problem. It’s such a relief to know I have a reliable pest control company I can trust. I would absolutely recommend them to anyone dealing with a pest issue, especially property owners or landlords who need fast and dependable service.

Provider response

Thank you, Ashley! It’s great to know everything went smoothly. If anything comes up, we’re happy to assist.

TF

The Flynns

6mo ago

Very thorough, polite and explained the findings. Very satisfied with our plan with Dial Pest.

Provider response

Thanks for the great feedback, The! We’ll continue to provide service you can rely on.

CK

Cynthia Knapp Dlugosz

8mo ago

Are you suddenly dealing with the nightmare of a bed bug infestation? Well stop looking -- you've found your people. I was faced with the "perfect storm" of a widespread infestation in a relatives' house with severe clutter. I live out of state, making the situation even worse. Dial Environmental responded quickly and was absolutely the most knowledgeable of all the companies I contacted. I also got a rave review from a friend who lives in NJ and had used them for a different problem. They were reliable and affordable (notably, made sure I wasn't paying for things I didn't need) but also creative and tenacious in ensuring the infestation was eradicated (and let me tell you, it took some doing). I really don't know how I would have made it through those awful months without them. Steve Adams (my main contact, a man of unimpeachable integrity) hooked me up with other needed services (for example, a moving company that would empty the infested contents and take everything to be fumigated) and essentially coordinated everything in my absence. Did you ever wish you could give a company like, 1,000 stars? I would if I could. Seriously, just stop looking and call them. Great people, great service.

Provider response

Thanks so much for the great review, Cynthia! We’re glad you had a positive experience with us.

SP

Samantha Pollack

10mo ago

Dial was excellent from start to finish. I initially spoke with Steve and he answered all my questions and was very knowledgeable and helpful. He was very responsive and had a third party dog inspector at my house the same day to inspect for bed bugs. We then moved forward with 3 treatments over 3 weeks; Steve and Joe were very helpful, great communication, answered all my questions and were reassuring. Joe was even able to come do another visual inspection after the treatments. We have had no issues since the last treatment. Highly recommend.

Provider response

We’re honored by your recommendation, Samantha. Thanks for taking the time to share.

LL

Laurence Looker

10mo ago

After trying unsuccessfully to get the pesky yellow jackets, living under my siding and getting stung multiple times My wife called dial they came out and finish the job in two visits. Thank you Dial environmental.

Provider response

So glad it went well, Laurence. Thank you for the review!

FD

Frank Dolese

11mo ago

Quick, efficient and effective. Keep up the good work.

Provider response

Your review motivates us to keep doing our best, Frank. Thank you!

LS

Leo Stringer

11mo ago

Always great service professional technicians that explain what they are doing and non-intrusive. Office is always reachable and flexible in scheduling.

Provider response

Leo, thanks for the kind words. We’re glad we could help.

BK

Bill Kolbenschlag

1y ago

Unfortunately very disappointed. We have been customers/members for 5years. We elected to do the yearly contract because they are good with exterior spraying and handling bugs. However part of the reason we did the contract was so we had someone reliable in case of emergencies. I called a month ago upon first seeing mice in the house. A tech came out, said it was just one mouse and no problem, set some traps and left. 2 weeks later…multiple mice sightings still in the house. Called them back and they sent techs again. Once again they placed traps and said it “takes time” and to be patient. It’s now a month since we first saw them and we can’t sit in the living room without a mouse crawling past us. I had to call another place now and use an additional $300-$500 to try to get this under control. After already laying out several hundred to dial for nothing. The new place said if we caught this a month ago there wouldn’t have been an infestation. Well, we did, but Dial couldn’t do their job. Update: Instead of trying to make things right they went ahead and canceled our contract. Thankfully I’m no longer locked in. But after 5 years of paying them for simple spraying a month of them failing to catch a mouse and it leading to an infestation the answer was for them to just have me move on. Avoid.

Provider response

Thank you for your feedback, Bill. We take this seriously and want to do better. Please reach out to us directly.

KM

Kelvin Medina

1y ago

Had a bee hive in our bin. Dial Environmental came same day and provided their services. Very knowledgeable, explained the situation and what they would do. No bees since. Fast and excellent service provided.

Provider response

We appreciate you taking the time to leave a review, Kelvin! It's always rewarding to hear from customers who have been satisfied with their service.

JM

Joseph McGovern

1y ago

Joe was great. Very knowledgeable, friendly and explained everything well.

Provider response

Joseph, we’re honored by your positive feedback. Please keep us in mind for any future needs—we’re always here to help.

MW

marsha watson

1y ago

I searched online reviews before selecting this company for a problem with carpenter bees. They replied promptly, came out quickly, explained what they were going to do, and we have not seen a single carpenter bee since! All good! No complaints and the price was probably about average. The biggest pro was that they were very responsive and they got results.

Provider response

We’re honored by your recommendation, marsha. Thanks for taking the time to share.

MC

Michelle Conway

1y ago

I had a great experience with Dial Environmental. Last summer, the dependable and diligent man who has been cutting my parents lawn for years, accidentally put too much fertilizer on the lawn and burnt it to smithereens. Sean from Dial Environmental was referred to us from a neighbor and we are so happy. The lawn looks fantastic and we will continue to use Dial Environmental to make sure it stays that way. I recommend using Dial Environmental for your lawn care needs.

Provider response

We’re grateful for customers like you, Michelle. Thanks for the review!

JD

Jan Dulman

1y ago

Great results and super friendly team

Provider response

We’re so glad to hear this, Jan. Thank you for the review and for trusting our team with your home.

DG

Dave's Garage Cleaning & More

1y ago

Great company - Great service ! Hands down highly recommended! 5 🌟

Provider response

Your kind words made our day, Dave's. We value your business and are here to help with future needs or questions.

RC

Richard Clapham

1y ago

The team at Dial is very responsive and knowledgeable. They have successfully treated our shrubs for white flies for two years now. We are especially pleased that the technicians explain all the details of the products that are applied. It is also great that most of the products are natural (like mineral oil) and don’t cause harm to pets.

Provider response

We’re honored by your recommendation, Richard. Thanks for taking the time to share.

JA

Jackie Azzinnari

1y ago

I have been using Dial for several years to maintain our new plantings . Sean and his team are very knowledgeable and always quickly come evaluate and remedy any issues . I Highly recommend their services

Provider response

We truly appreciate your kind words, Jackie. Thanks for taking the time to leave a review!

TB

Trevor Bell

1y ago

This is my third time using Dial, and they are fantastic. Highly recommended! Joe was extremely knowledgeable and explained things in an easy-to-digest manner. Thank you, Joe!

Provider response

Thank you for being a loyal customer, we are thrilled to hear about your positive experience with Joe! We strive to provide excellent service and appreciate your recommendation. Look forward to serving you again in the future!

YG

Yvette Gordon

1y ago

I'd had a yellow jacket nest under the siding of my house for a coupleof months that was unfazed by the sprays I had under my kitchen sink. I called Dial and they came out the same day while I was at work. There was a noticeable improvement by the time I got home and by the end of day 3 the problem was solved.

Provider response

Thank you for sharing your experience! We're glad we could promptly address the yellow jacket nest issue at your home. Our team is committed to providing effective solutions, and we appreciate your feedback. If you need further assistance in the future, feel free to contact us.

EK

ellen kemp

1y ago

The "environmental" part is a joke. Pesticides kill the insects that birds eat - a billion birds a year are starving to death because people need their green perfect yards.

Provider response

Thank you for your feedback. We take environmental concerns seriously and are constantly striving to find eco-friendly solutions. Your input is greatly appreciated.

LA

lisa ammiano

3y ago

Yes, very timely and efficient always. Very nice service tech as well. I recommend this business.

JA

Jerome Alpart

3y ago

They came 3 days ago so it is too soon to give a review. The tech did come on time, was thorough and efficient. We still have a mass of ants but I am hoping it will improve as the days go by.

MG

Marni Garcia

6y ago

I had a bee issue. Michelle answered the phone right away. Sent someone as soon as possible. The person who came texted me since i was at work and we were able to go over all of the areas of concern. He made sure it was all taken care of and gave me detailed instructions. I love that i didn’t have to wait home to show him and miss work. Thanks dial!

CJ

Chris Johnson

6y ago

I would like a summary assessment to go with the application receipt to know what areas of the yard may need special attention.

DR

Don Rodriguez

8y ago

I had mold in my rental unit. I had to wait 21 days for dial enviromental to come out and look at it. They also have the pest control contract at my 1000 unit complex. The guy came in and said no mold. Would not order airborne testing for mold. I had 2 companies come out and both airborne tests came back with a high level of mold spores. Looks to me like they got into the mold business after hurricane Sandy just to make money. If you have mold call servpro or a more reputable company that does not play favorites with your health or the company that pays them for pest control.

Provider response

We appreciate the comments and thought we could offer further assistance with a response and education on the topic of mold. In a tenant-landlord scenario, the direct relationship is with the building management which may limit our contact directly with the occupant. This is always a challenge. When a suspected mold issue is reported the first response would be to visit the resident and inspect for visible mold or conductive conditions and make any alterations or repairs based on findings. If conditions, persist, then the next step would be to schedule air sampling and surface sampling to measure the airborne spore count as well as confirming the active growth of mold on surfaces. Based on your comments, it seems that this has taken place. This is a favorable step and the next logical step to rule out conditions which may exist behind finished walls and surfaces. If an elevated mold spore count is found in the airspace and or on the surfaces, the types of mold marker spores will provide clues as to what could be affecting the structure. For example; certain types of molds can be detected in the air only when the presence of wet building materials exist, but may not be visible. If an elevated mold spore count is confirmed by a basic test, then it may be valuable and necessary for a secondary air and surface test which expands the lab analysis to drill down into the more specific fungal genus, to assist with the assessment and course of action to remediate. Understanding these steps will hopefully assist in the emotional process that one can face with mold problems, to get answers and map out a specific plan of action to remedy. We hope this helps shed some light.

ET

Emil Tabakhov

12y ago

I wouldn't give it any stars if I could. I am a new homeowner in Montclair and come from the NYC.. having experience buying properties in multiple states, and dealing with multiple service companies, this was by far the most unprofessional company I've come across. They send out mailings regarding service extensions that were used by the previous owners and when the new homeowner declines their service they will simply come and take things that were paid for and installed by the previous owner off of the property without any notification of doing so. When asked if the devices that are removed belonged to Dial Pest control, they are quick to respond that I couldn't use them anyway because they have the magic key to open theses devices and no one else can. BS! I refuse to pay someone to load termite traps as this is the easiest thing to do and requires no expert. The traps where set and paid for by the previous homeowner it was and always will be part of the home. If someone declines service and your company is bitter about not getting the business move on and get new customers. I would not recommend this service company to anyone and will make sure that I spread the word about this awful experience that we encountered. unless you have a serious rodent problem these companies are a waste and only want to put people on a regular plan to suck them dry. Plenty of topics online that will explain and demonstrate tactics for a do it yourself and save Hundreds of dollars doing so.

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