Provider profile

Viking Pest Control

4.7 stars from 323 customer reviews · 106 Allen Rd Suite 310, Basking Ridge, NJ 07920

  • 4.7 out of 5 stars
  • 323 customer reviews
  • Basking Ridge, New Jersey
  • Open 6 days/week, Early hours
4.7
Rating
323
Reviews
Yes
Claimed
Yes
Website

About this provider in Basking Ridge

Viking Pest Control has been providing reliable pest control services for over 40 years. Viking is the modern pest control company. Through prevention, new technology, and sustainable solutions, we meet the new demands for healthy environments for both individuals and businesses. At Viking Pest Con

Pests handledrats
Praised forprofessionalthoroughhelpfulfriendly
Methodsyo sprayvikingpowder

Rating breakdown from customer reviews

4.7

323 reviews

5
288
4
14
3
2
2
5
1
14

Customer reviews for Viking Pest Control

D

D

11mo ago

I became a customer over a year ago, after discussing specific expectations with a sales representative. When I experienced services issues with initial visits based on the aforementioned expectations, I contacted the sales representative, Corryn T. She took no ownerships and was not especially helpful. I eventually met with a service manager (who was “just OK” but helpful). I find Viking to be somewhat difficult to work with. They use a call center model and assign available technicians, w

Provider response

Dave, we appreciate your detailed feedback and are sincerely sorry for the frustrations you've experienced. We aim to provide consistent service and it seems we've fallen short in meeting your expectations. Allowing our customers to form relationships with our team is important to us, so it's disapp

DS

Darwin Salazar

1y ago

Worst company con resolving rat pest at a farm! The agent who wanted me to sign the contract for one year did show up and called me 1000 times to make me sign. The first time I've paid almost $2000 for the yo spray and that will eliminate multiple rats when they get on contact with the powder. Two days later more rats, I've calle the agent to explain the issue, but never answer the emails or calls. Several weeks laters he called me and said I would need to pay $2000 more for them to come again

Provider response

Darwin, we're really sorry to hear about your frustrating experience with our service. It sounds like there was a significant breakdown in communication and follow-through on our part, which is not what we strive for. We would appreciate the opportunity to address this situation directly and work to

NA

Nissim A

2y ago

The service plan is expensive and they don’t really do any customized solution to your property. They just come and spray harmful chemicals , that’s about it. Installed a smart box which they wired into my fiber connection without telling me and slowed my entire home network (they did a poor job installing it) They put bait all over my basement, in no organized way other than just thrown all over the place , even though we told them we had kids and pets. When I asked for additional services t

Provider response

Nissim, we apologize for your dissatisfaction with our service plan. We take your feedback seriously and would like to clear up any confusion and concerns. Please reach out directly so we can discuss this further. Thank you, Management - reviews@vikingpest.com

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