About this provider in Greenland
Bio-Spray provides expert lawn care and eco-friendly tick & mosquito control to homeowners and businesses in the Seacoast. Our customizable turf programs include balanced fertilization, crabgrass/broadleaf weed control, and surface insect control as needed. Trouble with pests? Our trained service professionals will…
Rating breakdown from customer reviews
4.9
113 reviews
Customer reviews for Bio-Spray LLC
Patti Subirana
Very professional. Easy to get ahold of on the phone. I can see a dramatic difference in my lawn. I have been with them for several years. Very easy to work with.
Kenneth Seitz KennethS
Did a good job.
Karin Caruso
Perfect timing. Bio-Spray postponed until after our lawns were aerated. Fertilized on Tuesday and rained on Wednesday. Thank you.
Dave
Adam did a great job. Didn't even know he was there.
Carmel Casey
Adam is amazing…. friendly, informative, answers all my questions kindly..
Monique Shevlin
We've been using Bio-Spray for probably 20 years now and we're very happy with their service and pricing. They are very good about communicating (texts with dates of arrival etc.). The services work very well for our lawn maintenance needs.
Stephanie Morin
Bio-Spray is the best local lawn service! They do an excellent job, care about my satisfaction, the customer service is incredible and I love that they have organic options. Rob was especially attentive to notice that my dogs were in the fenced in area out back and needed to be brought inside.
Victoria Canner
This was our first time having to rid an area of your yard of poison ivy. BioSpray set up a plan that has eradicated the issue. The technicians were routinely punctual and gave us updates as to arrival. Rob was particularly careful with letting us know since we have a dog and wanted to be sure he would be safe. Thank you
Ed Mac
Jeremy Myers my technician, does an amazing job! Detailed, gets every crevice, in all the right areas, and then cleans the areas where the product was overcasted . He even lets me know when one application is missed. For example “Too dry “. The whole team seems to have it all together. Ed McN
Shanin Sansoucie
Have been using this company for two years and been very happy with the results and the price. Highly recommend.
Rick Maio
Great service. Lawn looks great this year since I started the program.
Treasure Coasters
We are new to Bio-Spray with a new lawn. Tomas has been very helpful taking his time explaining what he is doing.
Mary Lamstein
Our technician was a very nice guy - I'm forgetting his name - but he was careful going over the perimeter of our property and did a great job. Thanks!!
Jonathan Saxe
did a great job. very thorough
Elizabeth Mackey
Always a pleasure and shows up on schedule. Mosquitoes and ticks are not a problem due to the efficiency of bio spray
John Green
Tom did a good job fertilizing our lawn today. Bio Spray has kept our lawn healthy and looking great again this year.
Justin Perry
Such a great locally owned and operated lawn and pest company. Biospray has our grass looking better than ever. Crab grass completely gone. Ticks and mosquitoes much lower than years before we started with Biospray.
Michelle Arsenault
Find a more professionally managed company. Unless...You really like spending hours emailing or calling a company about their mistaken billing or about them not pausing a service after you've asked even after you've gotten multiple email and phone apologies and verbal assurances all was set. Because you'll get this with Bio-Spray. Was a customer for years - just wanted to pause services in September to regrow a crabgrass hit lawn despite preventative (hot summer, not their fault). Accepted their very nice offer of a "no charge service" for help with the dead lawn/crabgrass that I did not even ask them for and what a mistake - billing over and over for the "free of charge" then service not paused as asked running over my newly seeded lawn, then more mistaken billing for the paused service- and more apologies and assurances of "account zero'ed out" from Mathew manager and them "fixing" then holy cow an actual debt collector letter in the dead of winter after no bills or knowledge of any charge since the last assurance of "zero'ed out" for the $45 "free of charge" service they apologized for in Nov. Am incredulous at this point.I just wanted to pause my service.
Provider response
Michelle, we are very sorry to hear about this experience, and I completely understand how frustrating it must have been. This is definitely not how we want our customers to feel - especially someone who’s been with us for years. I want to first apologize for any headaches this has caused you. With that said, I would like to point out that we have reached out to you multiple times (including email, telephone and text) to try to make things right, but we haven’t heard back from you. As I mentioned in my messages, we’d still love the opportunity to personally resolve this. Please feel free to call me at 603.418.6046 or email me at matthew@bio-spray.com. Thank you for brining this to our attention, and we hope that you will give us the chance to make things right. <br><br>Best,<br>Matthew Daniels<br>Owner, Bio-Spray LLC
Susan Hartman
Thank you Bio-spray. Our yard over the past year has flourished. We are so pleased with your service. We added the mosquito and tick and we are able to enjoy the outdoors again!!
William Brady
Great locally owned company, very professional and knowledgable! We have been with Bio Spray for many years and have used them for lawn care and tick control! No ticks on our kids and our lawn is one of the plushest in our neighborhood!
Marisol Delgado
These people are the most unprofessional WORST COMPANY I HAVE EVER DEALT WITH, staring with the president, and this guy Keith, they started good approx. 4 years ago, and then stating not showing up and me chasing them to come; shame on me for not calling someone else, they agreed since they did their free estimate to treat certain areas of the property and now they pretend to come and spent 3 minutes and refused to treat the far end of the yard, and mosquitos back within a week, they are not supposed to spray my fruit trees and they keep doing it, and don't dare to complain because this Keith would not let you talk tell you you are interrupting him, and tell you to end the call and talk to the tech when he comes when you ask him to let you finish. tried to talk to the owner and he is the same or worst. So after I gave them my business for 4 years and recommended them to all the neighbors close to me I'm done with their rudeness, because the president is even worst, and I'm not a ... who just complains, all I have ever asked is to not spray my fruit trees, let me know in advance when they are coming, for me to empty my bird bath and remove the bird feeders, (because they never respect them and spray them all), to please don't wait for me to call when I can't step on the yard anymore because the mosquitos are so bad, and it is way past due the application, and to please spray my property and my neighbors at the same time, which by the way my neighbors have ask the same thing repeatedly.
Provider response
Though we do appreciate the feedback of our customers, this is a very disingenuous portrayal of the services provided. The way in which you spoke to our field technicians and office staff is completely unacceptable and we reserve the right to choose to discontinue your service, which we did. <br> It is also my responsibility to look out for the wellbeing of my staff as well. We very much stand by our decision and do hope you are able to find a vendor that can provide the level of service you are seeking.<br><br>Best,<br>-Keith<br> Office Manager<br>
Eric
I am less than impressed with Bio-Spray. I was home when "treatment" was applied.... less than 5 min and workers sat in the truck for 15 min then left. I called to discuss, they were polite sent someone out the next week. They did a "spot" treatment again less than five minutes.. a week and a half later dandelions and clover pop up in the lawn. Needless to say a total waist of money.
Provider response
Good afternoon, Eric. I am sorry to hear about your negative experience with our services. A certain amount of time within the vehicle is standard as our technicians are required by law to log all control products and services performed throughout the day. The application method can be quite a quick process on smaller lawns.<br>In regards to the dandelions and clover, nothing used on your property could cause such an effect. The seeds for these weeds are constantly moving around our environment throughout our warm months. Therefore companies in our field need to make a succession of weed control treatments throughout the lawn program. If there is anything we can do to better explain or help you with in the future, we're happy to help.
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