Modern Pest Services

The team arrived on time and were very helpful, professional and personable. We'll probably pick an annual plan with you if all your employees are as great as these two are.

Modern Pest Services is a great company! From my first call to my flying squirrels being eradicated from my attic in Bartlett, NH, everyone I spoke to was very nice and knowledgable. Travis was great to speak with on the phone and returned calls same day. Casey and Joshua were respectful of our property and super nice. Casey and Joshua were able to tell us where the squirrels were entering our house and seal the area off.

Michael was professional, helpful and informative. Thank you

Dan is great!! Professional and thorough!! I have him listed as the ony exterminator I want to do the work!!!

Very pleasant and knowledgeable. I would recommend.

Everything was great! Very happy with our service!

Thomas was one of the most friendliest, professional text we’ve had yet. He was respectful of my home and even more shoe covers, which I truly appreciated.

Justin was just at my house. We have used modern pest for more than 10 years. Justin is so friendly and professional!!! We love his expertise and we actually ask for him if he’s on when our appointment is scheduled. I have dogs. Friendly little dogs and he’s nice to my dogs and text me ahead of time or calls so I can have the dogs not interfering with his work. Ty Justin !!! You go above and beyond to help us.

Very professional and polite.

Scott is always great… patient with all our questions and takes our concerns seriously.

Ryan goes out of his way to provide a great service

We have a long history with the owner of this company and happily switched from one of the big national companies after Above and Beyond went onto business. We almost immediately noticed an improvement in our pest control situation. I highly recommend Above and Beeyond

Our technician Jameson was very friendly and helpful. Our issue with Modern Pest is they charge too much for 3 services a year.

Unlike other companies I interviewed, they included cleaning up the mouse droppings in my outbuilding, and they did a great job of it, as well as spending a lot of time securing the property with bait traps, brushing down exterior cobwebs, etc. Very thorough and conscientious.

I paid $400 on my own bug supplies before my landlord did anything about the bug problem. Failed for the 3rd time but how? The guy who came said I still had live bed bugs, even though the guy didn't do his job and look around. He didn't check anything, I have video proof to prove it.He came in only spent one minute in my house and then left. I did everything to prep 3 different times they came to do this. I stay home 24/7 with 3 kids I clean all the time I scrub my walls I even spray my own bug stuff so how is there still live ones. I even bomb my place a week after you guys show up. I have to leave for hours on end with 2 of them in a stroller (3 year old And a 5 month old) because we have no car and everyone we know are at work when they come to "do their job" so we are stuck in the cold weather. 203 loudon rd concord NH salsbury greens

I'm just always.....underwhelmed. My biggest challenge is having the phone call center give accurate information to me, as well as the the tech actually coming to my house. Often there is a huge disconnect that results in the job getting half done, done incorrectly or done below standard. The techs admit there is a huge communicating problem for them as well. Regardless, I pay for a yearly preventative plan. I had the spring service completed in May, and asked them specifically to address carpenter bees. In June I called to report major wasp activity all over the eaves of my home. The techs came and said "I want you to know that I can't guarantee bugs won't land on your house." This statement of his was also documented in his service note. I was so offended by this attitude. I pay for a service. I am using the service. I asked if I was asking for a service that I shouldn't be or if it is a service they don't provide under my contract (it is.) I just don't to understand this attitude from a PEST CONTROL company that sells you on a package and tells you to call anytime you need to USE THE SERVICE. Just overall... underwhelming....thinking of switching..I've taken this up with management but the communication issues are ongoing. Update: my most recent service was an improvement over the past years. Chris was a wonderful technician who was kind, courteous and attentive to the service he was providing.

Paid 500$ for a wasp removal with a call back service to do a liquid spray of the exterior house, the technician was only here for about ten minutes to do the outside of the house, didnt remove any of the spider webs like the customer service lady said they would do on the phone so it make me wonder what else they didnt do.

Scoot came and said he didn't see any bed bugs but he sprayed anyway I told him the downstairs needs it he left and come too find out he never did spray the downstairs. Then he came back for a second time and. Sprayed and said he didn't see anything so why are we getting bit and seeing bugs. So we had Shawn for another company come can't remember the name of his company he does the heat. DO NOT HIRE HIM HE IS A RIP OFF. HE DIDN'T SPRAY THE DOWN STAIRS EITHER. BUT CHANGED FOR IT. HE OWES 1700 BACK . AND MODERN DID DO THEIR JOB EITHER SO THEY SAID THEY WERE RETURNING THE MONEY.

We used Modern Pest for the past 6-7 years after finding a lot of dead ants in the basement one day. For years we have paid monthly for the All Inclusive Service which went from $41 to $56 a month over the 6-7 years. I just called to cancel my service since I didn’t feel it was worth the money anymore and they tried to sell me a “step down package” only offered to customers who are trying to cancel. It only includes pests not rodents. I never had rodents and never said I did years ago when I signed up for their service. Currently, the step down service is only about $34 a month compared to the $56 they have been charging us. Since you can’t sign up for this service from day one, they have been over charging us for years simply because I did not try to cancel and they knew it. They intentionally overcharged us for years because I never had a rodent problem, never said I did, and they never offered the “step down package” when I signed up for an ant problem. This alone ensured that I will never call them back and will make sure no one I know does either. An honest business would not do that to their customers. Have some integrity Modern Pest.

Go elsewhere. They try to hard sell a plan to you. Cant make their appointment times. Not a reputable company.