Provider profile

Orkin

4.7 stars from 1,243 customer reviews · 24 King St Ste 1A, Auburn, NH 03032

  • 4.7 out of 5 stars
  • 1,243 customer reviews
  • Auburn, New Hampshire
  • Open 7 days, Early hours, Evening hours
4.7
Rating
1,243
Reviews
Yes
Claimed
Yes
Website

About this provider in Auburn

With over 120 years of experience, Orkin is one of the longest-standing pest control companies in America, trusted by homeowners and businesses nationwide. Our expert Orkin Pros provide customized pest and termite control solutions, ensuring your property is treated for pests year-round. Orkin offers targeted…

Rating breakdown from customer reviews

4.7

1,243 reviews

5
1,026
4
80
3
21
2
14
1
47

Customer reviews for Orkin

SO

Scott Olmstead

8d ago

Super nice and respectful tech. Did a thorough job and explained well the process

Provider response

We are privileged to have served you well. Thank you for your positive feedback, Scott.

PP

Peter Piper

13d ago

Adam was friendly and professional.

Provider response

Thank you Peter for sharing your positive experience with Adam.

TB

Tecla Burch

13d ago

Great service!!! Took care of all of my concerns and the hornets! Thank you!

Provider response

We're thrilled to hear that you had a great experience with our service! Thank you Tecla for choosing Orkin.

MR

Maria Ryan

24d ago

Person who came was friendly and seemed as though he was thorough because he not only sprayed exactly where we think the nest is but also a couple other places that he saw that could be potential places.

Provider response

We're delighted to hear about your positive experience with our service. Thank you for sharing your feedback, Maria.

AB

Alexandra Budden

29d ago

When you think pest control- you think Orkin! We have had a great experience since day one with reasonable pricing and exceptional service. Theo is our regular service tech and he is always such a pleasure to work with. We had a problem with mice that Orkin fixed quickly and have had regular maintenance service with no further issues. The team is knowledgeable and great with problem solving. Highly recommend!

Provider response

We are delighted to hear about your positive experience with Orkin! Thank you Alexandra for taking the time to provide feedback.

DS

Denise Sampson

1mo ago

our technician was very gracious, very easy to talk to explained everything in great deal to us and answered any questions that we had.

Provider response

We greatly appreciate your positive feedback, Denise. Our technician is dedicated to providing excellent service. Thank you for sharing your experience with us.

DS

D Strang

1mo ago

Superior service with great attention to detail. You have made our homeowning experience so much more comfortable and given us the reassurance that we are protected.

Provider response

Thank you for sharing your experience with us. We're ecstatic to hear that our service has provided you with comfort and reassurance in your home.

DW

D W

2mo ago

Both Alex, who did the home inspection and Adam, who did the first service were great. They were extremely knowledgeable and personable!

Provider response

Thank you D W for your review! We're glad to hear that Alex and Adam provided great service.

DS

Donna Solomon

2mo ago

Nathanial Jude is amazing and conscientious

Provider response

We are elated to hear that Nathanial Jude is amazing and conscientious. Thank you Donna for sharing your positive feedback with us.

JM

John Miller

2mo ago

On hold with “cancelations” for over a half hour. Still on hold. Can’t modify my appointment, which I never made. Customer service agent insisted they call me back for a potential appointment because I said no. I messed I’m and said call me Friday. I now have an appointment for Friday for my first service that I never said yes to or verified. Can’t modify because you are obligated to have an account number which only comes on a service slip. Can’t make an account to modify/cancel appointment. Sales agent was making claims of things that I never said. Quoting me that I said I was ripping my hair out about my pest problem which never actually was spoken. I just wanted an idea of cost. Very simple and not much to what I spoke. She should not be saying I am eager and ready right away for this service I never agreed to. I will not pay for the service if this person shows up at my house. It will be a waste of your time. Not mine. Even in my call to cancel before being transferred to cancelations, the customer service rep said that there are notes that say to call back on Friday to schedule. She spelled out that it should not be scheduled and apologized for that inconvenience and she hopes I will call to make an appointment. Which I won’t based on this first and second experience. ALSO, While on hold I took it upon myself to drive to their location that states open 24 hours. Hard to believe they’d be open 24 hours but hey while we’re on hold why not. No signage. Branch isn’t open so hours are incorrect and they don’t show their business hours so I can go in and get help since their customer service line sucks. 1 star is an over statement.

Provider response

Hello John,<br>We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. Being known for our great customer service it came as a surprise, and we would like to make things right. Please give us a call at (603) 928-7878 to determine how we can provide you with a solution that makes you smile. At Orkin, we value our customers opinions and would like to thank you for bringing this to our attention.

SS

Sue Slkarr

2mo ago

We saw one of your truck's at the neighbors. We called feeling we might need you because of this. Nathan O came and was amazing. He explained everything and we are so happy to add you all into our family. We are new homeowner's and having Nathan O here today just made me feel so much better. Thank Orkin family!!

Provider response

We're ecstatic to hear about your positive experience with Nathan O! Thank you Sue for choosing Orkin to be a part of your family.

KD

Kurt Demmer

2mo ago

Quick and easy service. Technician was courteous and fully explained service provided.

Provider response

Thanks for sharing your positive experience with us, Kurt. We appreciate your feedback.

CD

Christina Dow

2mo ago

Very informative. First time service and he walked me through each step

Provider response

We are privileged to have provided you with informative service. Thank you Christina for your feedback.

MG

Marc Goldberg

2mo ago

Professional and on time. Thank you

Provider response

We are overjoyed to hear that you found our service professional and on time. Thank you Marc for taking the time to leave a review.

JH

James Hatch

3mo ago

Great all around.

Provider response

We genuinely admire your positive feedback. Thank you James for sharing your experience with us.

MP

Mitch Pielech

3mo ago

Rep was professional and knowledgeable. Serviced my property quickly.

Provider response

Your review is appreciated. We're pleased to hear that our rep was professional and knowledgeable, and that your property was serviced quickly. Thank you Mitch for sharing your experience with us.

KB

Kevin Brown

3mo ago

He was very professional and he did a very thorough job the technician

Provider response

We are glad to hear that our technician provided professional and thorough service. Thank you for choosing Orkin.

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Treatment and cost guides before you call

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