Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you for your feedback, Mr. Valenti. We appreciate the opportunity to review your experience.<br><br>Our records show that our team did respond to your request, including preparing and sending multiple property quotes, as well as follow-up communication requesting clarification on one of the addresses to ensure accuracy. It appears there may have been a breakdown in communication, and we are currently reviewing this internally. However, we need your help to ensure account information accuracy.<br><br>We have also reached out directly and left a message, as we would welcome the opportunity to speak with you and resolve any misunderstanding. Please feel free to contact our office at (586) 731-1108 at your convenience so we can review everything together.<br><br>We take pride in providing timely and thorough service, and we regret if that was not your experience in this instance. We appreciate you bringing this to our attention and wish you the best moving forward.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Bori, for taking the time to share your experience with us. We truly appreciate your feedback.<br><br>We’re glad to hear that Malek provided great service last season and that Nathan has been helpful and professional in the office. Both take a lot of pride in their work, and we’ll be sure to pass along your kind words to them.<br><br>We appreciate your support and look forward to continuing to provide you with excellent service.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Joe, for your continued trust and loyalty over the past 20 years. We truly appreciate the opportunity to provide your mulch, cleanups, and plantings throughout the years.<br><br>It means a lot to our team to hear that you’ve had a positive experience and that you feel confident in the work we stand behind. Long-term relationships like yours are exactly what we strive for.<br><br>We look forward to working with you again this season and continuing to keep your property looking its best.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Judy, for your continued support over the years. We truly appreciate the opportunity to maintain your lawn and provide weed control services.<br><br>It’s great to hear that you’ve experienced consistent, prompt service, and we’re especially glad Tim was able to assist you in a friendly and professional manner. We take pride in both our field work and our office support, so your feedback means a lot to our team.<br><br>We appreciate your business and look forward to continuing to provide you with quality service at a great value.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Walter Rios, for your loyalty and support over the past 20+ years. We truly appreciate the long-term relationship and the trust you’ve placed in us.<br><br>We’re glad to hear that our team has been there whenever you’ve needed assistance, especially with your irrigation system repairs and maintenance. Providing reliable and responsive service is something we take great pride in.<br><br>We appreciate your continued business and look forward to serving you for many more years to come.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Kathy, for taking the time to share your experience with us. We truly appreciate the opportunity to step in and get your lawn back on track after many years with another provider.<br><br>It’s great to hear that you’ve noticed the difference, and we’re especially glad Eric has made such a positive impact—he takes a lot of pride in his work. We’ll be sure to pass along your kind words to him.<br><br>We appreciate your recommendation and look forward to continuing to keep your property looking its best.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Trina, for your continued trust and support over the years. We truly appreciate the opportunity to handle your lawn care, fertilization, fall cleanups, and paver patio installation.<br><br>It means a lot to our entire team to hear that you’ve had a consistently positive experience, from the quality of our work to the service provided by our office staff. Building long-term relationships like this is exactly what we strive for.<br><br>We appreciate your recommendation and look forward to continuing to serve you in the seasons ahead.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Jacob—we truly appreciate you taking the time to share this!<br><br>We’re glad to hear about your great experience working with Jake. His knowledge, attention to detail, and commitment to doing things the right way are exactly what we strive for across our entire team. It means a lot to us that you chose to follow him to Dynamic and continue trusting us with your uncle Ron and Julie’s sprinkler system.<br><br>We’ll be sure to pass your kind words along to Jake—he’ll really appreciate it.<br><br>Thank you again for your continued support. We look forward to seeing you soon!<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you, Chris—we really appreciate the recommendation!<br><br>We’re glad to hear you found our service honest, informative, and on time. Attention to detail is a big focus for our team, especially with services like seeding, lawn care, and weed control, so it’s great to know that stood out to you.<br><br>Thank you again for choosing Dynamic Lawn & Landscape. We look forward to continuing to keep your lawn looking its best!<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Joe,<br><br>Thank you for taking the time to share your experience—we really appreciate it.<br><br>We’re glad to hear your lawn looked its best and that the communication after each application made a difference. Our goal is always to provide not just great results, but also helpful guidance so you can get the most out of your lawn between visits.<br><br>I’ll be sure to pass your feedback along to Tim and the team—they’ll be glad to hear it.<br><br>We appreciate the opportunity to work with you and look forward to continuing to take care of your lawn.<br><br>Thank you again, Joe.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you for the kind review, Nina! We’re glad to hear you were happy with the price and that Tim was able to assist you with your account. We appreciate the opportunity to take care of your lawn and look forward to continuing to provide great service. If you ever need anything, please don’t hesitate to reach out.<br><br>— Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape 🌱

Response from Dynamic Lawn & Landscape

Sarmad,<br>Thank you for the vote of confidence! W try our best to provide a quality product to our customers.<br><br>Thanks again,<br>Mark Stanley<br>Operations Manager

Response from Dynamic Lawn & Landscape

Thank you, Matthew, for the kind review. We truly appreciate you taking the time to share your experience. Providing reliable service, fair pricing, and quick responses when our customers need us are all priorities for our team. We’re grateful for the opportunity to take care of your property and look forward to continuing to serve you.<br><br>Respectfully,<br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you for the great review and for trusting Dynamic Lawn & Landscape with your lawn care. We’re very glad to hear that the fertilization program has been working well for you.<br><br>Providing advance notice before applications and confirming when the work is complete are small details that we believe make a big difference for our customers. I’m also happy to hear Nathan has been helpful — he works hard to make sure everything runs smoothly from the office side.<br><br>We truly appreciate your recommendation and your continued business. If there’s ever anything we can assist with, please don’t hesitate to reach out.<br><br>Respectfully,<br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Michelle,<br>Thank you for the kind feedback. We truly appreciate the opportunity to work with you this season and are glad to hear the process with Tim in the office has been going smoothly.<br><br>At Dynamic Lawn & Landscape, we always strive to make enrollment and prepayment options simple and transparent for our customers. We are also proud to offer a military discount as a small way to show our appreciation for those who have served.<br><br>Thank you again for your support and for choosing Dynamic Lawn & Landscape. We look forward to taking great care of your property this season.<br><br>Respectfully,<br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you for your thoughtful review and for choosing Dynamic Lawn & Landscape.<br><br>We are pleased to hear that your experience — from the initial contact through service setup — was smooth, clear, and responsive. Our goal is to provide comprehensive, dependable solutions across pest control, landscaping, and fertilization while maintaining strong communication every step of the way.<br><br>We truly appreciate your trust in our team and look forward to continuing to serve your property.<br><br>— Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you for the kind words and for choosing Dynamic Lawn & Landscape again this season. We truly appreciate the opportunity to continue serving your property.<br><br>We’re glad to hear that Malek provided friendly and professional service and that your lawn is looking its best — we will be sure to share your feedback with him. Our team takes great pride in delivering consistent, high-quality results for our customers.<br><br>If there is ever anything further we can assist you with, please do not hesitate to reach out. We look forward to another great season working together.<br><br>— Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Thank you for the wonderful feedback! We truly appreciate you taking the time to share your experience.<br><br>Our team takes a lot of pride in the work they do, and it’s great to hear that their effort and attention to detail made such a positive impression. I will be sure to pass your kind words along to the crew — they always appreciate hearing that their hard work is noticed.<br><br>Thank you again for trusting Dynamic Lawn & Landscape with your property. We look forward to continuing to serve you.<br><br>Mark Stanley<br>Operations Manager<br>Dynamic Lawn & Landscape

Response from Dynamic Lawn & Landscape

Debb, we're so glad to hear that you're pleased with the results in your yard from our Fertilization Program paired with the Aeration + Over Seeding. Fall is always a great time for over seeding, as it provides cool temperatures and increased rainfall. Thank you for putting your trust in our expertise, and for continuing to work with us next season!

Response from Dynamic Lawn & Landscape

Mrs. Mishack,<br>We’re very sorry to read this and understand how upsetting it is when pricing doesn’t match expectations. Our goal is always to be upfront and fair, and it’s clear we missed the mark here.<br><br>Please know that this is not how we do business, and we’re committed to addressing this with you directly. We’ve tried reaching out and truly hope to have the chance to make things right. If you’re open to a conversation, we’re just a phone call away at 586‑731‑1108.<br><br>Thank you for bringing this to our attention — your feedback is important, and it will help us do better in the future.<br>Mark Stanley<br>Operations Manager

Response from Dynamic Lawn & Landscape

Thank you for your feedback, Mr. Wilson. We apologize for any misunderstanding about our service area and focus. As a company, we specialize in commercial snow removal and have a limited residential lawn care scope, currently only serving Shelby Township. While we’re based in Sterling Heights, our equipment and resources are dedicated to managing larger commercial properties to ensure our clients receive the highest level of service and reliability.<br><br>When we received your inquiry, our team responded promptly with a call and followed up with two emails. In our first email, we explained our service focus and shared that we understand the challenges of caring for elderly loved ones, as some of us are in similar situations ourselves. In our second email, we sent contact information for several local providers who may be able to meet your needs.<br><br>While we did not receive a response, we are always available to discuss any questions or concerns directly. We appreciate every inquiry and strive to respond promptly, even if it's to guide prospective clients to alternative resources when we can’t personally meet their needs. Thank you again, and we wish you all the best in securing the care and support you're seeking.

Response from Dynamic Lawn & Landscape

Thank you for sharing your feedback. We value all input, but we want to clarify that this review comes from the parent of a former employee, not a customer. Our Google reviews showcase our 44 years of dedicated service and reflect the high standards that have earned us long-term relationships with our clients. We encourage you to explore these reviews, which highlight the satisfaction of our many long-term customers who consistently use and appreciate our services.<br><br>

Response from Dynamic Lawn & Landscape

We understand your frustration, and at Dynamic, customer satisfaction is our top priority. We sincerely apologize for the inconvenience by this incident. Despite our efforts to resolve the issue, including attempts to contact you night of incident by brad (the tech) and Jeff (President) morning after incident, we received no response to the voicemails that were left. The voicemail left by brad stated that he wouldn't be out and the office staff would call you back in the morning. We respect your privacy and cannot post screenshots as proof that attempts were made to contact you the night of and morning after. Sometimes, scheduled services may encounter unexpected delays, but we strive to manage these situations with taking care of our customers. We regret that you chose to share you experience on google before giving us the opportunity to rectify the situation directly with you.

Response from Dynamic Lawn & Landscape

Hello Mr. Hakim (Harry)! First off, we apologize for the inconvenience you are experiencing. Our technician Eddie contacted you Thursday night to come out and do your service Friday morning. You requested an afternoon service which Eddie gladly provided. The property service was started at 11:45 am and finished by 12:05 pm. You contacted the office later that afternoon stating that your backyard was not serviced and you had video evidence of this. Jeff (Vice-president) took the call and offered you a reapplication of fertilizer and to not charge you for the round 6 application. We requested that you send over the video evidence, just to be sure that the backyard was indeed accidently missed so to avoid double applicating the property and possibly causing damage. At this point, you accused us of being unprofessional and became irate with Jeff over the phone. This was your first application back with Dynamic, but when you were a customer previously with the company in 2021, you had believed that Eddie didn't service the entire property at that time also. Dynamic’s goal is to deliver deep green and weed free lawns, and our technicians treat every lawn as if it is their own. We cannot accomplish this if we were to blatantly skip parts of your property. Eddie is one of the fertilizer managers here with 15 years of experience, and together with Jeff, is responsible for enforcing this goal.

Response from Dynamic Lawn & Landscape

Typically an issue such as this would have been resolved before you received any form or collections letter. The account would have had a balance from last year (2022), and you as a customer would have received 7 months worth of statements before the collections process begins. Had there been an issue with your lawn being burned, we would have fixed the burned area within the first week. We'd happily look up the account to see if it was an oversight, but we don't have any name to reference for an account in our system, aside from "1 2". Please feel free to contact the office, and we can gladly help you fix this issue.

Response from Dynamic Lawn & Landscape

Michael,<br>Thank you for bringing this to our attention and we are very sorry for this misunderstanding. Due to the lack of labor, we have restricted certain areas for mowing. We have had very high call volumes this season, and as a result a clerical error was made in our office regarding your location in Macomb. We do service your area and would be happy to work with you this season. Please contact the office and request to speak directly to Jeff, who would happy to assist you further.<br><br>Sorry for the inconvenience and have a wonderful day.

Response from Dynamic Lawn & Landscape

Karen,<br>Sounds unfortunate about what happened at your mothers condo complex, however the four condos we do fertilize look 5 star. Dynamic is a full service company that handles other condos lawn maintenance, mulch, shrubs, sprinklers etc. Just because we are in a complex does not mean were are providing fertilizer treatments. These "mud yards" sound like something were known to take on and fix, so pass our number (586)-731-1108 along to the her board.

Response from Dynamic Lawn & Landscape

Michael,<br>You called the office requesting and estimate for a lawn restoration, it came across our Vice President desk since he handles most of the Agriculture end. Once you started talking it was evident this was a Landscape Job, so he went into obvious detail about the department and how it runs. That we are 3 weeks out before meeting someone and its $1,000 min charge because that's what it takes for use to stay in business and provide our customers with the quality Landscapes they desire. NOTHING to do with a 313 area code like you so inadequately implied. Insulted yet still wanting a quote? Alright so lets pretend like that's actually true. We call everyone 3 days prior and leave a message. Its up to you to confirm said appointment being in business for 40 years many people cancel a landscape appointment by not CONFIRMING said appointment. If you don't confirm your appointment, we don't show up. Even despite this display of immaturity because Michael didn't get his way, our Vice President has left you a voicemail around 2:30 pm stating he'd like to help you fix your lawn.