Pest Badger Escanaba
Verified3112 29th Ave N, Escanaba, MI 49829
Open 7 days, Evening hours
About Pest Badger Escanaba
Are you looking for a trusted lawn care and pest control company in Escanaba, Marquette, Iron Mountain, or nearby areas? Pest Badger Escanaba is the top choice for lawn fertilization, weed control, aeration, and pest control services! Our lawn treatment programs are backed by science and our 200% money-back guarantee. If you don't love our services, we'll pay you. Everyone in the Escanaba area uses our services because they know we treat their lawns as if they were our own. We are a family-owned business, and we aim to make all of our clients feel like part of the Pest Badger Escanaba family. Give us a call, and we'll give the best options for your lawn.
Rating Breakdown
4.9
★★★★★506 reviews
Customer Reviews (29)
Wonderful experience. Petey was a fantastic exterminator, arrived 15 minutes after the 1 to 3 window, and it took less than two hours for a job well done.
Response from Pest Badger Escanaba
Thank you for your kind review of Pest Badger! We are thrilled to hear you had a wonderful experience and that Petey made a positive impact during your service. We appreciate your understanding regarding the slight delay in arrival, and we will consistently strive to improve our punctuality within our service windows. Your feedback is invaluable as we continuously work towards providing the best service possible, and we would be happy to assist you again in the future. Should you have any further questions or require additional assistance, please feel free to reach out to us directly. We look forward to serving you again!
Response from Pest Badger Escanaba
Thank you for your feedback regarding Pest Badger. We truly appreciate your insights, as they help us to better serve our customers. If you experienced any issues, please know that we are committed to addressing them and improving our services accordingly. Your satisfaction is important to us, and we would love the chance to resolve any concerns you may have. If you'd like to discuss this further, please feel free to reach out directly. We hope to have the opportunity to serve you again in the future!
Introduced herself. Worked with integrity. Was professional and kind. Glad to have such a decent person service my home.
The lady was so kind, and very professional! I was so stressed with all the flea prep and she was beyond understanding and reassuring, and explained the process very well. 10/10 recommend Colleen!
Response from Pest Badger Escanaba
Thank you so much for sharing your wonderful feedback about Pest Badger! We truly appreciate your kind words about Colleen and are thrilled to hear that she was able to provide you with reassurance and clarity during your flea prep process. Our team strives to ensure that our customers feel supported and informed, and it’s gratifying to know that we met your expectations. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
We started services with Turf Badger since the summer of 2022 after quite literally losing my mind trying to get rid of these little mice in my basement. After our first treatment, every sign of mice essentially disappeared overnight after our tech, Colleen, identified some holes in the brick that was allowing mice to make home in our basement. She sealed those areas up, set up bait stations and came out every 3 months to refill them and treat the siding. I love that Turf Badger uses non-toxic chemicals to treat our yard, so we don’t have to worry about our German Shepherd getting sick while trying to keep our home mouse-free. Colleen has been our tech for over 3 years now and we have not only evicted the mice but got our sanity back. Colleen is super polite and respectful when she’s had to come into our home for service but otherwise, very efficient when she’s just doing the outdoors. I’m happy with our Turf Badger service and will continue to use them as long as we live here.
Response from Pest Badger Escanaba
Thank you for sharing your experience with Pest Badger. We’re thrilled to hear that Colleen has made such a positive impact in addressing your mouse issue and that our non-toxic approach has kept your German Shepherd safe. It’s wonderful to know you’ve regained your peace of mind over the past three years. We pride ourselves on our dedicated staff and are glad to hear Colleen's professionalism has made your service enjoyable. Should you ever have further questions or need assistance, please feel free to reach out directly. We look forward to continuing to help keep your home mouse-free!
So glad this was a real company was starting to think it was a scam. Saw your truck in our area called and paid for annual service. I was told they would come Tuesday, called Tuesday told they don’t service my area till Thursday or Friday. Rescheduled Thursday then truck broke down, rescheduled till Friday, but truck still broke. Received service the next Thursday. Technician was very nice, she even took down some wasp nests. I hope the bugs stay away. Thank you for providing this service.
Response from Pest Badger Escanaba
Thank you for your feedback about Pest Badger. We appreciate your patience as we navigated some unexpected scheduling challenges, and we are glad to hear that our technician was able to assist you effectively. Your experience with our service is important to us, and we are actively working to improve our communication and reliability in service scheduling. We hope that you find success in keeping those bugs away, and we invite you to reach out to us directly if you have any further questions or need assistance. Thank you for choosing Pest Badger!
Awesome service as usual from Carson. He explained how your service works to eliminate pests across the board. Very nice young man and happy to have him to service our home.
Response from Pest Badger Escanaba
Thank you, Jim ! We are happy to hear that Collen is upholding our customer service and service quality expectations. We appreciate you taking the time to share your feedback and for trusting Turf Badger as your pest &/or lawn care provider!
Always professional, timely and polite. We appreciate all your hard work.
Jody was thorough and efficient.
Carson did a great job with keeping the mosquitos from bugging us!!
Response from Pest Badger Escanaba
Thank you, Julie ! We are happy to hear that Colleen is upholding our customer service and service quality expectations. We appreciate you taking the time to share your feedback and for trusting Turf Badger as your pest &/or lawn care provider!
did a very good job
Response from Pest Badger Escanaba
Thank you for your kind words about Pest Badger! We greatly appreciate your positive feedback and are thrilled to hear that you were satisfied with the service provided. Our team is dedicated to ensuring that we exceed our customers' expectations, and it is rewarding to know we hit the mark with you. Should you have any more pest control needs in the future or wish to share more about your experience, please feel free to reach out to us directly. We look forward to assisting you again soon!
Pleasant, fast, efficient.
Response from Pest Badger Escanaba
Thank you for your kind words about Pest Badger! We are thrilled to hear that you found our service pleasant, fast, and efficient. Our team works hard to ensure that our customers have the best experience possible, and it’s wonderful to know that we met your expectations. If you have any further feedback or suggestions, or if there's anything else we can assist you with, please feel free to reach out directly. We look forward to serving you again in the future!
Coleen did a great job, we really enjoyed her politeness and her commitment to her job. Plus she was dog friendly.
Timely, courteous, good knowledge .
Response from Pest Badger Escanaba
Thank you for your kind feedback about Pest Badger! We are thrilled to hear that you found our service to be timely and courteous, and that our team's knowledge met your expectations. Your satisfaction is our top priority, and we strive to provide the best possible pest control solutions. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us directly. We look forward to serving you again!
Jody has applied my application today. Her friendly personality and speed at which she worked is impressive. Hope to see her next year.
This is our 2nd year for the lawn spray 4 applications a year. Our yard has never looked so good and this year we were AMAZED that all the sedum is gone!!! We were told nothing kills it except removal!! What an unexpected surprise!! Thank you for this service!!
Response from Pest Badger Escanaba
Thank you, Rita ! We are happy to hear that our team is upholding our customer service and service quality expectations. We appreciate you taking the time to share your feedback and for trusting Turf Badger as your pest &/or lawn care provider!
I would give the technician a five star review
Response from Pest Badger Escanaba
Thank you Ralph for the 5-star review! We appreciate you taking the time to share your feedback and for trusting Turf Badger as your pest &/or lawn care provider!
I didn’t know your were here. I was greeted at my front door by a big brown spider. I want to cancel your service. Thank you
I wasn't home in Escanaba because I'm at my home in Southwest Florida but when Andrew was here the last time I felt comfortable with the service from Turf Badger.
as usual Jody did a great job and was pleasant to have around.
Response from Pest Badger Escanaba
Thank you, Russell ! We are happy to hear that Jody is upholding our customer service and service quality expectations. We appreciate you taking the time to share your feedback and for trusting Turf Badger as your pest &/or lawn care provider!
It rained 10 minutes after the tech left our property. It doesn’t appear that the treatment was dry as we still had issues with insects.
Warning!! The sales guys that come to your door do not fully disclose the conditions of your contract. I was told I could cancel at any time, but when I called to cancel I was informed I evidently signed a 12 month contract (3 separate services being charged) with a $100 cancellation fee. I would have never signed up in the first place if I’d been properly informed!!
We signed up, they came and sprayed but not the areas we said we had a major problem with. we waited and did not see any improvement in the bug control. Then my husband got laid off of work. He called 2 weeks ago and cancelled your service. Then the guy called yesterday to say they were coming. My husband explained he cancelled weeks ago. Then the guy said we were being charged a cancellation fee, which we were told before signing up we could cancel at anytime without a fee. Then this morning we woke to find out they billed us for the service and we did not receive any service. So thank you for leaving us with no money and very poor service. would not even give the one star. Would like our money back and a large apology.
BEWARE of shady billing practices. This company came out and preformed services at my mothers house without authorization while she was out of town. They claim they sent her a bill via text (which they didn’t, because the number they had on file was a land line!!) A paper bill was never sent. She was never contacted. They then sent her to collections and impacted her credit after never contacting her about the service or a bill! In Response to TBs response: My mother was a longstanding client whose account was always handled through her business. When she sold her business she called to notify you of her change in contact information, both phone, mail, and email. If you would have done your due diligence to update your records as she has had requested she would have received a bill for her services and her account would not have gone 90 days past due. To send a longstanding client, who has always had a history of prompt payment, to a collection agency with no attempt to correct the situation first is immoral. You couldn’t send a paper bill to her house first? It’s not like you didn’t have the address, since that’s where the services were rendered!!
Response from Pest Badger Escanaba
Hi Sarah, <br><br>Thank you so much for taking the time to share your feedback with us. We genuinely appreciate your input and wanted to address some of the points you've raised with utmost clarity and compassion.<br><br>First and foremost, we want to assure you that we do not condone any improper billing practices. Especially ones that could negatively impact the lives of our customers. We are committed to working closely with our customers and adhering strictly to the agreed-upon service charges established at the time of sign-up. Additionally, we would like to clarify that our company does not report directly to any credit bureau, and we confirmed with the third party agency we use to aid in collection of past due balances, that your mother was not reported, making it impossible for any billing situation related to our services to impact your mother's credit score. <br><br>Our service operates similarly to other home services like internet, trash, phone, gas, or electric services. A service agreement, which can be made either over the phone or in person, authorizes the provision of agreed-upon services and sets the pricing. Like these other services, once the initial agreement is fulfilled, the services continue until they are canceled or declined.<br><br>We strive to keep our customers well-informed by providing at least two forms of notifications (text, voice, and email), and sometimes all three, about upcoming services (all attempts being documents with a date and time stamp). If we do not receive notice that services are no longer wanted, the service is performed as scheduled, and an invoice is sent to the email on file upon completion.<br><br>In the case of your mother, although her balance from the 2023 service did exceed 90 days past due, prompting our system to refer the account to a third-party collection agency, the collection attempt was withdrawn within 72 hours once we identified and rectified the situation. Again, to emphasize, we use a collection agency and do not report to credit bureaus, making any impact on your mother's credit score due to our company impossible.<br><br>We deeply value honest customer feedback and respect each individual's situation. We sincerely hope you will reconsider your review, given that the claims made are not accurate. We are more than willing to further discuss your account and address any other concerns you may have to reach a satisfactory resolution.<br><br>Thank you once again for your understanding and for giving us the opportunity to clarify these points. We would love the opportunity to speak with you further and look forward to the possibility of resolving any issues and maintaining your trust in our services.
I called to get a quote on some lawn work and was cussed at over the phone before I event asked a question. Upate :I must apologize for the review, a phone number was transposed and we got the wrong number.
Response from Pest Badger Escanaba
Hi Paul, <br><br>This matter is extremely important to us and we take this very seriously. We need more information from you regarding this situation as it is not characteristic of anyone of our staff. In addition, every single call coming in or going out of our office is recorded. We have inquired about this reported issue with our team and are not able to confirm a Paul Miller calling in through our phone system. Please email wecare@turfbadger.com with your contact information immediately so that we can address this. <br><br>Thank you, <br><br>Turf Badger
I guy came out 1 time and my card has been charged 3 times for a total of $300. The harassing phone calls and emails has been insane! Additionally, they couldn't provide information or proof of what they used to spray for bugs. Clearly a bunch of frat boys looking to take advantage of people.
They said I was going to receive a call to get an estimate. Never heard from them.
Should list on your website that you are not accepting anymore customers for snow removal so we don't waste our time calling.
Contact Information
Phone
+1906-399-1718Address
3112 29th Ave N, Escanaba, MI 49829
Website
pestbadger.comHours
Services
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