About this provider in Brownstown Township
Downriver Pest Control has been locally owned and operated since 1970. We are fully licensed, insured, and certified. We offer safe and effective residential, commercial and industrial pest control.
Rating breakdown from customer reviews
4.8
254 reviews
Customer reviews for Downriver Pest Control
Nicole Brandau
Ethan was professional, personable and knowledgeable. He took the time to answer our questions and didn't make us feel rushed or bothersome. He did a thorough evaluation of our problem and offered value added analysis and reasonable solutions. We would highly recommend this local, family owned business as a solution to your pest problem.
Steve Carver
Mike was timely informative and conscientious with my tenants.
Provider response
Thank you for the great review, Steve. We really appreciate you taking the time to share your experience.<br><br>Mike takes a lot of pride in being on time, thorough, and respectful, especially when working around tenants. In multi-unit properties, communication and professionalism make a big difference, and we’re glad that came through during your service.<br><br>We appreciate the opportunity to help with your pest control needs and look forward to continuing to keep your property protected.<br><br>Thanks again,<br>Downriver Pest Control
Barb Sabo
Very polite and knowledgeable!
Provider response
Thank you for your review, Barb. We appreciate your feedback.<br><br>We’re glad to hear you found our technician polite and knowledgeable. Providing clear communication and professional pest control service is something we take seriously, whether we’re addressing an active issue or helping prevent future problems.<br><br>If there’s anything we could have done to make your experience a 5-star one, we’d really appreciate the feedback. We’re always looking for ways to improve.<br><br>Thanks again for choosing Downriver Pest Control.<br><br>We’re here if you need anything moving forward.
D. Brown
Fantastic job explaining everything he was doing. Very thorough job.
Provider response
Thank you for the great review, D. Brown—we appreciate you taking the time to share your experience.<br><br>We’re glad to hear the technician did a thorough job and took the time to explain everything clearly. We believe that understanding what’s being done (and why) is just as important as the treatment itself, especially when it comes to effective pest control.<br><br>Providing detailed, professional service at a fair price is what we aim for on every visit. We appreciate the opportunity to help and look forward to keeping your home protected moving forward.<br><br>Thanks again,<br>Downriver Pest Control
Jeff Klaft
Mike at downriver pest control, great to work with. Knowledgeable, prompt, polite. So helpful with the rodent issue.
Provider response
Thank you for the great review, Jeff. We appreciate you taking the time to share your experience.<br><br>We are glad to hear Mike was knowledgeable, prompt, and polite throughout the service. Rodent issues can be stressful, so taking the time to explain the process and provide clear solutions is something we take seriously.<br><br>Providing effective rodent control at a fair price while making the process easy for our customers is always our goal. We appreciate the opportunity to help and are here if you need anything moving forward.<br><br>Thanks again,<br>Downriver Pest Control
Sea legs
Nathan came out for our inspection and he was very nice, professional and funny. Hopeful in the promise of the services!
Provider response
Thank you for the great review. We appreciate you taking the time to share your experience.<br><br>We are glad to hear Nathan made a strong impression during your inspection. Being professional, personable, and easy to work with is just as important as providing effective pest control, and Nathan does a great job representing that.<br><br>We look forward to delivering on that promise and helping keep your home protected. Please reach out anytime if you need anything or have questions.<br><br>Thanks again,<br>Downriver Pest Control
Jared Sillman
Fast and friendly
Provider response
Thank you for the review, Jared. We appreciate you taking the time to share your experience.<br><br>We are glad to hear you found our service fast and friendly. Providing quick response times and making the process easy for our customers is something we focus on every day.<br><br>We appreciate the opportunity to help with your pest control needs and are here if you need anything moving forward.<br><br>Thanks again,<br>Downriver Pest Control
Mary Lynn Harrison
Friendly courteous and informative. Appreciated the “booties”
Provider response
Thank you for the great review, Mary Lynn. We appreciate you taking the time to share your experience.<br><br>We are glad to hear you found the service friendly, courteous, and informative. Taking the time to explain what we are doing and making sure our customers feel comfortable in their home is very important to us. We are also happy to hear the extra details, like wearing boot covers, did not go unnoticed.<br><br>We appreciate the opportunity to help with your pest control needs and are here if you need anything moving forward.<br><br>Thanks again,<br>Downriver Pest Control
sarita reed
Mike was very nice and professional. He took the time to share helpful information and answered my questions. I really appreciated his service and advice.
Provider response
Thank you for the great review, Sarita. We appreciate you taking the time to share your experience.<br><br>We are glad to hear Mike was professional and took the time to answer your questions and provide helpful information during your home inspection. Taking the time to educate our customers and make sure they feel confident in the process is something we take seriously.<br><br>We are also happy you found the service to be a great value. If you ever need anything moving forward, we are here to help.<br><br>Thanks again,<br>Downriver Pest Control
Alea Huntley
Mike was extremely kind and knowledgeable!
Provider response
Thank you for the great review, Alea. We appreciate you taking the time to share your experience.<br><br>We are glad to hear Mike was kind and knowledgeable during your home inspection and ant extermination service. Taking the time to explain what is going on and provide clear solutions is a big part of what we do.<br><br>We are also happy you found the service to be a great value. If you need anything moving forward, we are here to help.<br><br>Thanks again,<br>Downriver Pest Control
V. Garza
Im so glad I called. Mike came out and was professional and knowledgeable. He took the time to address our concerns and explained the whole process. I had some concerns with the bugs I had been seeing and he put me at ease with what they would do to help with my issues. I highly recommend this company and Mike!
Provider response
Thank you for the great review! We're glad Mike could address your concerns and provide clear explanations. We truly appreciate the recommendation!
Tricia Gout
Nathan was very professional and communicated very clearly. Highly recommend this business.
Provider response
That means a lot to us, Tricia. We are glad you like the gate tags:)
Yander Ravelo
Mike knows his stuff and explains it so you can too. Excellent service !
Provider response
Thank you for the great review, Yander! We’re so glad to hear that Mike provided such excellent service. He takes pride in not only solving the problem but also making sure our customers understand what’s going on and how we’re helping. We truly appreciate your support and thank you for choosing Downriver Pest Control!
Gail Flaishans
Very professional, informative and willing to answer all our questions. Will use this company again if needed.
Provider response
Thank you for the kind review, Gail! We're glad to hear that you found our team professional and informative. Taking the time to answer questions and make sure our customers feel comfortable with the service is very important to us. We truly appreciate your support and would be happy to help again anytime you need us!
Catherine Porter
I’ve had Downriver Pest Control out for a few issues and have appreciated the level of responsiveness, willingness to tackle issues and overall professionalism.
Provider response
Thank you for the thoughtful review, Catherine! We truly appreciate your continued trust in Downriver Pest Control. It means a lot to hear that our responsiveness, professionalism, and dedication to resolving issues have stood out during your experiences with us. We're always here if you need anything in the future!
Michelle B.
I contacted this company because I had issues with spiders and mosquitoes. They sent a tech to my residence. He was personable and professional. I was interested in the mosquito program. I was told to contact the office. I called and left a message. The lady returned my call and said she would call me to schedule an appointment. I called twice, no response. If you don't want my business, I will gladly take it elsewhere, where I feel appreciated. Buyer beware!
Provider response
Hi Michelle. Thank you for bringing this to our attention. We normally give pricing for both spider and mosquito treatments over the phone and if you would like to proceed, we schedule the treatment right away on the same phone call so I am not sure how this happened. We are a small business and tend to receive very high call volume this time of year so we always ask to please leave a voicemail with your information so that we can get back with you as soon as possible. I do not see your information in our database so if you can contact the office, I would be happy to look into this situation. Thank you again and have a great day!
Gail Matheson
Paid $220.00 and still have a mouse. No mention of a refund.
Provider response
Hello Gail, We appreciate your feedback. We sent every technician in our company within 2 months (6 appointments). It's my understanding that you turned away our technician on the 7th visit when we wanted to add a second type of bait, and you accused one of the technicians of not showing up when he met with your husband for over an hour. We also left all of the equipment at your home and gave a discount on the service. As the owner, I would be happy to come take a look myself.
Corey Dennis
Customer service agents were amazing. Told them what I wanted, they gave me a flat quote and that was that. They politely rescheduled me twice and said if the tech showed up and I wasn’t home, they’d do the outside spray and leave a bill on the door. Rescheduled from our initial one. Rescheduled what they reschedule was supposed to be. Third time when the appointment was supposed to be set in stone, Tech never showed, and was never given a phone call. Great people in my opinion for their politeness on the phone, but I will take my business elsewhere. No shaming, just posting my experience :)
Provider response
Good morning Corey, first of all I do not recognize your name as being our client. If by chance you would like to call our office during normal business hours to discuss this further I would be happy to help you. Thank you
Bill Ticich
Very unprofessional and very rude
Provider response
Sir you are not a client of ours! You were driving erratically and nearly broadsided my technician. If an accident had occurred you sir would have been issued a ticket. Hopefully you will put some effort into controlling your temper and your driving skills!! You shouldn't go around bullying people because things don't go your way, especially when you are totally in the wrong!!
Pauline King
I have a little family in my backyard of hedgehogs. But Downriver says they are not taking care of live animals at this time.
Provider response
Good morning Pauline, That is a true statement that we are not performing any animal removal service at this time. That is why I referred you to the other 2 companies to call. I am sure they can help you in a timely manner. Best wishes, Kim
NYMBO DA BOSS
Called to have them come out and quote on termite control. I guess they don't want business, because Kim advised me to call a lawyer, I have a case against the seller, for not disclosing pests.. Then proceeded to wish me good luck and hung up. Guess I'll not support smaller business' in the neighborhood.
Sean hitsman
No help at all. Still too many pests in downriver.
Acer372
Roach motel
Pest control near Brownstown Township compare other Michigan markets
Back to all Brownstown Township exterminators or the full Michigan directory.
Treatment and cost guides before you call
Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.