About this provider in Bay City
We are a locally owned pest control and wild animal control company servicing Midland, Bay, and Saginaw Countys. Our family has been in the pest control business since 1997 and continues to have strong bonds with customers and their families who started using our company in years past. It is important for new…
Rating breakdown from customer reviews
4.8
93 reviews
Customer reviews for Best Pest & Animal Control
Charles Riggie
We have used Best Pest and Animal Control for a couple years now at both our home and shop locations. They have done fantastic work for us. Their technicians are always friendly and courteous as well as pay very close attention to detail ensuring the best results. We would highly recommend them to anyone looking for pest control.
Lora Harrison
Trever took care of a yellow jacket ground nest. He kept me up to date on his arrival time. Explained the process and was very thorough and courteous! Great service!
Karen Grossman
This place is the best. They don't sell you something you don't need. They give honest advice and take care of your pest problems. In my case it was paper wasps and box elder bugs. I highly recommend them.
Happy Sco
Can't stay off there phone while driving almost caused an accident do better next time its illegal to drive and be on the phone for a reason. Just want the owner to know that this kid with brown hair and a stash needs to know that.
Provider response
We take safety very seriously. Thank you for bringing this to our attention. We will take appropriate measures needed, so this doesn't happen again. Thank you.
donald
They were quick, professional, and very reasonably priced. Trevor was great. Would recommend.
Alto
I was having a problem with a huge nest of what I first thought were bees. I started calling pest control agencies in the Tri-City area. I called Rose in Saginaw on Friday morning, August 22, 2025. They were able to identify my picture as a yellow jacket, but couldn't give me an idea what time or day that they would be out. They had to reach out into the field and were going to call me back in about an hour when they could get a better answer. I waited almost 2 hours with no response and I then called Best Pest & Animal Control in Bay City in the afternoon. I spoke with Ashley. She was a pleasure to speak with. She was very professional, ask a few relevant questions and provided me with suggestions and options, including having the nest relocated if they were honey bees. I told her that Rose had already identified them as yellow jackets. She was able to set me up quickly with an appointment the following Monday. Her husband Alex arrived Monday and did a very comprehensive elimination of not only the yellow jackets but any other invading creatures. I watched as he not only treated the tree that they were nesting in, but did my entire property including my garage and attic. 2 days later all I could find were a bunch of dead yellow jackets and I could safely mow my lawn again. I was extremely impressed and found them to be wonderful people to work with. I signed up for their yearly service, which keeps me free of all pests and rodents with three scheduled visits a year for a very reasonable price. Thank you to Ashley and Alex. I will recommend you to everybody!
Provider response
Thank you so much for all the kind words. We love taking care of our different communities pest and rodent issues and appreciate the opportunity and privilege to do so. We are very happy to hear that you enjoyed your service and found it above and beyond, as our company strives for this experience during all services. Thanks for signing up for our yearly no contract regular seasonal service. We look forward to a longstanding business relationship and keeping your home pest and rodent free!<br>Ashley and Alex<br>Best Pest & Animal Control
Ryan Tilluck
Contacted Best Pest & Animal Control regarding yellow jackets in an exterior wall. They were able to get me on their schedule within a couple of days. Trevor came out and dealt with the nest within a few minutes. He was friendly and kept me informed about what to expect. I would highly recommend Best Pest & Animal Control!
Tim Klingler
Not happy with service. Contracted for groundhog trapping. Service consisted of two weeks (weekdays only - no weekends) with only one active trap. After contract expired, was finally told that groundhogs are difficult to trap. The fact that there was a good chance of failure would have been good to know upfront before the $300+ fee was invoiced. Furthermore, for this amount far more than one trap was expected. I read several other Google reviews and do not feel the great service most customers experienced was directed toward my contract. Just to add to the dissatisfaction, I observed two groundhogs grazing in our backyard shortly after the trap was removed on the last day.
Provider response
We’re sorry to hear you were disappointed with the service, and we appreciate you taking the time to share your feedback.<br><br>We understand how discouraging it is when trapping doesn’t result in a catch, and we should have communicated more clearly from the start that success isn’t guaranteed, especially with wildlife.<br><br>Our standard trapping setup is one commercial-grade live trap, baited and checked daily on weekdays, as discussed during booking. We aim to be upfront with pricing and expectations, and we're sorry if that wasn’t clear. Your feedback has been shared with our team to help us improve how we explain the process to future customers.
Bruno Kissack
Best Pest & Animal Control exceeded our expectations! When I called for an appointment, Ashley asked the right questions to fully understand our needs, provided options, and set clear expectations. When Trever arrived to spray, he was professional, sincere, and addressed our concerns directly. Best Pest & Animal Control has earned our business!
Provider response
Thanks Bruno! Your review has been shared with the team. We appreciate you taking the time to leave us a review!
Matt Averill
They helped me see where mice we're getting in and all workers are nice. They recently baited my attic and we no longer have mice noises in the house.
Provider response
Matt, so glad to hear your issue was solved. We always do our best and it is appreciated when customers give us good feedback. Thank you for your business!
me myself
Excellent job, had something digging under shed, they live trapped for a few day, got a few skunks & possums. Thanks again. Price was fair.
Provider response
Hi there! Glad to hear your trapping went well. If you need us again were here! :) Thank you for taking the time to leave us a review!
Kathleen Joy Jankowski
Their service was fast and professional. Came out the very next day. Alex was knowledgeable and friendly. Cannot thank them enough! Will be using them for any future issues.
Provider response
Dear Kathleen, thank you for your kind words and 5-star rating! We're thrilled to hear that Alex provided fast and professional service. Our team takes pride in being knowledgeable and friendly while addressing pest issues promptly. We appreciate your trust in Best Pest & Animal Control and look forward to assisting you with any future concerns. Thank you for choosing us!
Michael Prankienas
The nest dervice..very smart man. Got rid of bed bugs and rats for me.
Provider response
Thank you for your review. We are here to help!
Don K
Great people! Support local businesses!
Provider response
Thank you for your review!<br>Couldnt agree more. Support local :)
Joe Hickmott
I had a great business relationship with this company for years. Over the last 2 years they show up at appointments late and their price has gone through the roof. Staff is friendly enough. But maybe loyal customers doesn't matter to them anymore.
Provider response
Joe,<br>We have had a good relationship over the years. We are sorry to see you go. We gave you everything you requested. We were running late for an appointment, and we let you know. Our prices are very competitive. I apologize for any misunderstanding, and wish you the best. Loyal customers do mean a lot to us, and you know that. <br>God Bless
April Matthews
Best sprayed for spiders that were literally covering our whole house last summer and for wasps and come this summer we STILL don’t have any issue with either of those demons. They’re also extremely reasonable and friendly. I never do reviews, but this is the place we’re sticking with. Highly recommend!
Provider response
Thank you April
Peter Schaefer
Trever was very knowledgeable and professional, very happy with the experience!
Provider response
Thank you for letting Trever know he is doing a great job! Our techs work hard, and we try and be as direct and professional as possible when it comes to pest control. Thanks for your review!<br>
Amanda Hair
By far the best called yesterday sent a specialist today. They are great very knowledgeable and super nice. Will recommend to anyone.
Provider response
We typically have pretty fast turnaround times Amanda. Thanks for pointing that out. Thanks for your review!
M H
Best pest came to our rental house to take care of a flea infestation that we had been struggling with for a few years. We found the team at Best Pest & Animal Control to be professional, polite, flexible and effective! We greatly appreciated their advice and services. I would definitely recommend them to anyone struggling with pest control issues in the tri-city area.
Provider response
Thank you so much for your 5 star review! As a small business, reviews mean everything. We are here when you need us! Thank you!
Cory McCormick
Ashley has been very helpful with any questions or concerns I've had. She's been very direct and transparent. I would not hesitate to hire them again!
Provider response
Thank you so much for your 5 star review! As a small business, reviews mean everything. We are here when you need us! Thank you!!
Maria Angel
They come to Saginaw, fair pricing, would definitely use them again if needed. They are in my contacts in my phone, just in case 😊
Provider response
We are so happy to hear that Maria. Give us a call next time you need us and we are here to help. Thank you for your 5 star review :)
Mary Frances Yoos
Found I had a rat living under my fridge when it destroyed the water supply line. Another company told me they "don't do rats" and to buy a couple snap traps, which I did. Then I called Best, and made an appointment. I trapped and killed the rat 2 days before Trever came out to assess the situation but I was afraid there were more. After inspecting the house, he didn't think full bore treatment was needed. He charged a modest inspection/consultation fee and suggested setting a few more traps. If we see any new activity we will call back and he will come out and begin treatment. He said they will deduct the consult fee from the treatment fee. I'm very pleased. I have peace of mind. And I trust that if I do need help again, Best will be the company that will take care of things for me. I highly recommend their services. I can't remember who the other company was, but how can a pest control business say they "don't do rats"? Maybe it was above their capabilities. I'm so glad I called Best.
Provider response
Glad to hear we were able to fix the issues! Thank you so much for taking the time and leaving us a review!
Brandi H
They rid my house of fleas last fall. They said it could take two sprays but after the first spray i didn’t see any nor get bit. Still no fleas and affordable.
Provider response
THANKS FOR THE REVIEW! :)
Obi Wan
I called them about a month ago to remove a hornets nest located near a swimming pool. I cannot say enough about their professionalism and courteousness. They quickly took care of the hornets and treated a yellow jack ground nest and a second hornet nest of a different type located behind house siding. I would highly recommend them for any pest control needs.
Provider response
Thank you for your 5 star review. We’re so glad to hear you are happy about the service you received. Let us know if you ever have any future bug problems and we’ll be there quickly to assist again!
Nicholas Fogliatti
Trever did an amazing job with our unexpected little critters. He was on time and professional. I would highly recommend to anyone!
Provider response
We are so happy to hear you are satisfied with your service. We strive to treat everyone like family and we appreciate the 5 star review!
Andrew Budd
I had a problem with a large wasp nest on my second story eave. Other companies came and left because they were afraid to deal with it. Ashley worked with me on the phone to get a crew scheduled to be at my house within 4 hours. Rich and Alex arrived and took care of the nest in less then 30 minutes and were extremely professional. I will definitely be using this company in the future.
Provider response
Thank you so much for your 5 star review Andrew. I am glad to hear we took care of your problem quickly, and we're more affordable and capable then other companies. Thanks again!
Jennifer Glysz
Highly recommend!! All the 🐝 are gone!
Provider response
Thanks for your 5* review Jennifer!
amy leaman
Thank you for your excellent customer service, knowledge, and promptness. I would definitely recommend. Great company to work with.
Provider response
Thank you for your review. We try and treat all our customers like family and we are so happy to hear you are satisfied. Thank you!
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