About this provider in Uxbridge
Turf Technologies, Inc. is a 23 year old, family owned, exterior facility maintenance company. We specialize in lawn care, tree and shrub care, irrigation, hardscape, landscape lighting, pest control and Commercial Snow Plowing. We service the Central Mass & RI areas.
Rating breakdown from customer reviews
3.6
88 reviews
Customer reviews for Turf Technologies Inc
Patrice Orne
Matthew is amazing great job plowing
Provider response
Great to hear! Thank You Patrice!
Michael Salloum
Very efficient and courteous service.
roth wennerstrom
I would not recommend using this company. This may sound petty however, their employees, at least one of them, is going to kill somebody on the roads. Tailgating, cutting people off, driving dangerously. Truck number 44 is a danger on the roads.
Provider response
Hello. This is not something we take lightly and are currently speaking with the person it's regarding. Safety is always first priority. We apologize completely for this morning and hope you have a great rest of your day.
Mia Dickmann
matt does a great job taking care of my parents house !
Beth Lamontagne
We’ve used turf technology for several years and have had the same wonderful person for well over two years. He comes when he’s scheduled and takes care of our yard like it’s his own. My dad uses him as well as do our neighbors and now his. Highly recommend.
Provider response
Thank you for the kind words, Beth!
Bobby Taylor
Not only does Turf Tech destroy your fencing and refuse to repair. They have a messed up accounting and invoicing system that makes it so confusing to understand. Use another service that's far more reliable and professional
Provider response
Hi Bob. We would absolutely never destroy a fence and then refuse to repair it. Any mishaps that ever occur, we fix. We're sorry you did not have the experience you we aim for.
Meghan
Matt and his crew did a fantastic job at my property! My husband and I were extremely impressed by the outcome. They totally transformed our yard. We will definitely be continuing our services with Turf Technologies
Provider response
And we look forward to it, Meghan! Thank You!
Gretchen Hill
I signed up for the standard fertilization program for my lawn this year after owning my home for 3 years. My lawn has never looked better and the service with Turf Tech has been great! Now I'm hiring them to install mulch beds and my yard is finally coming together as the oasis I've been envisioning. Highly recommend!
Provider response
Aww, that sounds great Gretchen! We're glad you're happy with how everything's going. Thank you for taking the time to leave a kind review!
MaryAnne Coveney
We have used Turf Technologies for a few years now and the lawn looks great! Our technician Matt is thorough and responsive.
Provider response
Thank You MaryAnne!
Matt Ashley
Did a great job edging and mulching. It looks amazing.
Provider response
So glad you like it, Matt! Thank You!
Richard Maguire
Turf Tech does excellent work.
Provider response
Thanks so much for taking the time to leave a review!!
Kasey Lavallee
Terminating our service with them after 5 years. Keeping track of them coming for fertilization treatments became a daunting task after prepaying for the services. They are all over the place. They rarely answer the phone and it’s been multiple calls over the last two weeks asking them to come out and repair our irrigation system. Every time we call “oh, I don’t do that but “X Person” will call you back to schedule.” They don’t call back, so we are done.
David Bergeron
Had turf tech come in for a spring cleaning and they did a great job with everything. Much appreciated
Provider response
We're happy that you're happy with your results David!
Steven Johnson
I have used Turf Tech for years, at both my previous and current homes and they do a terrific job with my lawn. It is best in the neighborhood. And the tech is always willing to talk if any questions. Great overall service!
Coreyann Poly
The team at Turf Technologies did a very large clean-up and planting job for me and they were fantastic. Very thorough and fast considering the amount of work needed to be done. Would highly recommend them.
Provider response
Thank you so much Coreyann! Call us if you need us anytime!
Claire Kelly
Joe does a good job. Keep Joe as my service guy! Happy with him.
Provider response
Thank You Claire!
iffat ahmed
Great service! They are very flexible, kind, courteous, and responsible. They are willing to help with many lawn issues like weed overgrowth. I recommend!
Provider response
Thank you for the kind words, Iffat! We'll see you soon!
Meghan
They do a good job but don’t expect clear communication. They only want to talk to you if you’re requesting a quote or product.
Provider response
Hi Meghan. We apologize for any miscommunications. We're always here if you need us at (508) 278-4000. Thank You.
Andrea Chase
Very happy and great experience! Matt did excellent job!
Ron Donaghy
Extremely unhappy, after 3 phone calls with no answer or call back, i finally got ahold of someone. Ive been a loyal customer since 2019 and i was billed over $600 in one month for treatments that were not approved by me or my wife. Canceled my services with them and will be searching for a better company next season.
Kate Wallis
This company does not get back to you. You have to leave a message and I left 3 of them over the course of 3 weeks. Because I left an abrupt one today they called back. Crab grass is now taken over. If I have a little that’s fine but now I will have a whole huge line and it’s going to be dead weeds. This is unacceptable and don’t put yourself through this as I’m not a happy customer. I canceled with them.
Rebecca Gendron
Apparently nobody works here. I been a customer for many years and that's about to end. My yard has not been sprayed in almost two months, nobody came last week when I received a text stating they would and now nobody answers the phone. All I want is an answer or excuse for whatever this issue seems to be. The product has been okay overall, but they were reliable. Definitely not reliable if you can't get a call back after 3 messages. Look elsewhere.
Provider response
Hi Becky. Please see my response back to your email. Thank You!
Jim Thyne
Do not use these guys!!!! I just canceled our account after 5 years here. The last two years have been not the best experience. The past year, we had the early spring fertilization on 4/20, the early summer fertilization on 7/21 (early???), summer fertilization on 8/29 (summer almost over), then late summer fertilization on 11/1 (already into fall), and finally the fall fertilization on 11/20 (19 days after late summer and into the winter weather). I cannot tell you how disappointed I am in the look of our lawn these last two years. They seemed to not care about when they do the work or if it is being done within the seasons it is supposed to be done in! If you want a company that does a great job, do not consider this company!!!! if you reach out, i will share the complete invoice for last year with all of this on it to see for yourself!
Provider response
Jim <br>I apologize for your experience. We are generally on time with our visits. I will look into the matter …<br>I’m sure I can fix the scheduling problem for you if given the chance. <br>Your welcome to reach out 508 278 4000 and speak directly with me anytime ..<br>Jeff Johnston
Dean Yeaton
I had been receiving services from Turf Technologies for several years as I was a previous client of Bay State Lawn Care for many years until turf tech bought them. This year I thought it was unusual that I went from paying $62 a visit to triple that for services not requested/explained. Then I received an "overdue notice" for a random amount. I inquired as to why I was receiving services not requested, I got no response. I asked for an explanation/documentation for the "overdue notice", again no response. I continue to receive "overdue notices" (now with random interest they decided to start adding), and still no explanation whatsoever for anything.
Provider response
Hi Dean. We don't show any calls made by yourself or in response to Angela's previous review to discuss the billing, we've only received these reviews. We will gladly give you a call today to go over the balance and can even send a breakdown by email if you'd like. Thank You.
Angela Hurley Yeaton
Turf Tech bought Baystate lawn care. Bay State was amazing!! Trustworthy, budget friendly, etc. Jeff took care of everything. We asked a question about a bill without any return call. Do not recommend at all.
Provider response
Hi Angela. We're sorry to hear you were disappointed with the service. Please give us a call at (508) 278-4000 to discuss the bill and we'll be happy to work out a solution with you.
NC
In 2018 I used Turf Technologies after a sales person named Eric T came to the house. I said that I would commit to summer and fall treatments, but that I would contact him/the company in the spring of 2019 after I c determined if the treatments had helped. One April day, 2019, I came home and saw that they had been there. Not by any pieces of fertilizer littered about the lawn, because there were none, no indication whatsoever (even a landscaper committed that it didn't look they'd applied anything), but by one of those little tags they leave, as well as a customer bill for the work done, $60.77 (an increase from 2018, which was $59.00). No one had bothered to contact me, asking me if I wanted to continue, perhaps do a larger area, and, oh, by the way, we've increased our prices for 2019. As I had never contracted them to automatically come the following year, I was quite surprised. The area I had them treat was a small area, inside a fenced-off area around the pool. (I have 5.5 acres and decided to start with a small area to see the results of their product). So I called. Told them that I had very clearly and specifically told the salesman Eric T that I would contact them if I wanted to proceed with treatments. I was told Eric was no longer with the company. The woman who answered the phone, I believe it was Morgan, told me that they had called to say they were on their way. I never received a phone call, never received a voice mail. She argued with me, telling me first of all that I had agreed to have them begin again in spring of 2019, and that furthermore, they did call. Had I received the phone call I would have said, please don't come; I don't want any more treatments. Had I received a voicemail I would have called the office and said, please, do NOT have them apply anything. I told her I would drive to where she was and show her my iPhone, which had no calls from the company. I then asked to speak to her supervisor and to please have someone call me about this bill. No one ever called me. I call numerous times, leaving messages, asking for someone to call me, both about the bill, as well as the work that was done. No one did. June 1st they send out a bill with a late fee attached to the bill. I had specifically said: please have someone call me before I can or will pay this bill. I had no choice but to pay the bill, for work I never. contracted, let alone asked, a company to do. Never in my life have I had this kind of experience. And hopefully, never again will I. Yes, no doubt many people have had good experiences with Turf Technology, but I have also read reviews of other people having similar experience, so I wanted to add my dissatisfied voice to that list. And if I could give it a minus 5 stars, that would be my rating
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