About this provider in Pembroke
When you’re looking for pest control in Pembroke and the surrounding areas, Waltham Pest Services is the company you need to take care of pests quickly and effectively. Our top-notch termite solutions and mosquito and tick treatments keep the outside of your home as comfortable as the inside. You can even choose…
Rating breakdown from customer reviews
4.9
133 reviews
Customer reviews for Waltham Pest Services - Pest Control & Exterminator, Pembroke, MA
Mike T
Great experience with Chris S. He came out to do an inspection for some pest issues I’m having at my house. He was very thorough and offered on his recommendations on my best options for my problem. Very nice guy and easy to talk to. He came out once before for another property of mine and was super helpful there too - highly recommended.
Provider response
Hi, Mike. Your feedback is highly appreciated. Thank you for the review!
Toby Fisher
I had an excellent experience with Waltham Pest Services. From the first conversation, everything was handled with attention and care. The specialist who came out took time to inspect every area, clearly explained what would be done, and made sure the process felt simple and stress-free. I appreciated that the treatment options were safe for the home environment, which gave me a lot of peace of mind. The results were noticeable very quickly — the pest issue disappeared completely, and the team later checked in to make sure everything remained under control. This level of thoroughness and customer care really stood out. I’m genuinely impressed with how smoothly everything went and how effective the service was. Highly recommend them for anyone looking for dependable and thoughtful pest control. Five stars!
Provider response
Hi, Toby. We are thrilled to learn that you had a positive experience with us!
Becky Braidman
Christopher B was efficient, professional, informative and friendly.
Provider response
Hi, Becky. Thank you so much for leaving us a stellar review!
Katelyn Kerins
I’ve honestly been so discouraged with this company lately that I was close to canceling my service altogether. However, the technician who came out today, Les, completely changed my mind. Les is absolutely wonderful - diligent, thorough, and incredibly thoughtful in the way he does his job. He really takes the time to inspect and explain everything carefully. Les is amazing at what he does, and I truly wish everyone in the company had his level of professionalism and care. Thank you, Les, for restoring my faith in this service - you’re the reason I’m keeping my account!
Provider response
Thank you for your review. Every review is a chance for us to grow and get better – and your feedback is a testament to that. Thank you for your kind words about your technician. We would like to hear what was going wrong so we can make sure it doesn’t happen again. Please email us at walthampest@walthamservices.com with some details if you don’t mind. Thank you again for taking the time to let us know what’s going on and for being a loyal customer. We don’t take it lightly.
Mark Melevsky
I decided not to renew termite services with Waltham and went with another local company because it was almost 33% cheaper. I paid for the stations. I was informed that they want to removed the stations because I am not continuing service with them. I highly do not recommend Waltham and their business tactics.
Provider response
Thank you so much for bringing this to our attention. All reviews (good and bad) are chances to hear from our customers and improve our service. We will take this into account and we hope if you are unhappy with your new pest control company you will consider giving us a second chance to redeem ourselves.
Alyssa DeBenedictis
I recently hired Waltham Pest Services to handle a persistent ant problem at my home, and I couldn’t be happier with their service! From the moment I called, their team was professional, friendly, and responsive. The technician arrived on time, thoroughly assessed the situation, and explained the treatment plan in a way that was easy to understand. They used eco-friendly solutions, which was a big plus for my family and pets. Within a couple of days, the ant issue was completely resolved, and we haven’t seen a single pest since! Their follow-up to ensure everything was perfect really showed their commitment to customer satisfaction. I highly recommend Waltham Pest Services for anyone needing reliable, effective, and courteous pest control services. Five stars!
Provider response
Thanks for sharing your 5-star experience with us. We’re happy we could take care of your ant issue. We promise to keep up the good work!
Michelle Riley
We had a great experience working with Waltham Pest Services. Chris B. was very friendly and considerate of our pets while explaining his treatment. We are very happy.
Provider response
Thank you so much for your 5-star review. We happen to agree – Chris is awesome!
Annemarie Amoedo
Chris came out and ensured our yard was mosquito-free. He was polite, punctual and followed up to make sure we were happy. Thanks Chris!
Provider response
Thank you so much for your 5-star review. We happen to agree – Chris is awesome! And we're happy he was able to help with your mosquito issue.
Kevin Cotter
Chris was amazing, he took his time to fully inspect my home and listened to all of our concerns.
Provider response
Thank you so much for your 5-star review. We’re very proud of our technicians and the care they take with our customer’s homes and businesses. We’re happy to hear you felt that way, too. And we happen to agree - Chris is awesome!
chris bruni
I WAS having issues with mice throughout my home. Waltham Pest Services came out fast and offered many solutions to our issue. Proud to say we’ve been rodent free since!
Provider response
Thanks for sharing your 5-star experience with us. We’re happy we could take care of your rodent issue. We promise to keep up the good work!
Ed McGonagle
Excellent service! Waltham provided an inspection for my termite issue quickly, and offered a solution that worked for us. We have not had any issues since.
Provider response
Thanks for sharing your 5-star experience with us. We’re happy we could take care of your termite issue. We promise to keep up the good work!
nicole demelo
David is the best exterminator around ! He makes us laugh and gets the job done
Provider response
Thank you so much for your 5-star review. We happen to agree – David is awesome!
Matt Gardner
Fantastic customer service! You just don't see this kind of service anymore. Truly refreshing to see!
Provider response
Thank you so much for your 5-star review. We’re very proud of our technicians and the care they take with our customer’s homes and businesses. We’re happy to hear you felt that way, too!
Judy Halloran
We needed to remove the old and install new insulation in the basement. Upon inspection Nick found mice droppings so our service was two-fold, disinfecting the area plus removing the old insulation, putting new up, removing mice and treating or baiting to stop them from coming back. Nick had to seal several holes where they likely got in. I can't say enough about Nick, he is friendly, informative and inspired confidence. So far so good! And we signed up for quarterly pest control service.
Provider response
Thank you so much for your 5-star review. We’re very proud of our technicians and the care they take with our customer’s homes and businesses. We’re happy to hear you felt that way, too! And we happen to agree - Nick is awesome and we're lucky to have him.
Claude VanVolkenburg
Can't say enough about the service. The bank dropped the ball on our mortgage loan. 3 days before closing, a requirement to have termite treatment done before closing was levied. Received permission to perform the service the night before the closing. Nick and Jesse went above and beyond to schedule us at the last minute, complete the work the morning of the inspection, and get us the needed paperwork immediately. The professionalism and genuine caring for the customer is greatly appreciated. I highly recommend Waltham Pest Services. I will be a customer for any future needed services.
Provider response
Thank you so much for the wonderful review. We always strive to go above and beyond for our customers!
Ryan Nordstrom
Nick was very professional throughout the whole process. He explained the trouble areas that he saw and the remedy that would take care of the issue (mostly ants and some other pests). He also noticed the mosquitoes and recommended a very affordable service to try to get rid of them. Looking forward to seeing the results! EDIT 7/24/21: had an issue months back and they sent me to the sales guy. He never called me back, also every time a tech comes out it’s a different person. I had the mosquito service and was working, last service some hotshot that had been “doing it for 20 years” came out and told me i didn’t need the mosquito based on his experience. well i did, getting eaten alive. just a shotty operation without any continuity. will be going with a more local and personalized approach for my needs. Waltham has a one size fits all type of approach. Also, i wouldn’t be too happy if i had a tech out there telling people they didn’t need a service to a paying customer, WHO IN TURN ACTUALLY DOES.
David Seraikas
Nick was extremely professional in his approach. He took time to explain was he was looking at and gave options for treatment.
Alicia Cataldo
Mark is quick to come out and tend to any issues we are having in the building. I rely on him and his knowledge to help us out in any situation.
Daniel Breda
Happy with the service provided by Waltham Pest Services. A big improvement from a year ago after they gave me a new technician. Joe is friendly, professional and provides good customer service.
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