Provider profile

Bug Bully Rodent & Pest Control

5 stars from 273 customer reviews · 21 SW Cutoff, Northborough, MA 01532

  • 5 out of 5 stars
  • 273 customer reviews
  • Northborough, Massachusetts
  • Open 6 days/week
5
Rating
273
Reviews
Yes
Claimed
Yes
Website

About this provider in Northborough

Specializing in chemical free mice elimination and upper and lower rodent guard barrier installs to keep pests out. Year-round protection for your home or business from over 32 pests including carpenter ants, wasps, mice, bats, and wildlife. 18 years' experience. Rodent standards certified, bat standards certified…

Pests handledsquirrels
Praised forprofessionalknowledgeableefficientfriendly
Methodsbug bully

Rating breakdown from customer reviews

5

273 reviews

5
270
4
2
3
0
2
0
1
1

Customer reviews for Bug Bully Rodent & Pest Control

CK

Catherine Klima

5mo ago

Austin showed up on time and provided great service!

Provider response

Thank you so much for the review!

WM

Windsor Mallett

6mo ago

Jason returned for a follow-up inspection and was thorough, thoughtful, and informative. He explained clearky what we need to watch for. I give Jason the highest level of praise for his professionalism.

Provider response

Thank you so much for the review!

AA

Alicia Albernaz

6mo ago

Austin was great as always! He came out for our quarterly preventative maintenance and was helpful and efficient. Mike and his team have been my go to company since purchasing my home in 2016, always a fast response, efficient communication and friendly.

Provider response

Thank you so much for the review

AJ

Alex Jordan

6mo ago

Their mouse exclusion services seem to have been successful for our home! Good people.

Provider response

Thank you so much for the great review!

AC

Athena Clinton

6mo ago

These guys are excellent and very responsive, nice to work with. We will be using them in the future.

Provider response

Thank you so much for the review

AG

Augie Gamelli

7mo ago

Michael and the team were amazing. They got us out of trouble with a squirrel issue we had and could not figure out. Super professional and provided a lot of educational value with their service. I appreciated that.

Provider response

Thank you for the review!

DC

Dilip Choudhury

8mo ago

Joe Doucet came for quarterly pest control service. Another 6-STAR associate of Bug Bully! He was a gentle man and a meticulous and thorough worker! This family run business is A+++ and I hope they are not purchased by one of the big ones 😀 when the service standard goes down the drain!! I will recommend them to everyone in my neighborhood! Go Big Bully Go!

Provider response

Thank you so much for the great review!

IS

Inderbir Sidhu

9mo ago

Austin was super polite, professional, and knowledgeable. He made sure to access even some hard to reach corners ensuring that the house was fully covered. He explained what he was doing, and even helped change a bulb under the eves! Thank you, Austin.

Provider response

Thank you so much for the great review!

DG

Diane Giombetti Clue

9mo ago

Jason was friendly, professional, and courteous. Consistently impressed with all of the Bug Bully team!

Provider response

Thank you so much for the review

AW

Andrew Welcome

9mo ago

Jason did a great job and was keen on solving any problems

Provider response

Thank you so much for the review

MA

Maureen Ahern

9mo ago

CJ and Mike were professional and reliable in both communication and services. We trust they properly managed the bats in the attic!

Provider response

Thank you so much for the review!

VP

Vinas Pizza

9mo ago

Very good work

Provider response

Thank you so much for the review

DC

Diamond Cafe

9mo ago

Very good work

Provider response

Thank you so much for the review

CD

Caitlin DiCorcia

9mo ago

We couldn’t be happier! A big thank you to you Mike K. for your promptness and professionalism. Removal was quick and stress free. We will definitely keep you in our contact list. thank you again!

Provider response

Thank you so much for the review!

DS

Dan Sensale

10mo ago

CJ Hall was great, and explained everything clearly. Thanks again!

Provider response

Thank you so much for the review

CM

Cathy Madsen

10mo ago

Jason and Sam were on time, polite, and efficient. I’d give 6 stars if I could seeing that they were able to come out the same day given the time sensitive nature of our request. Will definitely reach out if we need them again!

Provider response

Thank you so much for the review!

SM

Susan McDonald

10mo ago

Jason and his assistant did fantastic job at home house today! Friendly and professional. A job well done! I highly recommend you give this company a try.

Provider response

Thank you so much for the review!

LM

Laura Marinilli-Treseler

11mo ago

Jason D came to our house for a bed bug problem. With 2 young kids including a newborn, we were so anxious. He was SO thorough, knowledgeable, kind, & patient answering our many questions and concerns. He educated us on his findings and guided us on what to look for in the future. He made an awful & stressful situation much easier to handle. We appreciate the meticulous inspection process and the multiple treatments to ensure complete removal. Thank you Jason & Bug Bully!!!

Provider response

Thank you so much for the review!

MN

Michelle Newman

1y ago

I recommend Bug Bully to everyone! We are new customers and new to the area and we've become customers for life now. Mike came exactly when quoted, he was very friendly, and very knowledgable about our wasp issue. He was efficient and went above and beyond to make sure we felt confident. He even answered a quick question about another smaller nest (thankfully just a bird's doing!). Thanks Mike!

Provider response

Thank you so much for the review

TC

Tim Callahan

2y ago

I was not told what was done to prevent pests. No follow up. I do not see any changes.

Provider response

Hi Tim, we spoke on the phone after the initial on Monday. I had to order more stations for the exterior but we placed traps in the station that was there. I’ll stop by again when I get the delivery of new stations in (I’m expecting them sometime today) We treated the area where the vole activity was but it will take a little time so you may not notice a change right away. But we’ll be back to follow up probably tomorrow. <br>You can call me directly with any questions 508.329.8030 or you can also call my 774 number at anytime <br>Thanks Tim

MR

Mark R

5y ago

Very professional, on-time service. He got the job done quickly and was very knowledgeable on how to handle the situation. I was definitely shocked by the price being so high, but I guess that's what it takes.

Provider response

Thank you for the review

RC

Ryan C. Winslow

7y ago

Very deceitful company. Michael stats he will complete work and never does. They worked for on a foreclosure in upton. Never completed work per foreclosure property management company. When he doesn’t get paid for non work Michael will sue you in small claims court. DO NOT USE.

Provider response

All work was completed, documented and witnessed as completed. We were forced to open a small claims case after reaching out multiple times for payment over the course of 14 months. We are very reasonable with pricing and we accept all forms of payments and payment plans. This deceitful and untrue review was written shortly after the smalls claims case as an attempt to slander our name and the hard wok that we do for our customers everyday. The court ruled that were were owed payment for an unpaid invoice that was over a year old. This individual did not like the court ruling and thus proceeded to copy/paste this review onto all of our social media accounts stating false and untrue claims, shortly after court was completed. The work was done on 1/9/18 for $295 and these reviews were written 14 months later as they were not about work quality but rather as a way to attack us after a court decision. We are a small local company that has been working hard for our customers since 2013. And we will continue to do so.

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