Provider profile

SMS Indoor Environmental Cleaning Inc.

4.8 stars from 45 customer reviews · 11 Awl St # 2, Medway, MA 02053

  • 4.8 out of 5 stars
  • 45 customer reviews
  • Medway, Massachusetts
  • Open 5 days/week
4.8
Rating
45
Reviews
Yes
Claimed
Yes
Website

About this provider in Medway

For more than 36 years, SMS Indoor Environmental Cleaning Inc. has been a trusted partner in protecting the health, safety, and comfort of indoor environments across New England. We proudly serve homeowners, real estate professionals, property managers, facility directors, contractors, developers, and municipal…

Pests handledmicerodentsthe duct cleaner
Praised forprofessionalthey are responsivethey are professionalthey are honest
Methodssms

Rating breakdown from customer reviews

4.8

45 reviews

5
40
4
4
3
0
2
0
1
1

What SMS Indoor Environmental Cleaning Inc. says about their service

Google has no written reviews for this company, so the details below come from their own website rather than from customers.

Services listed

  • Mold Removal
  • Rodent Feces Cleanup
  • Air Duct Cleaning
  • Mold Remediation
  • Rodent Feces/Urine Removal
  • Duct Cleaning Services
  • Filter Replacement
  • Water Damage Services
  • Industrial Cleaning

Source: smsindoor.com · collected 2026-08-19. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.

Customer reviews for SMS Indoor Environmental Cleaning Inc.

TM

Tiago Moura

5mo ago

Reasonable price, great people, fast and clean work highly recommend!!!

PL

P. Liu

6mo ago

They are very good at what they do. Very pleased with the results and the willingness to do it right.

RB

Robert Begonis Jr

6mo ago

SMS was recommended to me for a mice infestation cleanup at my mother in law's home. Everyone in the company was a pleasure to deal with from the owner Steve, Nancy and all of the crew that did the job. These guys know their stuff. This is not something the average pest control company can do.

MM

Mary MacDougall

6mo ago

I hired SMS to clean a house belonging to a relative that had died. The house had a mice issue and needed extensive cleaning. They did a great job- the floors were sparking after and the house smelled clean! Great relief to get this done in advance of selling the home.

KC

Kathy Casey

8mo ago

Steve and his team were professional and efficient. They covered surfaces before working and cleaned up thoroughly at the end of the job,

JF

Joseph Foley

8mo ago

Contacted SMS responded shortly to examine my situation, set a date within 2 weeks for a reasonable price. The crew was excellent and professional. They cleaned the area making it look new. I would recommend this company!

CH

Christopher Haylon

8mo ago

Quick, efficient, and professional service!

BS

Brian Silven

8mo ago

A great experience! On time, professional, thorough, fairly priced and delivered as advertised. I would recommended SMS to anyone who needs these services.

BC

Bruce Castonguay

8mo ago

We used SMS to come out and do a mold inspection of the attic in our nearly 200 year old home. They were over here very soon after we reached out and it was clear they are experts in their field. Very satisfied with their services!

J

Jenny

8mo ago

Steve and his team were wonderful!! I highly recommend their services!!

CO

Christine ORourke

8mo ago

HIGHLY recommend this company. The owner is extremely knowledgeable, experienced, and explains everything in layman terms. Thank you for doing such a great job.

JT

Jeanne Travers

9mo ago

Appointment was to clean 44-year old hot air system vents for two story cape. On time, on budget, respectful and professional. I will call them again.

AS

Alice Soref

9mo ago

Every person I dealt with at SMS was very kind and highly competent! The duct cleaner did a terrific job and Nancy, at the office, is a sweetheart!

JS

Jeff Stackpole

10mo ago

SMS, Did an amazing job on cleaning and clearing out mold and rodent droppings from out basement. I'm going to bring them back to do the rest of the basement walls before refinishing the basement! Highly recommended!

DS

Donnie Simon

11mo ago

Discovering hazards in your home is one of the worst feelings that you can encounter. Especially when they are health hazards. Add to that the stress of discovering them because of an event in your home at the same time. Whoever you decide to work with is a business you hope will relieve the worry and stress. SMS is that business. They are responsive. They work quickly. They are professional. They are honest. Their pricing in reasonable. And most importantly, their follow up after the work is done is tip-top. I can't begin to tell you how happy my wife and I are with them. We hope that we never have to see them again (obviously), but if we ever encounter any problems they service in the future, we're already more relaxed about them. That's something you don't find in many businesses who you work with. There's no other business in this space to consider besides SMS. Steve Timpany, hands down, knows what he is doing.

IS

IT SolutionsInc2008

11mo ago

-Arrived early -Staff communicated clearly and professionally -Follow through on what they said they would do -Great and thorough job -Followed up with a helpful phone call after finishing up -Left house secure as we have left it. -I would highly recommend.

ZF

Zak Fadili

1y ago

Very professional and experienced.

GT

Gregory Thevenin

3y ago

We were in a bind and SMS came through. Nancy was exceptional from answering my questions regarding the service before service to the completion of the job (cleaning air ducts and vents). These guys are phenomenal. They’re extremely knowledgeable and professional. This is one of those things that you didn’t know you needed until you get it done.

CF

Conor Fitzgerald

6y ago

Extremely poor customer service. When they came to inspect the mold in my basement Steve was very rude to my wife, speaking to her with a condescending attitude and making disrespectful comments towards our home. A "thorough inspection" lasted only a few minutes and even though he saying there was not much work to be done we were still quoted at nearly $2,000. Very unprofessional.

Provider response

We are so sorry that you were unhappy with the communication, but Steve was asked to do an estimate which was free, not a "thorough inspection" for which there is a fee. We pride ourselves on our professionalism, 30+ years of successful remediation business, and that our services are competitively priced. If we can clear up any misunderstanding, we would welcome the opportunity.

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Treatment and cost guides before you call

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