Ehrlich Pest Control

David is a great rep! Very knowledgeable and thorough

My tech Dave is wonderful. So knowledgeable and helpful. Always requested him for great service.

Nathan Godly. He is great, efficient and very attentive.

Doug always addresses and checks EVERYTHING, very thorough! Is very helpful with guidance and suggestions to keep my home pest free. Is very caring to keep pets and children safe from what chemicals he may use.

Our technician, Doug, was exceptional. He was communicative, informative and extremely professional. I really appreciate working with him.

Doug is great...shows up on time and goes out of his way to inform you of the work he is doing, is very personable and if you have an issue will come out in a moments notice to remedy. Couldn't ask for a better technician to keep the pests at Bay!

I called to have someone check my property for bee hives or nests. This is the only company I have ever called that told me they don't look for bee hives or nest, I have to do that. I have an anaphylactic allergy to bee venom. I will call someone else.

Doug is an amazing technician. Five Stars!!!! ⭐️⭐️⭐️⭐️⭐️ He is detail oriented, thorough, and a pleasure to work with. I highly recommend him.

This company was run extremely poorly from start to finish. The work they performed did not solve the problem. I saw another mouse the very next day. When they called to collect payment, I asked them to email me an invoice because I didn’t want to provide my payment information over the phone. They agreed but never sent one. After more than 60 days without ever sending me an invoice or following up, they instead sent the bill directly to collections. Their lack of communication and disorganized billing process made this an incredibly frustrating experience.

Should be zero stars. This has been, without question, the worst experience I have ever had with a service company. They scheduled a service appointment, never showed up, never called, and still charged me for a service that was never performed. What happened next was even more unbelievable. I contacted customer service more than eight times. Every representative apologized, promised to make it right, and assured me that a technician would come out to address my pest problem. Despite all of those promises, no one ever showed up. I wasted countless hours waiting for appointments that never happened and repeatedly had to follow up because no one at the company took responsibility. To make matters even worse, I later obtained the service ticket showing the visit had supposedly been completed. The document indicates that the service was performed and includes a signature in the customer signature area beneath my printed name. I was never present, I never received the service, and I certainly never signed or authorized anyone to sign on my behalf. Seeing a document that suggests I acknowledged work that was never performed was extremely concerning. Charging a customer for a service that was never provided is unacceptable. Repeatedly making promises that no one follows through on is unacceptable. Completing paperwork indicating the service was performed when it was not only makes the situation worse. I would strongly recommend avoiding this company. Between the no-call/no-show appointment, charging me for work that was never completed, more than eight calls to customer service with nothing but broken promises, and the inaccurate service documentation, this has been one of the most frustrating customer service experiences I have ever had.

If I could give this company Zero Stars I would!! Many times I had scheduled appointments for them to come to my home time and time again they have not showed uo, no phone call to reschedule. Today they were supposed to be at my home between 12-5 I took today off from work and AGAIN NO CALL!! When I called to confirm the appointment the rep informed me they are short handed and somebody will be out next Wednesday, June 24 they never confirmed this appointment with me, I can’t not take Any more time from work to deal with this company!!! I will be canceling my contract with them, Also, they’re supposed to show up For the outside of my home. They do not show up, but they still charge THIS CO. IS A JOKE!!! BEWARE!!!

Bill Coffey/Ehrlich is great! Always very responsive and when it comes to doing my company’s PM’s, he is right on schedule and his reports are thorough and come very quick .

Would rate 0 solely for the facts that one of their drivers was driving the work truck like an absolute psychopath this morning all because I moved in front of him on the highway. High beaming me, flipping me off, trying to hit my car, and wouldn’t stop doing it for 10 exits. Called customer service because I was genuinely scared that he was going to do something to me. I would never want someone like that in my home or my place of work. Absolutely ridiculous to act like that in general but especially in a work truck representing a company.

I contracted with them to provide a service, that the technician later stated they do not even provide. Nothing was done at my house, no spraying, no exam of exterior/interior. Wrote back to the sales rep to let him know nothing was done and to cancel all future visits. He stated he understood, then charged my card $325. Could never get him or anyone from the company to call me back after that. Still fighting the charges.

I called in for Bat Removal Extermination in my house. They initially said it’s a service they provide. Went on to say they would need to send out a team to my house for a quote. Then they said Bat Removal Extermination is not a service they provide. What a waste of time. He sounded very unsteady and nervous also.

Wish I could give 0 stars. I have hundreds of wasps flying around my house and even making their way inside my house. I made sure to inform them that this was urgent. They said they would come the next day between 1 and 5. At 4:56 I received a call saying they were having “car trouble” and weren’t going to make it but could come the following day. They came in the rain so obviously couldn’t do any services. The tech sprayed one hive and killed one wasp which we could have done on our own. He said he would call back to schedule a time for them to complete the service which never happened. While he was leaving he drove over our lawn and skid out multiple times causing damage to our lawn and freshly planted grass. We received a call and they said they would reimburse us for the grass seed? Really? That’s all you can do? Before we knew it they had charged us for the whole service and still have not contacted us to reschedule and resolve the issue. I have reached out and so has my fiancé and we have not received a response other than someone telling my fiancé that we can’t get a full refund because the tech sprayed on small area. Completely unacceptable. Not one positive interaction.

This company never responded to a request for service. Later we got a bill for services they never provided. We called and asked to have the bill canceled. 6 months later, this bill has now gone into a Collection agency destroying our credit rating and harassing telephone calls. Steer clear!!

I am extremely disappointed with this company. Since they bought out Watch All which was my previous pest control company there has been zero customer service, no quarterly visits for my annual fee and an offered interior inspection (which used to be part of the annual contract) turned out to be a sales call. As of last Friday I received an email indicating that a technician came to my home (for four minutes) however I was at home and no technician ever came to my home I’m considering my next email to be to the Better Business Bureau

Made a Appointment in the morning,and don't show up right now 15:46. Call to customer service. No one can contact Technician.

Do not use this place for service contracts. They claim they do annual inspections, they schedule them, and they do not show up. Repeatedly.

Doug does a great job

I would give ZERO stars if that was an option. I would not recommend Ehrlich Pest Control. Their customer service is terrible and they are extremely overpriced for the lack of service you get. My basement was filled with flies and mice caught in traps, and despite calling for three weeks straight, no one ever came out to take care of it. They constantly gave me the runaround and failed to show up when promised. For a company that charges premium prices, I expected at least reliability and professionalism, but I got neither. Save yourself the frustration and look elsewhere for pest control.

Horrible company!!! They did not show up as promised and when they did, they delivered very poor service. They were supposed to come quarterly. They did not and after the second quarter with no one showing I had to fire them. I was told that yes, they did not keep their part of the contract even though I paid monthly. I was promised a refund but only received half of the refund amount. I have called numerous times with no response, no call that was promised, no escalation that was promised, no other half of the refund that was promised. They are full of lies. Not a company to be trusted!

Outstanding!! Highly recommend

Marquis was exceptional as always. He is professional and thorough in his work. He takes the time to listen carefully to his clients needs, and addresses all concerns. He is extremely personable. I appreciate the relationship he has established with us. He truly deserves a bonus for his expertise and customer service.

Doug is professional, relatable, thorough and knowledgeable. Couldn’t ask for more - thanks!

We have been using Ehrlich for a number of years and have been very happy with the service. A lot of this has to do with our technician Doug who is the best! He is prompt, knowledgeable and professional.

Incredible service!!! I’ve been using this company for two years now and like usual, we’re on time, informative, and efficient. Doug is pro !!!! Since I started using Ehlrich I don’t have to deal with spiders, rodents etc. thank you.

Doug is a superior technician! He was very helpful addressing all issues!