About this provider in Hampden
Licensed in both Massachusetts and Connecticut, we provide extermination and pest control solutions for communities in the Pioneer Valley. From Hartford County in Connecticut to Hampden and Hampshire Counties in Massachusetts, we are a locally owned and operated company with 34 years of experience providing quality…
Rating breakdown from customer reviews
4.9
218 reviews
Customer reviews for Graduate Pest Solutions Inc.
Kathleen
Graduate Pest Solutions does a thorough job and replies promptly to calls . Also technicians always remember to close all gates after treating my lawn.
Provider response
Thank you Kathleen for the 5-Star rating! We appreciate your business!!
Richard Parenteau
Paul and the crew are very friendly and professional, they clean up after they are done.
Beth T
We’ve had ongoing entry point issues and Jesse was able to locate the likely spot and took care of it. He is very thorough, pleasant and knowledgeable, you can tell he really takes pride in his work. We appreciate his dedication!
Sarah Hatch
Hopefully the ant problem has been taken care of. So far we have not seen anymore.
Luke Barlow
Excellent service in helping get rid of our mouse issues. Jesse was thorough in finding access points outside of the house and we have no activity in months. We’re redoing the basement so we wanted the issue solved and they did. Very personable as well would highly recommend using their service.
Provider response
Thanks for the 5-Star review and your great comments about our service and service technician, Jesse! We always love to hear when one of our techs goes above and beyond when servicing our customers!
Peter Ludwig
We've had a number of different Pest problems and finally called Graduate for help. Living in an older home abutting the woods and a old landfill has its probkems. But Graduate has helped diminish those multiple problems considerably, and we're grateful for their help and professionalism.
Susan Bellows
We love the prompt and professional service we’ve experienced over the years with Graduate. We have a 200 year old converted tavern with lots of “food” for pests and Graduate keeps on top of any issues before they become problems.
Provider response
Susan, thanks so much for your feedback. We are grateful to have longstanding customers like you and appreciate your business!
Liz Gary
The service appears to be working, its been a few months and there have been no signs of "Tom or Jerry". I have recommended the company to several of my friends.
Provider response
Thank you Liz for the feedback, the 5-Star review and for all your recommendations!! We truly appreciate your business!
Ronald Burns
Great service. Very friendly and informative technician.
Provider response
Thank you for the great review, Ronald! And, we appreciate your business!
Larry Ruelle
Mike did a great job eliminating bees and removing the hive in my garage heating system. Graduate responded the same day I called. They have an excellent yearly maintenance program that I signed up for. I'm very happy I discovered this company.
Provider response
Thank you Larry for the 5-Star review and great feedback! We're glad that you discovered us also!! So happy to have you as a GradShield customer.
Jagu Jagannathan
Good service! I have a renewable annual contract and I plan to keep renewing it. The rodent problems were dealt with some years ago, I have not had that problem since Graduate Pest Control took care of it. They are very responsive. A few dats after a routine inspection, I discovered termite and squirrel problem in the back of the garage. They came back promptly and addressed the issue.
Provider response
Thank you for the great feedback and the 5-Star rating! We're delighted that you are a GradShield customer and plan to review! Our mission is to keep your home comfortable and pest-free all your long!
Noah Saunders
they have fantastic service with good technicians and are very nice. I would absolutely recommend them for anyone who needs to get rid of pests!
Provider response
Thank you Noah! We agree, our technicians are professional, effective and friendly! We appreciate your recommendation!
Frank Kapsia
GREAT JOB!!
Provider response
Thank you, Frank, for the 5-Star review and your great feedback! We appreciate your business!
widaly Martinez
First of all I feel frustrated with the employee who speaks Spanish, the man with the long hair came to my apartment to give me the treatment and on October 14th I had an appointment with the doctor at the same time he arrived and since I couldn't attend I asked for another appointment and he went to the office of my apartment and told them that I refused to do the work and that was not what I told him that day and because of his talk they canceled my apartment contract
Provider response
Thank you for your feedback. We take pride in providing respectful, professional service to all residents and property managers we work with. We’ve reviewed this situation carefully with our client, the property manager, and understand there may be some confusion. We are also aware that the property manager has continued to work with you, and you remain a resident at this location. While we can’t comment on details of any tenant–property matters, we remain committed to fairness, communication, and quality service for everyone involved. If anyone has questions about our work, please don’t hesitate to reach out to us directly.
Pamela Clark
I needed a wasp nest removed and I called Graduate Pest Solutions and their staff was very accommodating with having one of their technicians come the very next day to remove! I recommend anyone in need of pest control to call them. Customer service was excellent! Pam
Provider response
Pam, thanks for the great feedback and the 5-Star review. We appreciate your business!
Eric Madison
I've been a customer for a few years now. I called Graduate after getting poor results from another company. Graduate Pest Solutions have been exceptional. The staff are friendly and listen to you concerns, providing service that best meet your needs. Essentially they take care of all my pest control needs so I don’t have to worry about it. I highly recommend Graduate Pest Solutions. Give this great company a try, you won't regret it.
Provider response
Eric, thanks for the 5-Star rating and for your feedback! Our goal is give you the best service possible year in and year out! Thanks for being a Graduate customer!
Donna Staples
Kevin was very professional, even though we know him personally. He separated professional and personal. He answered all my questions, explained everything he was doing and why. I was impressed. I learned more than from any other company we have utilized in the past. Great job Kevin. Looking forward to keep working with your company.
Provider response
Thanks Donna for the great feedback. We are so glad you had a great experience with Kevin. Thanks for choosing Graduate!
Chris Doyle
During the post treatment period I'm experiencing the appearance of black ants some are dead in my 2nd floor bathroom. Is this normal?
Ronin
Great, on time, just wish they did more then just leaving mouse traps around my house, it may solve the problem for the moment but they didn't really do anything for long term.
Provider response
Hello Ronin, we’d love to reach out to you directly, but don’t have enough contact info to do so. We are so sorry that there was some confusion on our service. We want to make sure you are fully satisfied and encourage you to call into our office, or speak with your Graduate tech, so that we can answer all your questions and provide you the service you expect. Thanks for being a valued Graduate customer!
allan mawhiney
all good
Provider response
Thank you for your feedback Allan!
Kat Moran
We like everything about this company
Provider response
Thank you for the great feedback Kat! We appreciate your business!
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