Big Blue Bug Solutions
Verified800 Main St Suite C, South Portland, ME 04106
Open 7 days, Early hours, Evening hours
About Big Blue Bug Solutions
PEST CONTROL SERVICES FOR HOMES & BUSINESSES
Rating Breakdown
4.9
★★★★★59 reviews
Customer Reviews (23)
We started with Big Blue Bug a year ago this past November. We started with deer mice and and then had a few rats due to an infestation in our neighborhood. I will say from day one it has been the best experience to help get rid of this issue and to keep maintaining the issue. Today Zach came and did his complete service inside and outside. He called my husband to give an ETA of his arrival time which is very helpful where I work from home. He came in and was just so nice, polite and knowledgeable. He checked all areas and was patient with me when asking questions and wanting to know that every trap was empty!! He was really great! He went outside to complete the job and sent his detailed report to my husband. Thank you very much for such great service and peace of mind. Carl and Iva Rickett.
Response from Big Blue Bug Solutions
Thanks for sharing the Big Blue Bug love, Iva!
I hired these big blue bug for assistance w mouse problem. They accommodated my Friday afternoon or Saturday only availability schedule.. They sent out Cody Briere who was very thorough and conscientious. I recommend this guy and this company. Dan vallee
Response from Big Blue Bug Solutions
Thanks for sharing the Big Blue Bug love, Dan!
Big Blue Bug is amazing! Zack came out to my home, addressed the issue promptly and came up with great solutions that worked immediately! He is very professional and explains what he is doing each step!
Response from Big Blue Bug Solutions
We're happy to hear that Zack did a buzzworthy job! Thanks for letting us know, Laura.
Response from Big Blue Bug Solutions
Thanks for sharing the buzz, Susan!
We’ve been living in our cottage for the past seven years. Ants, carpenter ants, spiders, mice and more mice. You name it, we’ve had it. We’ve put down traps, sprayed and we’ve tried exterminators. Then we called Big Blue Bug. Mike Cash and his crew takes the time to thoroughly go through our property as well as answer any of our questions. They take their job very seriously. We opened our cottage this past April and for the FIRST TIME EVER since owning the property: No mice. No insects. Thank you, Big Blue Bug!
Response from Big Blue Bug Solutions
Thanks for sharing the Big Blue Bug love, Daisy!
Very thorough review and follow up. Thank you.
Response from Big Blue Bug Solutions
Thanks for sharing the buzz, Eric!
Excellent service, Ryan went above and beyond! The best service after 3 failed attempts with other companies
Response from Big Blue Bug Solutions
Thanks for sharing the Big Blue Bug love, Mihai!
If you need pest remediation services, then you need Blue Bug. Responsive, knowledgeable, accommodating, professional, dependable … and they get results. Blue Bug is the only call we will make if we have pest issues, which thanks to Mike and Blue Bug, we no longer have.
Response from Big Blue Bug Solutions
Thanks for sharing the buzz, Doug!
Scheduled an inspection for a week out, never got a notification, confirmation, reminder or anything. When I called to confirm I kept getting sent to their answering service who can’t see the schedule. Another company was able to schedule me for the next day. See ya!
Response from Big Blue Bug Solutions
Hi Will, We’re sorry to hear that you weren’t pleased with your experience and will bring this feedback back to our team. Thank you for taking the time to share with us.
Great customer service. They do what they say and even more. Very satisfied customer for 2 years and going
Response from Big Blue Bug Solutions
We're glad to hear it! Thanks for being such true blue fan!
Big Blue Bug is so easy to do business with. They scheduled our appointment promptly. Pricing is transparent. They got the job done with a minimum of fuss and bother. Michael Cash was pleasant and polite and extremely knowledgeable about pests and pest management. I highly recommend.
Response from Big Blue Bug Solutions
We're happy to hear you had such a buzzworthy experience all around! Thanks for letting us know, Rebecca.
fantastic results ! NO MORE ANTS ! thanks for your speedy response and fair price THANK YOU BIG BLUE BUG !!!
Response from Big Blue Bug Solutions
Thanks for sharing the buzz, Ken!
Our lake house had mice and wasps, not to mention mosquitoes. The neighborhood assoc uses them for mosquitoes, and I had them come back for mice and wasps. They put boxes with stuff to take care of the mice and refilled them when they came for the wasps. The guy would not spray everywhere because of pollinators, and did not spray near a birds nest on my porch. I was all on board with this, a bug guy with a environmental conscience. He swept up all the wasp debris. He really was the nicest guy. Thank you big blue
After a less than stellar pest control company and then an absolutely horrible experience with their successor, I turned to Big Blue Bug for my Falmouth business. I wish I had found them a long time ago! They were supposed to come out monthly, but at first they were coming every two weeks. When I asked why, they said that there was a lot of "activity" and they just wanted to get it under control---no extra charge! They keep a log book on site for employees to write in and they are extremely prompt and thorough with their reports. Mike has been great to work with as has his technicians!
Response from Big Blue Bug Solutions
We're thrilled to hear that our team could come to the rescue for your business! Thanks for sharing the buzz, Adam.
I cannot recommend big blue bug solutions enough. The quality of service is exceptional and in this day and age, I find this to be rare I have been using them for years for a couple of our homes on peaks Island in Maine. My very first interaction with them was an unexpected one. I was up in Maine by myself let me correct that I was the only human being. I was living in a house with literally thousands of ants. I spent the night unable to sleep because they were all over the ceiling. What can only be assumed by me as divine intervention, As I was on the phone with my husband, crying about our current infestation problem, a gentleman from big blue knocked on my door. I literally started to laugh and said God must’ve sent you. As it was, he was looking for another house, but I told him about my experience and he made time for me that very day to come out and take care of the Ant infestation. I’ve been a loyal and appreciative fan of them ever since They are always professional, courteous, they show up when they say they’re going to and explain more to me about bugs than I ever thought I would have an interest in. I’ve had them show me pictures of bugs that I’ve never heard of before. Never in my Wild imagination would be so dedicated to what they do, but everyone I’ve ever had the pleasure of working with big blue bug. They are the only company I have used since and that I can recommend to anyone that’s in need of their services
Response from Big Blue Bug Solutions
Wow! We're thrilled to hear that you've had such a buzzworthy experience with our team. Thank you for letting us know and trusting us to protect your home, Lisa.
this company is amazing,I must say,I lived with roaches that took ova my apt,when my housing hired Big Blue Bug co.they came in,n a matter of a few visits,u can barely find one now,the gentleman that did the work on my specific apt,listened to me,we shared info,together,with big blue bugs strength n committment,I can now enjoy my place once again...They're quite a humble company,u should be screaming out,how good u all really,truly are,Thank you,from me,my fur babies n my family...for giving us bk our only place to live,I have told n will continue to tell errone in my city,n state,errwhere I can share,cuz U should be called The Amazing Big Blue Bug,Hire em ppl.they will not let u down...n they protect our pets,what else do u need,call em now,n stop playing with those other companies,it will be your best choice n worth every penny!!!
Response from Big Blue Bug Solutions
We're thrilled to hear that you had such a buzzworthy experience with our team! Thank you for trusting us to protect your home, Lisa.
Fast service! Professionals, love that they call when on their way.
Response from Big Blue Bug Solutions
Thanks for sharing the Big Blue Bug love, Maureen!
We recently moved into our new home and found dead bats in the attic (assuming live ones hibernating too). Rodney was knowledgeable, thorough and friendly as he helped me navigate the situation and my options. 5 star service
Response from Big Blue Bug Solutions
Thanks for sharing the buzz about Rodney, Brian!
Extremely knowledgeable, top-notch professional! I thought I might have an infestation, so I called Big Blue Bug for a free inspection. I am so glad I called. Mike addressed all of my concerns. He helped me understand the nuances of the pest, thoroughly explained his company's treatment options, and told me what I should lookout for in the future. He didn't try to push me into an ongoing service or upsell me an expensive package. Turns out, the bugs were a harmless migrating species that only look like an invasive pest. I now have peace of mind knowing that my house is safe and that if I do have a pest issue in the future, I have a top-notch professional I can trust.
Response from Big Blue Bug Solutions
We're happy to hear you had a buzzworthy experience with Mike! Thanks for letting us know, Adrien.
Rain and shine they came on site as scheduled to get the installation of mouse pet safe devices distributed throughout the property. Pat P.
Response from Big Blue Bug Solutions
Thanks for sharing the Big Blue Bug love, Pat!
We have used Big Blue for a couple of years now. They come when they say they will, calling 1/2 hour before. Before using BBB, we'd tried for years to identify where and control mice getting into our home. The back-breaking straw was our daughter opening the pantry door and coming face-to-face with a mouse clinging to one of the kitchen aprons! Not sure who screamed more loudly ;) We also have a contract for ants and have seen a huge, immediate improvement with both pests. After contracting with Big Blue for mice and ants; we saw an immediate HUGE improvement. All technicians have been professional and pleasant; thank you Brett for your friendly service! I highly recommend Big Blue Bug if/when you feel you wan to regain control of your domain!
I highly recommend Michael Cash and Big Blue Bug Solutions for your next help for pest control services. He is friendly, super knowledgeable, courteous, diligent, thorough, and professional. I appreciate his immediate follow-ups and outstanding customer services. Michael is true to his promises, his trade skills & insights are polished in his field, and he is on top to the latest industry’s products. We have not had any returned rodent issue. I plan to work with Michael for many years more. Please call for him to help you with your pest problems.
Response from Big Blue Bug Solutions
Thanks for letting us know, Paul!
Never heard back from them, even though I called a few times and even reached out by email. They responded quickly after I requested information, after reviewing the quote, I had some questions so I reached out..3 times, and I never got a response. Not sure how their service would be, but the response effort was non existent. Even though the person I spoke to on the phone was very friendly but she didn’t have all the answers.
Response from Big Blue Bug Solutions
Hi Rosie , we’re very sorry to hear that you weren’t pleased with your experience. We always do our best to work with our customers and would appreciate the opportunity to speak with you more. Please feel free to give us a call at the office (401-941-5700) and ask for Brian Goldman.
Contact Information
Phone
+1207-803-3817Address
800 Main St Suite C, South Portland, ME 04106
Website
www.bigbluebug.comHours
Services
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