About this provider in Portland
Since 2013, we have provided pest prevention services and have protected the brands, products and health of many of New England's Food and Medicine Manufacturers.
Rating breakdown from customer reviews
5
30 reviews
Customer reviews for Food and Drug and the Bug LLC
Chris Dinunzio
Food and Drug and the Bug have been amazing to work with! Everyone is professional, friendly, and extremely knowledgeable. They genuinely care about getting the job done right and making sure you’re happy with the results. I can’t recommend them highly enough.
Provider response
Hello Chris, thank you so much for the kind works! Our team very much enjoys providing pest prevention services for you and your team. We very much appreciate your partnership and your business!
zheng qiang
Best Pest Control Company I’ve Worked With! I’ve worked with several pest control companies over the years, and Food Drug and Bug is by far the best one. The difference in service, professionalism, and results was clear right from the start. Huge shout-out to Nate — he was extremely knowledgeable, courteous, and took the time to explain everything he was doing. He didn’t just do a quick spray and leave — he was thorough, answered all my questions, and made sure we were fully covered. It’s rare to find someone who takes that kind of pride in their work. Highly recommend this company if you’re looking for pest control that actually works, with top-tier customer service. Ask for Nate if you get the chance — he’s outstanding!
Provider response
We are definitely going to make sure Nate hears about your very kind words! Nate very much enjoys serving you and your team. You are always responsive to our observations. We thank you so much for your partnership and your business!
Sabrina Fiaalii
Beyond their competitive pricing, Food Drug and the Bug is a true food safety partner. Quinn and Chris genuinely care about helping you succeed and go above and beyond to ensure your facility is protected. Quinn is extremely knowledgeable and passionate about his work—always willing to share his expertise if you’re open to learning. This company is not a “box checker.” They take the time to do thorough work, provide meaningful training, and stand by your side during audits and inspections. Their responsiveness is unmatched—when you call, they answer, and when you need them onsite, they show up. What sets Food Drug and the Bug apart is their commitment to partnership. They don’t just provide pest control services; they add real value to your food safety program. Highly recommend to any business looking for a dependable, knowledgeable, and engaged partner in food safety and pest prevention.
Provider response
Hello Sabrina, thank you for your kind words. Quinn very much enjoys providing pest prevention services for you and your food safety team. We are thrilled that you are happy with the services that we provide. Your kind review will hopefully give other potential food safety customers a chance to speak with us about how we may be able to assist them in improving their pest prevention and overall food safety practices. Thank you so much!
Darla Kilroy
Outstanding service, level of commitment and a true partner to solve any pest issue. We have been a long time customer and we are thankful we have such a dedicated company to work with.
Provider response
Hello Darla, we very much, appreciate your kind words and your commitment to food safety. Our team very much enjoys working with you. Thank you so much for your business!
Russell Morse
Great service very personable, and explains everything he's doing and all the bugs..... To a disturbing degree
Provider response
Hello Russell, thank you so much for the kind words. We so appreciate you taking the time out of your day to write such a nice review and we thank you so much for your business!
Eric W
I can't say enough good things about this company. Their service standards are on point and they don't miss. They are always there when I have questions and will always get back to me with an answer. Top tier service, I'd absolutely recommend! Edit: Our service tech, Nate is a rockstar. He is extremely knowledgeable, and cares about keeping my place pest free. This is still the best pest control company I've worked with!
Provider response
Hello Eric, thank you for the kind words. The service team very much enjoys helping you protect your food products, health and brand. We very much appreciate your business!
Ingrid Sweeney
I have worked with the FD&B team for over 10 years and am so pleased with their knowledgeable technicians and excellent service. . They are always available to answer questions by phone or email, as well as provide an in person follow up report after routine service visits. They are excellent at problem solving, and offering solutions. They are pleasure to work with. Dependable, professional knowledgeable, and reliable. Thank you FD&B team!
Provider response
Hi Ingrid, thank you so much for the fabulous partnership we have had over the last decade. You have been an outstanding guardian of food safety and quality. You and your team have always promptly followed through with our recommendations which has assisted in excellent pest prevention. Thank you for this review and your kind words. It means so much to us!
Karla Albuquerque
Have found them to be a great company to work with! Very knowledgeable and thorough. Because they are so thorough with identifying potential pest risks, we are then able to address them before they turn into an issue. Chris(owner) Tim (manager) and Scott our service tech are all very friendly and go above and beyond for you. Highly recommend this pest control company.
Provider response
Hi Karla, it’s been such a pleasure for our team to work with you over the many years. You and your staff are always eager to follow our recommendations to help prevent pests. Thanks so much for the kind words!
Stephanie Albrecht
I first was introduced to FDB about 10 years ago and have since worked with them at a several locations. They are hands down the BEST pest control company I have ever encountered in the industry. Every single person from the owner to the technicians (and everyone between!) are friendly, very knowledgeable, and incredibly helpful. They are all well-trained in not only best pest prevention practices, but what is required for various programs/entities (Organic, Non-GMO, GFSI schemes, large customer audits, etc.). They have come in to help me on numerous occasions to do training, maintain audit-readiness, or problem-solve when the needs arose. I can't say enough good about FDB...HIGHLY RECOMMEND!!!
Provider response
Hello Stephanie, thank you so much for the kind words. Our team has enjoyed working with you very much. You are always urgent and responsive to all of our prevention recommendations. Thank you for being such an excellent guardian of food safety and quality!
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