About this provider in Hammond
Arrow Termite & Pest Control is a family-owned and locally operated pest control company that has served Louisiana since 1958. Our trained, licensed staff service the Hammond area, providing general pest control services, termite inspections and treatment, and rodent control and exclusion. We offer our Hammond area…
Rating breakdown from customer reviews
4.9
93 reviews
Customer reviews for Arrow Termite & Pest Control - Hammond
Jennifer
Great first service. Hoping each visit is as thorough!
Provider response
Thank so much for your trust and support of Arrow, Jennifer. We appreciate it!
Stacey Bordelon
Great first service. Hoping each visit is as thorough!
Provider response
Stacey, this is great to hear. Thanks for trusting Arrow Termite and Pest Control.
Kimberly Cothran
Misty has done such an amazing job inside and outside of my home making sure all the pests are gone or stay away from my property. She is very personable and professional and I highly recommend her as your pest control tech.
Provider response
Kimberly, thank you for the great feedback and 5 Star Review!
Patricia Sauls
Brandy Kelley was very efficient and very nice and on time.
Provider response
It's important to us that our team members make a positive impression, and Brandy exemplifies this. Thank you for sharing your experience and for your support. We appreciate you taking the time to leave a review.
Cudjoe Key23
Justin was friendly, professional and contacted me via txt to come early which was really appreciated.
Provider response
We're happy to hear Justin's professionalism and friendliness made a positive impact, and that his proactive communication to adjust the schedule was helpful to you. Thank you for sharing your experience; we truly appreciate your business and the time you took to leave a review.
Renee` Lehon
Michael Silvestri is great. The appointment scheduling department needs improvement.
Provider response
Thank you for acknowledging Michael Silvestri's great service. We're committed to constant improvement and appreciate your feedback on our appointment scheduling. Your insights are invaluable as we strive to enhance every aspect of our service. Thank you for your support and for taking the time to share your experience.
Jennifer Noteware
When we bought the house we inherited a termite contract with Arrow. I have been impressed with their service. They keep in contact about the schedule and have online options for bill pay. Chris C was just out and he was super friendly and gave advice on an issue he wasn't treating.
Provider response
We're delighted to hear about your positive experience with Arrow and Chris C's exceptional service. It's great that our communication and online billing have impressed you. Thank you for highlighting Chris's friendly advice beyond his duties. We appreciate your support and look forward to serving you again. Thank you for taking the time to leave a review!
virginia pluta
Michael Silvestri is the best technician that worked for at Arrow termite and pest control. I’ve been with them for over 30 years. I’ve had technicians that were rude. I’ve had technicians that never showed up and I am extremely glad that Michael is now my technician from Arrow.
Provider response
Thank you so much for sharing your experience with us, especially your commendation of Michael Silvestri. It's fantastic to hear that he stands out as the best technician you've encountered during your impressive 30-year journey with Arrow Termite and Pest Control. We're truly sorry for any past inconveniences you've faced, but delighted that Michael has restored your confidence in our service. Your loyalty over the decades is incredibly valued, and we look forward to continuing to serve you with the highest level of care. Thank you for your ongoing support and for taking the time to leave this review.
Aurelia Brierre
I am very pleased with Brandon’s attention to details! Thanks for the excellent service✨
Provider response
We're so glad to hear Brandon's attention to detail has impressed you! Providing excellent service is our top priority. Thank you for your kind words and for choosing us for your pest control needs. We appreciate your support!
Mary Mysing-Gubala
Michael Silvestri is usually our pest control technician. He is always prompt and courteous. I appreciate having him regularly as he knows where everything is.
Provider response
Thank you for your positive feedback about Michael Silvestri, your regular pest control technician. We're delighted to hear that he has consistently provided prompt and courteous service. It's great to have a technician who knows your property well. If you ever have any questions or need assistance with anything else, please don't hesitate to reach out. We appreciate your continued trust in our services!
John Faucheux
Michael is always personable and informative.
Provider response
Thank you for sharing your positive experience with Michael. We appreciate your feedback and look forward to continuing to provide you with the high-quality service you deserve.
Ernest Price Jr.
Chris Clines with Arrow Pest control did a great job during my quarterly service
Provider response
We're proud to have team members like Chris who are dedicated to providing high-quality service and ensuring customer satisfaction. Your positive feedback is appreciated, and we'll make sure to pass your compliments on to Chris.
Charmaine Jackson
Duane was my service guy. He was very kind hearted and knowledgeable about what had to be done. He informed me that someone would be contacting me about closing off the vents in my attic to keep the squirrels out. Thank you Duane for your kindness to this senior!
Provider response
It's wonderful to hear about your positive experience with Duane as your service technician. His kind-hearted approach and knowledge are exactly what we strive for in providing excellent service. We're glad he informed you about the next steps for closing off the vents in your attic to prevent squirrels from getting in. Ensuring you're well-informed and comfortable with the process is important to us. Thank you for acknowledging Duane's kindness and professionalism. We appreciate your feedback and will make sure Duane knows how much his efforts are appreciated. We look forward to resolving your issue completely and thank you for trusting us with your home's needs.
nancy wertz
Mar. Acosta did an excellent job of offering methods to do the treatment. The area is covered with glass gravel so I needed an explanation of how it would be done
Provider response
<br>We're glad to hear our team did an excellent job explaining the different methods for treatment, especially considering the unique challenge presented by the glass gravel in your area. Understanding the process is crucial for ensuring that our services meet your needs effectively. Thank you for recognizing the effort to provide you with a clear explanation. We're committed to ensuring that your property is treated with the utmost care and precision.
Jewelrybypatsdesign
Shawn was amazing. Very knowledgeable and helpful.
Provider response
It's great to hear Shawn was amazing, offering knowledgeable and helpful service. We aim to provide our clients with the best possible experience, and it sounds like Shawn delivered just that. Thank you for sharing your positive feedback. We're proud to have Shawn on our team and will be sure to pass along your compliments. If you have any more needs or questions, we're here to help!
Wheeler Lalonde
Brandon arrived as scheduled, introduced himself and egan checking traps. When completed, he notified me and gave me the results of his inspection. He was very professional and clear in what he conveyed.
Provider response
Ensuring that you are well-informed about the results of his work is crucial, and we're glad Brandon met these expectations. Thank you for taking the time to acknowledge his efforts. We appreciate your feedback and look forward to continuing to serve you with the same level of dedication and professionalism.
Adam Broussard
Michael is the best!
Provider response
Yes, we agree! thank you for taking the time to acknowledge him!
Bill Richard
Michael Silvestri is great!
Provider response
Thanks for the 5 star review, Bill! And we agree, Michael is great. Thank you for the support!
Romeo Somera
Very professional, courteous, and efficient. Knows his business and possess a pleasant personality.
Provider response
Your feedback is greatly appreciated, and we're glad to have met your expectations. Thank you for taking the time to share your experience. We look forward to continuing to serve you with the same high level of professionalism and care.
Dale Sanderson
Krista is VERY professional and personable.
Provider response
Hi Dale! Thank you for taking the time to leave a review. We agree, Krista is the best!
C Pon
Our technician, Marquez Stone was very polite and professional while treating our space. He went out of his way to make sure to speak to everyone he encountered. He's an amazing young man and an asset to your company. It was a pleasure meeting his acquaintance. Keep up the good work, Marquez!
Provider response
Thank you for taking the time to leave a review! Marquez is one of our rockstar technicians and, we agree with you, an asset to the company. We appreciate your support :)
Noveal Alexander
Unlike most technicians who just spray and go, Marcus asked questions to ensure satisfaction, took time to listen and pointed me in the right direction service wise to ensure I get service satisfaction. I hope he stays in my area, it’s always pleasant to come across workers who actually take pride in their work
Provider response
Your glowing review truly brightened our day! Thank you for choosing us and sharing your experience.<br>
David Graham
Technician damaged gate and fencing when forcing his way into my locked back yard. Office will not respond about damages to property either. Update: I emailed the contact provided last friday with all the information. Waiting on their response now.
Provider response
Hey mr. David!!! I’m so sorry to hear about this. I can’t find your direct account in our system. If possible can you email claire@arrowtermiteandpest.com and she can help resolve the matter quickly. She is one of our senior managers. <br><br>Update: hey mr. David, one of our managers reached out today. They said they would followup with an email to resolve the matter. Please confirm your contact info if possible to be sure you get the scheduling notifications. If you need anything else, please contact the same manager, Mike K so we can help! Thank you! Update: glad we got this resolved!
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