Ricci's Landscape Management, Inc.

Plow crew did an amazing job, without waking me Up to move truck. Meaning they got out and hand shoveled around my truck to do a perfect job. Little circle of snow is where I have a plant I grow every year and why they did not do that spot

Thank you to Adolfo, Juan A., Nicolas and the RLM crew on a great fall clean up and a wonderful season supporting our landscape needs. You’re the best.

Adolfo, Juan, Hector and Daniel did a terrific job on the fall cleanup. The trimming and fall cut back were meticulously done and they spent all day making sure it looked perfect. Thanks guys!

The RLM crew of Adolfo, Juan, Hector and Daniel did a great job cutting bushes, edging, and cutting the lawn at my home. The weather was nasty, however, the guys took their time and did a fantastic job. I appreciate their attention to detail. The yard looks great. Thank you RLM!

Thank you Adolfo, Juan A., Arnulfo, and Noe for the fall clean-up that you performed at my home today. We are pleased with your service!

Eddie, Hector, and their team have done an amazing job all year – installing a sprinkler system, mowing, and a full landscaping update. We’re getting compliments from our neighbors every time we’re outside. Thanks, RLM!

Eddie M. has cut our lawn for a couple years now and we feel we have developed a good relationship with him. Such a nice man, and very pleasant. Most importantly, he and Hector V. do a great job cutting and trimming our lawn.

Called for an estimate. Kyle came to see my property, explained what was the plan to solve the issue in my backyard. It has been 10 days now. Never heard from him, even after calling RLM office reminding them about the estimate. Well my conclusion is : RLM is UNRELIABLE. Their lack of response shows that they can't handle the job and DISRESPECT customers no matter where they live

We are very pleased with the services that Eddie M and Aaron W provide at RLM.

Adolfo and Juan did a great job on our fall cleanup plus the installation of a rock border. Also the mulch job was very clean. It's always a pleasant experience to have RLM doing our landscaping.

Great work and left everything looking better than before.

The RLM CREW that worked at my house were amazing! Adolfo , Juan A. & Juan H worked together to make my overgrown shrubs and weeds look perfect! We are always happy with the job they do! Definitely recommend!!

Adolfo & Juan were great!

We’ve been using Ricci’s for all of our landscaping needs for a few years! Very pleased. Especially with Eddie M. and Hector V.

Very thorough and meticulous.

Adolfo and Juan did a superb job on our fall cleanup today. Our yard looks fantastic. Highly recommend RLM and this crew. Thank you.

The crew did a great job as always.

RLM is the "Top Gun" in landscape mgmnt. My "Top Gun Tech Team" is Eddie M. (foreman) and Hector V. My "Happy Days" with RLM literally go back a dozen years, yes to 2013. I have used RLM for multiple services all of which were performed PERFECTLY. For several years now I have been lucky to always have Eddie be my lead guy/tech. If I lose Eddie I will go play in traffic. As Always, Bill Teach, a.k.a. Sir William of Winfield

I received great service from RLM and Eddie Hector. Property looks great!

Today Ricci’s did a small landscape project for us. We had two large bushes installed and some plants. Sergio Sr.,Juan and Geronimo work hard. They explained the care the plants would need and signs of problems. They were very polite! Thank you!! I will definitely use them again. Today Ricci’s removed four dead and overgrown bushes. Adolfo and Said arrived and immediately went to work on the scheduled project. After removing the bushes, they worked the area until it looked as if nothing had been planted in the area. I am exceptionally happy with their work ethic and desire to complete the project in a professional manner! Great job guys!! We have found Ricci’s to be dependable and excellent with their service. They have fulfilled their promises when we signed the contract. They are very cooperative and helpful. Their support staff is friendly and knowledgeable. I highly recommend Ricci’s.

[This is from 2022. I was so pissed at the time that I failed to leave a review. Well, here you go!] We received an estimate to have two river birch trees planted. This is what happened... I would like to CANCEL Job. The estimate #1340 was provided and we did approve it HOWEVER it has been over three months. We were never provided an installation date. I had to call twice to see when it was going to be done. On June 20th I saw gas and electric flags marking up my yard. I had to call you thinking it was for this project and it was. Again, no call from you. I was then given a date of June 24th that your guys would be coming out. I stayed home from work on June 24th. On June 24th I received a call from your office that the two river birch trees were not in stock and would have to be ordered! I stayed home from work and lost my time off for this! Then you said, when the trees were back in stock another date would be scheduled. Thank you, no! I want the project CANCELED! [they canceled it without any apologies]

I have never left a bad review for any establishment. I realize that mistakes happen and most of the time it is not the owner's fault, But I am about write my first and I hope only bad review. In the process of starting up my sprinkler system it was discovered that the controller needed replacement. I agreed and the technician said that the office would send me a proposal. At this time, I had no idea that he had already installed the new controller. I will not go into all the details, but when the proposal arrived, I discovered that the controller had been installed. The technician was in my home for 45 minutes, yet the proposal listed 3 hours for installation. And according to the contract for service, all repairs over $200.00 were not to be completed unless it was approved by the customer. The proposal was $699.00 part and labor. I rejected the proposal. A second proposal arroved with the labor hours being reduced but the wage per hour increased and an increase in the price of the equipment. I rejected the proposal, and I cancelled the contract. I hired another company. A new controller was installed and my system is working. My cost went from $699.00 to $238.00 for the same job and the same equipment. I allowed them to remove their installed controller and asked for the money I had pre-paid for winterization. Today, I got the check. I paid $118.75---they sent a check for $116.38. I was even over charged for a winterization that they did not do.

Called for an estimate from two landscapers to redo landscaping at my home. Gentleman came out, looked around the house, listened to his suggestions, I gave him mine, thought everything was good. Told me he’d send estimate to my email, never received. Tried calling never got response back. Must have too much business for me. Vegas got me a quote and were very timely. Alex and Leo care about their customers. This is second time I’ve had issues with Riccis. Won’t happen again. This is in response to what owner is saying. I’ve never heard back from anyone from office. I was told it would be few weeks to get estimate. I said I was not in hurry, but it’s been 6-8 weeks. Btw, I’ve called office before about having my yard fertilized by your company years ago, spoke to lady at office, said she’d have lady that handles that call me back, never did. Then I called back and asked to speak with her, left message, never received phone call back. I called other companies, they call you back or answer your questions right away. Riccis must have too much business. Good for them, they don’t need mine.

This review originally had more information, some details of my complaints, photos, etc., that I believe are accurate. I subsequently received a letter from a lawyer for this company threatening all kinds of legal hell and damnation if I did not remove the review. I believe that in a lawsuit I would ultimately prevail as I also believe the facts are on my side, but the costs of litigating can be oppressive. So for the time being I have removed the original test of this review and photos, while I decide if it's worth the costs of getting my own lawyer involved. Ask yourself do you want to do business with a company that when they receive complaints and bad reviews, gets their lawyers involved rather than engaging with the customer to resolve the issue or posting their own side of the story for the public to see?

Our patio that RLM installed a few years ago is looking horrible. I called to ask best way to clean it and if this was normal. Person who answered phone didn’t know. Left two messages. Never heard back.

We had RLM do mulch/landscaping last year and they did a great job. However, they came out this year to give us some ideas regarding our back yard and quote us for the various stages of work they were recommending. It sounded great! Until 2 days later we get an email, "thank you for considering RLM, we would like to respectfully decline the landscape work desired". They gave absolutely no reason why and did not answer email or phone call regarding the drastic change from when they left our home. I am shockingly disappointed in their unprofessionalism.

The office staff were friendly and easy to deal with. However, it’s Over 3 weeks now waiting for an estimate to alleviate some drainage issues. On the day of the estimate, the guy was almost an hour and a half late....with no courtesy call. It’s very unprofessional to have to have the office staff locate the estimator to find out if he was even still coming out. I took the day off work for that...my time is valuable too. Then he told me he’d have my estimate done in a week or 2. Now past 3 weeks....still waiting.

They never graded my yard properly. I've got giant dips in both my front and backyard that I now have to take care of. They over charged me for sod they didn't use claiming I got the wrong delivery, even though the job foreman was trying to sell the excess. Well, as it turns out they shorted me a LOT of sod because they didn't sod an entire section of my property even though it was clearly marked. My neighbors had to make up the difference. They did such a crappy job installing the sod in my backyard, it's a nightmare. Seams aren't together and dips and holes. Someone is bound to break an ankle. I would never recommend or use them again.

They have no respect for clients neighbors! Nothing like getting woken up at 7 AM on my only day off in 15 days!! Couldn't wait till at least 8am?! Ridiculous and rude!