Provider profile

Northwest Exterminating - Ringgold

4.2 stars from 89 customer reviews · 456 Bandy Ln, Ringgold, GA 30736

  • 4.2 out of 5 stars
  • 89 customer reviews
  • Ringgold, Georgia
  • Open 5 days/week, Early hours
4.2
Rating
89
Reviews
Yes
Claimed
Yes
Website

About this provider in Ringgold

Northwest Exterminating – Ringgold, GA/TN offers comprehensive, eco-friendly pest control and property protection services for homes and businesses throughout the Ringgold area and surrounding communities in Georgia and Tennessee. Our expert team specializes in green termite control, mosquito reduction, wildlife…

Pests handledcockroachesflies
Praised forprofessional

Rating breakdown from customer reviews

4.2

89 reviews

5
67
4
3
3
4
2
1
1
14

Customer reviews for Northwest Exterminating - Ringgold

TR

Tim Richardson

6mo ago

Excellent service. Professional and effective. Tim Smith also explained options to better fit my property needs. No pressure, just finding the right match.

Provider response

Thank you for 5 stars, Tim! We appreciate your kind words and for trusting the Mouse to protect your house!

MD

María dolores Pérez

6mo ago

Tim Smith is so professional, very well educated, he is the best

Provider response

Thank you for the wonderful review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!

JL

John Lane

6mo ago

Tim is the nicest and friendliest person you could have working for you. He us so informative and thourgh.

Provider response

John, thank you for the 5 star review! We truly appreciate you sharing your experience and are happy to have you as a valued member of our Mouse family!

MF

Melissa Frady

6mo ago

Tim does a great job

Provider response

Thank you for sharing this with us! We’re grateful for your support and happy to have you as part of the Mouse family.

JS

James Smith

7mo ago

Tim Smith has been taking care of our house for the last 5 years and is always a pleasure to talk to. He has also answered any questions or concerns we have with sincerity. I highly recommend reaching out to Tim if you’re in South East Tennessee or North Georgia and looking for excellent and reliable pest control service.

Provider response

Thank you for 5 stars, Erin. Our goal is to provide each customer with an extraordinary experience, and we’re happy to hear we hit the mark for you! Thanks for being a part of the Northwest family!

4C

4Who? Cardoza

7mo ago

We needed an issue looked at & treated & Brent Coffey came & provided the best professional service we’ve ever had! Thorough, on time, explained everything well & communicated great! If you need anyone you can trust he is the guy!

SH

Shalon Hannah

7mo ago

Tim has exemplified his knowledge of his craft in every aspect of extermination, both internal and external.

Provider response

Shalon, thank you for taking the time to leave us five stars! We are happy to hear that we were able to deliver an extraordinary experience to you! We are glad you are a part of the Northwest Family!

KK

Kim Kavir

8mo ago

Horrible company, they charged us a big amount, but didn't get rid of our roach issue. They refuse to give us a refund of any kind. Do not use this company you will greatly suffer if you do!

Provider response

We’re sorry to hear you were disappointed with your experience. We did speak with you directly regarding your concerns and the services provided. While we were unable to offer a refund, we truly appreciate you taking the time to share your feedback and wish you the best moving forward.

AG

Alice Greer

1y ago

I’m a new customer in the last 6 months to Northwest Exterminating Ringgold. Lindsay made it so easy to get set up and arrange my payments. She always checks to make sure the scheduling is convenient and I appreciate her scheduling Brent for us because he does a better job than anyone we’ve ever had. Totally awesome service!

CT

Carole Teter

1y ago

Lindsay is a true example of EXCELLENT customer service. She is always professional, courteous and pleasant when she calls to schedule my quarterly pest service. She returns my calls promptly and is always very personable. Brent is a great technician, always pleasant, and i have never had any issues with any kind of pests. He is very thorough. Northwest Exterminating is very lucky to have both of them! They are a great team!

QJ

Quincy Jenkins

1y ago

Since becoming Northwest, they’ve modernized their processes, and we still get to keep Dylan as our pest control person. Thank you, Dylan, for being awesome. And you, too, Lindsey. -Q. Jenkins

AM

Austin McBryar

1y ago

Horrible Business, flaky people. Stay away.

Provider response

Austin, We appreciate your feedback and apologize for any inconvenience you have experienced. If you wish to discuss what we can do better, please don't hesitate to reach out to us at themouse@callnorthwest.com. Thank you.

DE

David Ehlers

1y ago

Brent Coffey is excellent. He really knows how to take care of our pest.

CW

Carol Willingham

1y ago

Brent Coffey has been our service technician for a long time. He is always professional and offers great service. We are pleased with this company.

BB

Barbara Beck

1y ago

We have had your exterminator services for a few years now and have always asked to have Brent Coffey to service our home . Brent is amazing , professional, and very knowledgeable. . Today Brent Coffey and Brian Tuder came to remove a hornets nest on our home . We couldn’t have asked for a more professional job !!!! These guys are a true asset to Northwest Exterminating . Thank you for all you do to keep our home from all the little pests out there Micheal & Barbara Beck

D

Da

1y ago

I have been very pleased with Northwest (Enviroguard) Exterminating! Clay Simpson is the Business Development Manager. He has been to my home several times to personally address my pest care needs and concerns. Dylan Welborn is my Service Tech. He is the best! Takes very good care of me. Always quick to answer a question or lend a hand. The Northwest (Enviroguard) staff has always been courteous and helpful. They are a local business doing a good job for the community.

Provider response

Thank you so much! We appreciate you and love to hear you are a satisfied customer!

ER

Emma Reigel

1y ago

Brent is the BEST. 12/10 service

VZ

Valentina Zapata

1y ago

called them TWO times none of them worked. we had a drain fly issue in our bathroom drains and the guy just sprayed something and left . Didnt work at all so we took matters into our own hands and poured boiling water down the drain and did more than he ever could. Crazy you guys SUCK and take advantage of people and are so lazy at their jobs! 😐

G

Gridcrash-io

1y ago

Horrible service. Never answered the phone. Had to leave messages and they didn't return calls for requested follow-up appointments. I usually write good reviews, check them and find some great folks to do business with but Do NOT do business with EnviroGuard

KH

Kimberly Henson

1y ago

We had a horrible experience with Enviroguard. We had small spiders and bugs around the outside of the house. Their chemicals were ineffective and we had to call another company to come out.Do business at your own risk.

KD

Katrina Denton

2y ago

Make sure you go with them for the inspection. Said it would cost 4 to 9k to get rid of bats after the inspection. Did it ourselves and found that the bats weren’t actually in the attic but outside the screen on a vent. Sprayed water and they flew away. Such a scam.

Provider response

Hello, I believe there was some confusion with this claim. You may have us confused with a different company because Bat Control/Removal is not in our wheelhouse of services anymore. However, we do have a wildlife company that we will refer customers to that has a great reputation. I'm sorry you had a bad experience and would love to talk more in detail to make sure there wasn't any confusion and how we can help for the future! 706-965-9078

AD

Austin DeMaria

3y ago

The way they do things is outdated and we continued having issues over the years. I had to treat my house myself because what they were using did not last. Plus their bait traps did not work. They told me that I have to add my own traps. Sadly A waste of money if I had to do their job. Cooks Pest Control is more up to date on treatments and care about your needs and wants.

Provider response

Thank you for your review- we appreciate your feedback! We always strive ourselves on excellent customer service and resolving pest issues. I did notice that on your account we had switched your account from semi-annually to quarterly, but did not have any call backs since 8/4/2022 for any issues. We were unaware of any current on-going problems that we could have addressed and resolved. If we don't know of an issue, it is hard to get it under control. We wish you the best with the new company! Again, thank you for the feedback!

RS

Ramona Smith

4y ago

We had a Sump Pump Blue Angel 1/3 HP F33CIS put in under our home. I don't believe they have the expertise to install these. It kept turning off and finally quit in a little over a year & they would not respect the warranty; we had to call them several times and the owner was very rude; the office starting blocking the calls. So we had to buy another sump pump through a local company. Beware!!!! maybe only for pest control.

Provider response

Dear Ms. Smith,<br>We are sadden for your experience, however, we do not show you as a customer in our system for the Enviroguard Pest Solutions located in Ringgold, GA. We service the north Georgia and Tennessee areas only and are not affiliated with any other 'Enviroguard' companies throughout the US. We hope your experience gets better and you are able to get the sump pump working. We know how frustrating that can be!

W

WardStone

4y ago

Sorry to any poor sap ahead of time the falls for the same thing I did. They will charge you for work they never show up to do, and their "fees" will magically increase after you sign the contract with them. Update: Glad to see you guys give out my email address to spam websites. Tested it by setting up a different account with a new email and user name just to make sure and voila same outcome. P.s. having a lot of fake accounts with 1 review on them + each of the reviews posted at the same time with the EXACT same tags makes your company look worse than it already is.

Provider response

Hello,<br>We are very sorry to hear that you had a bad experience with Enviroguard Pest Solutions. As a company we take great pride in the transparency of our work and our contracts. We would love to make this right, especially if you paid for a service you did not receive. Please contact us at 706-965-9078 or nobugs@egpest.com with more details (name, address, or phone number) so we can review your account to see what went wrong. Thank you for the feedback, we look forward to hearing from you.

JC

janice cooper

6y ago

We were repeat customers so we had high expectations. We were not at all pleased with the QUALITY of service we received. They were very nice and on time, but after the initial treatment and three more subsequent treatments we still have the bug problem! We were told by Chris that they took the bed apart and took it outside and sprayed it real good and put it all back together and we found that not to be true. We took the bed apart ourselves today and found cobwebs in the corner of the underneath of one of the drawers of the bed and they were just here for their last inspection and spray only three days ago and if the underside of the bed was sprayed like I asked I would not have found those cobwebs there. We also found hundreds of white eggs along the rails of both sides of the bed and underside of the rails there, again, that should not have been there if everything was cleaned properly to begin with and sprayed underneath there like it was supposed to be and like I requested . I can’t wait to see the underside of the dressers we have not turn those over yet but we will . So now here we are back to square one and trying to remedy the situation using some permethrin that I ordered online. When Clay came out for the original inspection he told us permethrin would not do any good for these bugs but yet what they sold us and what they brought out was $150 bed cover that had permethrin on it !!! Meanwhile we’re out $750 total. We definitely won’t be using these people again and I don’t advise anyone else to either. Go get you some permethrin online and just do it yourself people you’ll save about $710.

Provider response

Janice, we are sorry to hear you were not satisfied with our service. After reading your review, we feel the best way to clarify the situation is in a private message. We value your feedback and we look forward to reaching out to hear more on how we can improve for next time. Thank you.

PL

Pk Levine

7y ago

Warning: They require you to sign a contract with them before you even get a chance to see their results - which means that they get your money whether they get results or not. After a few months of Enviroguard Pest Control treating our home, our pest problem is WORSE than it was before. When we wanted to go with another company, we were informed that we'd have to pay them hundreds of dollars to cancel the contract or face legal action.

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