Great Southern Exterminating Inc

Donna and her team are rockstars!! I’m a realtor and was in need of a last minute inspection. I called Donna and she was able to get someone out in under 24 hours. She communicated with me frequently to let me know where she was, and got the clearance letter to me in record time. Needless to say, I’ll be recommending them for inspections/pest control in the future over the company I had used previously. If I could leave more than 5 stars, I would! Thank you Donna and team, you saved the day!

I highly recommend Joshua who took care of a bug problem we had for years. My only regret is that the 2 employees who came in the years before him did not have the know-how to treat the problem. Thank you, Joshua!

I had an inspection appointment window of 2 to 3 p.m. on the scheduled date. Great Southern reached out in well enough time to communicate a need to alter my inspection time. My inspection was performed by a gentleman by the name of Casey who was the utmost professional. He was accompanied by Mrs. Davis who handled the paperwork and administrative aspect of the (on the grounds) inspection. She too was very warm, personable and family oriented. The professional manner in which the team conducted the inspection left me with confidence that the business at hand had been conducted properly.

Wonderful Service. Josh goes above and beyond as a technician Highly Recommend!!!

Always so great to have Mr Edward come by! Always on time, and soo friendly!

Highly recommend great service and techs are knowledgeable, courteous, fast, and efficient.

Hello to all of you Google review readers! I wanted to jump on here and talk about a company I just had an excellent experience with: Great Southern Exterminating. Donna, the owner, came out to a very difficult little property I own in Darien that was once knee deep in termites and other wood destroying insects. Unlike other exterminating companies that I had look at the place, Donna didn't tell me she couldn't help—she told me that not only could she take care of all the issues present, but also that when the work was done, she would issue a lifetime treat & repair bond! THAT is what standing by your work looks like, folks. I am beyond impressed with the quality of work and professionalism of Donna and her crew. I very highly recommend Great Southern Exterminating, Inc.

I have always received outstanding service from the team at Great Southern Exterminating. I highly recommend them.

Josh is our service technician and is amazing. I appreciate his communication, service, and kindness. He is friendly and does a wonderful job. Great Southern has chosen a wonderful employee for their company, and I wish him the best in his career with this business and beyond. Thank you, Josh, and thank you, Great Southern!

I never do this but I had some of the worst customer service with this company. I understand what I was asking was something that they could not do. But if I am not being rude then there is no reason for them to be rude. I'm moving and I have dealt with nothing but terrible customer service except for All My sons moving company they have been wonderful. I'm just tired of it and I think that this is what this is for, to remind customer service Representatives that their job is to listen and be nice until they are disrespected and then I believe that they should absolutely be able to take out for their self.

Top notch community oriented business! We've been with them for years. Thank you for housing my family when we couldn't get to our home this last week. 🩵

My go-to pest control service provider as a realtor. Donna is amazing. Great price, great service.

The customer service when scheduling was great, but I'm overall unhappy with the quality of the product. I had the interior sprayed, and within a week, I was watching bugs walk right where they had sprayed. When the tech came to the house, it was raining, so we didn't have the opportunity to do an outdoor spray. I called and scheduled the outside spray with no issues but was surprised to see them spray using the same device they used inside on my outdoor windows and doors. I was referred to this company by a friend who has used them for years without any issues, but they don't seem to have the same quality of product as another company I previously used at a different location.

Donna is amazing. So professional and experienced . Cannot recommend highly enough!!!

Great service at fair price. The termite inspector is very professional and arrived on time. He did a thorough inspection and some preventive measures.

February 2023: Great southern missed my house one week because I live off the beaten path but the owner personally reached out to me to apologize and promised that they would come back out the following week which they did. The owner followed up after to make sure I was taken care of, top notch service.

Great Southern Exterminating is The Best! Hands down!!! There is No Exterminating company that can come close!!! BEST services, BEST prices and friendly techs.

I've used them for years. I'm out state now and need a company I can trust. When I call I know that the job is done correctly and fair price.

Signed up for a 6 month contract to rid my house of German Cockroaches. Tech was friendly, professional n on time. 6 months later, I still have German Cockroaches. Called n spoke with tech he was very helpful n said they can continue spraying/treating n I could just pay monthly w/o a contract. I will not continue to pay for a service that does not rid my home of German Cockroaches. Tech is a wonderful guy. Product ,not so good.

I had rental property and asked them to get with the rental company so they could be there while place gets inspected or let the tenants know what's going on. Well 2 years later they turn me into collections as I have no idea what was performed but still want money for supposedly performing service. Had asked for itemized paperwork from the collection and just get a blank paper stating perform a service and to pay x amount. (Real helpful to ensure that they really performed the work) and that is why I asked them to get with the rental company.

I am taking it that I have to be at my home for these employees to spray my home? I was at work came home didnt smell any of the bug spray and still had cockroaches crawling around??? This was 2 days ago. I will be calling again and I will be here to make sure you're employees spray every single inch of my home like they are suppose to

I am a renter of one of the properties that this company services. While monthly bug sprays go well and no bugs have been seen, they lack in the area of keeping to appointment times that they set up with the customers. They either arrive anywhere from 30 to 45 minutes early or they forget about the appointment all together. Their yearly termite inspection is a perfect example of that case. Last year they completely forgot about an appointment and this year they were almost a half hour late. When I spoke with the receptionist to double check appointment time she agreed it was scheduled for what I had thought, I asked to reschedule she reassured me they were right around the corner but gave no call at the appointment time to let me they were running late. This in my eyes is bad business. If you own and operate your own business you should value your customers more.

We have loved the company. David has been servicing our home for years and has been great. Donna is wonderful. Be cautious of their younger staff. Not only did the ‘kids’ forget to complete a service they also caused massive damage around my house. Last time they were out the ‘kids’ parked right in the middle of my front yard destroying the yard. Also they hit multiple irrigation lines. While it was offered to pay for the parts, my labor is much more expensive. If David shows up at your house - rest well - he is the best. Anyone else - keep an eye on them. After my recent issues with service I was offered what amounts to $10. It willl take me the better part of the summer to fix what was displaced during the last visit. Just be careful who shows up.

This is the third time I have had a missed appointment with this company! Lady said she had tried to call to schedule when I called from my new number so I checked my other phone that is still active and I had no missed calls. Whoever is in charge of scheduling needs to do what they are supposed to do. I am normally pretty busy and don’t have time to just throw away waiting all day for someone that never comes!!! Plus, the last four times they have came out only one or two rooms get sprayed instead of the whole house. I’m very frustrated with this company at this point!