Pates

Great customer service! They took the time to answer all my questions and provided a long-term solution. I appreciate their dedication!

ABSOLUTELY DO NOT RECOMMEND THIS COMPANY!! I stopped in their office 6 weeks ago to ask for pest control service and was told they were 6 weeks out I got into town and stopped by their office again on Monday may 24th and was told the person in charge would not be back till Friday? I need pest control service and more importantly an inspection to see if I had an active wood destroying situation Such as termites or Beatles? Again no response I called 2 times the 25th and the 26 finally got a response.But NO VISIT?? I think their doing their best to GO OUT OF BUSINESS! NO EXCUSES FOR NOT CALLING A PAYING CUSTOMER BACK!

I would never recommend this company to an enemy. I have ants in my store I called pates to come out. They spayed and killed the majority of them. I was told to wait a few days and they would die then they were supposed to come back after the 3 days to put grandulates down. They never showed back up and now the ants are back just as strong. I've called for a month trying to get them to fulfill there 3 month warranty and I keep being swept aside. I was even told to go to Wal-Mart to but an ant repellent. Isn't that what I paid them for? The lady on the phone doesn't care and won't pass my messages to anyone higher on the food chain. She refuses to give me my money back so I can pay someone else to finish their job. This is by far the worst experience ive ever had with a pest control company.