About this provider in Douglasville
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Rating breakdown from customer reviews
4.9
115 reviews
Customer reviews for Garland Services, Inc.
Bryan Reid
I have used Garland for over 15 years after a friend recommended them. We had a wasp infestation in our bedroom wall and the owner came out himself to talk to us about the job. They did an excellent job at a more than fair price. Since then, I have used them for my quarterly pest service and they also did a termite treatment when I sold my house. I would not even think about using anyone else. Lou is our technician, and he does great work. He is friendly, knowledgeable and helpful. I consider him a friend!
Provider response
Thank you so much for your continued trust and loyalty over the past 15 years—it truly means a lot to us. We’re grateful your friend recommended us all those years ago, and even more grateful that you’ve stayed with us ever since.<br><br>I still remember situations like that wasp issue—those can be stressful, so I’m glad we were able to take care of it quickly and give you peace of mind. It’s great to hear you’ve been happy with your quarterly service and that we could help with your termite treatment during your home sale as well.<br><br>Lou will really appreciate your kind words. He takes a lot of pride in his work, and it means a lot to know he’s made such a positive impact—not just as your technician, but as someone you consider a friend.<br><br>Thanks again for being part of the Garland Services family. We’re always here whenever you need us!
Baron Saussy Jr
From the phone call with the receptionist to Chad Garland coming to my home; it was a great experience. Everyone was very professional and Chad was very knowledgeable, very professional, and very helpful. I highly recommend their services to everyone.
Provider response
Thank you so much for the great review, Baron! We truly appreciate you trusting Garland Services with your home. It means a lot to hear that your experience was positive from the first phone call all the way through the service visit. Providing professional, knowledgeable pest control service here in Douglasville and across West Georgia is always our goal. If you ever need help with pest control, termite protection, or anything else in the future, please don’t hesitate to reach out. Thanks again for the recommendation!
Judy Strickland
Lou does a wonderful job of taking care of our home both inside and outside 😃
Provider response
Thank you for your 5 star review! Lou is an awesome man and technician. We are very blessed to have you an Lou as part of the Garland family.<br><br>David C.Garland<br>Owner/CEO
James Brady
The technician is thorough and a pleasant fella.
Provider response
Thank you, James. It was very nice to meet you.
K. Dot Talbot
Lou is always friendly, thorough, and professional. He is always willing to be flexible around my dogs. I appreciate his service very much.
Provider response
Thank you so much for your kind words! We’re glad to hear that Lou’s friendliness, professionalism, and flexibility have made a positive difference for you. We always want to make visits as smooth as possible—pets included! We truly appreciate your trust and look forward to continuing to provide great service.
Donna Pittman
Lou is great!
Provider response
Thank you Donna. We appreciate your business and your review
DOUG KIEHN
Excellent service thanks Lou!
Provider response
Thank you for your five-star review. <br>Welcome to the Garland family. <br>David C Garland <br>Owner/COO
Sit Means Sit
We are extremely happy with our technician and the quality of service! Lou is great and always takes good care of us.
Provider response
Thank you for your rating!! We appreciate your feedback.
C H
Matthew provided us with excellent service for his first visit to our home for pest control. He was polite and did a great job spraying both inside and outside of our home.
Provider response
Thank you for your five star review. I am happy to hear that Garland services met your expectations. Welcome to the Garland family.<br>David C. Garland<br>Owner/COO<br>
Amanda Thomas
Garland Pest Service is a step above the rest. I have used several of the big name services and everything-customer service, price and quality is so much better. I live out in the woods and have not seen one unwelcome critter since starting with Garland!
Provider response
Wow! We are so pleased to work with you! We take pride in customer service! Thank you for your review!
LARRY PARDUE
Tech has been very professional and informative as to what was happening step by step. We had one of big name companies and it was nightmare. Never wanted to come inside, wasted a year's worth of monthly fees on Terminex. Very pleased with results this year. Highly reccommend your service. Thanks .
Provider response
Thank you for your review! We are pleased to hear that you are happy with our services!
Herschel Clark
Lou did a great job!
Provider response
Thank you for your review! We take pride in excellent service. We appreciate you as a valued client and look forward to many years of service with you.
Patricia Cadenhead
Very happy with my service. Professional technician & friendly staff.
Provider response
Patricia<br>Thank you for your five-star review! I am happy we made you happy with your service. Welcome to the Garland family.<br>David C. Garland<br>Owner/COO
AMichelle
Excellent service and always professional!
Provider response
Thank you for your five-star review! I am glad to know that we met your expectations. Welcome to the Garland family!<br>Owner/COO<br>David C. Garland
Katherine Mitchell
New customer- Had an appointment for Wednesday from 2-4 pm. I rearranged my scheduled to meet with them. No one showed up or called to say that were not coming. We are all busy and prefer not to have our time wasted.
Provider response
I apologize that we were not able to connect. I did come to the property and found that no one was there upon my arrival. We strive to meet all of our commitments and appointments as promised. Although we make mistakes at times as all humans do, this was not one of those times as we arrived in the window as promised. I will reach out to you personally to apologize.
Anyika Nkululeko
Lou is a great technician. Thorough, accommodating & willing to please me with professional services
Provider response
Thank you for the great review! We appreciate you supporting our small business. Welcome to the Garland Services family!
Ambrosia Berry
So far so good!
Provider response
Thank you Ambrosia! We will always strive to make sure our customers stay happy!
Alicia M
We went with Garland Services, Inc. based off of all the great reviews on Google. So glad we did! Excellent service! Lou called ahead to let me know he was on the way, he was on-time, friendly, efficient, and thorough. AND Garland is a local business! Highly recommend!
Provider response
Thank you for your 5 star review. I am glad we met your expectations. Lou is awesome technician and an asset to Garland services. Welcome to the Garland family.<br><br>David C.Garland<br>Owner/CEO
Melody Rowland
Garland was thorough and the economics were reasonable. Their staff were friendly and knowledgeable.
Provider response
Thank you for the 4 star review! I am happy to hear we met your expectations. Welcome to the Garland family .<br><br>David C Garland<br>Owner/CEO
chantrel Frasier
This company is a great business in general but should absolutely receive all the local business they can handle. Mr. Garland is truly the best and after 20yrs of service still makes an appearance to ensure the customer is happy. Lou is an amazing technician my family and I are new to the neighborhood and he made sure we felt welcomed and understood the after care instructions. You will come in contact with Sarah as well she is your first point of contact and is the absolute sweetest. This is customer service at it’s finest and I’m positively thrilled that I chose Garland pest control to handle my home and lawn care needs.
Provider response
Thank you so much for your kind remarks. We are glad that you are now part of the Garland family.
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