PestBear of Brandon, Inc.

My tech Juan is great, communication is good, pests are gone. Couldn't ask for a better team.

Just wanted to pass by and give pestbear a shout out for having great customer service as well as good products. I recently upgraded to snakeaway a product they use to protect against snakes and it has been great so far.

We're fairly new to PestBear but have been pleased so far with their evaluation and servicing of our lawn. The technicians are knowledgeable and keep us informed.

Great customer service

Good service and price.

This company is great! They were so easy to work with, came out right away. The pest professional went over everything, gave us options. We’re very satisfied.

I’ll be 100% honest, things were a little confusing in the beginning due to some unclear communication, but the company truly made up for it. Our technician, AJ, was fantastic—very knowledgeable, professional, and genuinely helpful. The company also stepped up, took responsibility, and provided great customer service to make things right. In the end, I’m happy with how everything was resolved and appreciate the effort they put into ensuring a positive experience. I’m looking forward to continuing to use them for quarterly pest control.

Great service.

We have been using Pestbear since 2022 and are very happy with our pesticide services. Our technician Juan is always available, when needed, comes to service our home every 3 months and answers all our questions. He is friendly, professional and shows great customer care! Thank you Pestbear and Juan for keeping our home bug free.

reliable. effective.

No call, no showed me. Never called to reschedule

I love that I had a problem and they got out within hours to help with remediation. No fuss, no muss. I definitely made the right choice!

Used for 6 months and I had more bugs then before and my lawn is almost dead. The last service was never even completed due to a lock on my back gate, never came by to finish, however charged me full price for the service and their management never even called back. I recommend stay away, go to a good exterminator and use your own fertilizer and lawn treatments.

I have been a Pestbear customer for over three years, and they have consistently made my family and me feel like valued members of their team. My technician is always readily available to assist me. The management is exceptionally wonderful. I wholeheartedly recommend Pestbear to anyone seeking a reliable pest control company.

While getting on the Polk Pkwy this morning, I got behind PEST BEAR truck (left lane) w/ semi in the right lane. The left lane is trying to pass the semi, with your driver being first. He then continues to slam on brakes (at 70 mph, cars behind me too & semi to right) Driver then passes the semi & moves to right lane & flicks me off. Law states LEFT lane is passing lane, which all cars were trying to do besides the PEST BEAR driver. Then to slam on his brakes too. The PEST BEAR truck was not numbered w/ any specific "truck 10", just company logos. 6/4 7:45am Polk Pkwy East to West. If I had not been paying attention to his Brake Slams, not sure that I would be here to type this but I'm just happy his middle finger still worked.

Terrible experience, mis-managed, disorganized. I had Pest Bear for my lawn service for about 8 months. The lawn got worse and worse every week. Their technicians did nothing it seems, and I canceled. Canceling was a pain. I had to call 4 different people trying to convince me to stay before they actually canceled. Then after cancelation, 2 or 3 more numbers called of different managers trying to get me back with free service. I’ve had to block multiple numbers. Today, a month after I canceled service, they came to my HOUSE trying to get me to sign up again. Completely unacceptable. I don’t know if there isn’t coordination between the different divisions, but if not they need to fix that. This is ridiculous. One of the worst customer service experiences I’ve ever had, and definitely the worst lawn care I’ve ever had. Do not buy.

Garbage service, Waste of money, And the only time they call to check on you is when you cancel your membership. “Daniel from corporate office” is a super weird dude.

One guy showed up two times in the past year… the first time and more important time was inside the house where the pest service is really needed. The second time he tells me he was there and sprayed outside. So he said. No one tried to make appointments in the following months for follow up, to actually fulfill their end of the bargain and service contract, yet, they’re very anxious to collect money that they’re not entitled to, —because they haven’t done the work, nor made the effort to come to the house and do the work. I refuse to pay under the circumstances. What do I get today? I noticed that my account is in collections…. 🤣 They have no idea what’s coming … 👊🏻💥❗️ As for the work, they actually did do the only times they showed up the first two times did not keep the bugs away, so there’s that. Anyway, have a great day!

1. I have a no soliciting sign, and they ended up soliciting my house which is in a deed restricted community. This is why I'm writing today. 2. The sales person put I have drought stress... This is wrong. I water every day because I have new sod. It has winter stress/damage. 3. My neighbors that I've had Pest Bear in the past have had horrible service. Different techs every time.

Was with them for 4 months. My grass grew black bushes, my grass is light green, my bushes have huge fungus’, and I found a roach in my new built house for the first time. First they say 3 months to see results, then when you call to cancel they say 6 months. They did not give confirmation of cancellation so they note in their system that a manager “saved” the job and keep you on recurring payments. My grass got worse with them and all their manager can say is “it’s living and things can go wrong.” Very rude and unprofessional managers. Will be talking to anyone in my neighborhood that has their signs on their yards.

Can’t speak to their service but I’m rating badly because of their predatory sales tactics. My wife and I bought a house and the door to door salesman, Davey Crosson, would not let my wife go until she signed up for the service. She requested multiple times that she wanted to talk with me first before signing up for anything but the salesperson kept pestering her that she would “lose out on deals”. Ridiculous.

DO NOT USE PESTBEAR! I started my service with them and after a couple of months there was a little bit of improvement in my lawn. However, it got much worse after a while. I explained this to them and they suggested I do one more month of treatment and it will get better. I agreed and allowed them to do one more month of treatment. There was no improvement. I did not want to keep paying them for a service that was making my lawn worse, so I called them to cancel the service. They still showed up the next month, treated the lawn, and sent me a bill. So then, I emailed them to cancel the service. They stopped sending people over, but they still billed us for that month. I called their office and told them that I am not paying that last month of service, because there was no service done and I wanted to cancel. They continued sending monthly bills. I continued to ignore them, until they started charging me for late fees as well. I called the office AGAIN asking them to cancel. They said the manager was not available and that someone would get back to me. No one ever called me back. They are now trying to collect the money that they think I owe and continuing to send bills. All the other negative reviews that are on here are correct. They will make your lawn worse and not let you cancel the service. They will keep billing you for ruining your lawn. Do not use this company. You would be better off going to anyone else.