Provider profile

Geno's Pest Control

4.8 stars from 66 customer reviews · 3506 SE 26th St, Okeechobee, FL 34974

  • 4.8 out of 5 stars
  • 66 customer reviews
  • Okeechobee, Florida
  • Open 5 days/week
4.8
Rating
66
Reviews
Yes
Claimed
Yes
Website

About this provider in Okeechobee

We are committed to a professional and honest approach to protecting your home and family. Our team members are trained to identify and eliminate those unwanted pests in and around your home. Our proven methods have kept our company running. We offer a variety of services such as Pest Control, Termite Protection…

Pests handledcockroachesantstermites
Praised forwill definitely recommendeveryone loves themhighly recommendexplained everything thoroughly
Methodsanother methodtermite treatment
Safetythey use pet and people safe products

Rating breakdown from customer reviews

4.8

66 reviews

5
61
4
1
3
0
2
1
1
3

Customer reviews for Geno's Pest Control

PG

Pamela Gallagher

5mo ago

We wouldn't trust our bugs to any one else! xoxoxo

Provider response

Thank you so much!

DN

David Nunley

5mo ago

Highly recommend Gino's for all pest control services

Provider response

Thank you so much!

PP

Pierre Pincince

7mo ago

Very good service, efficient"

Provider response

Thank you so much!

SR

Sherry Ramminger

9mo ago

Sherry and Geno, and son and wife are awesome! If their is ever a problem they are right on it. I did get them more customers in my development and everyone loves them. Thank you for your service and always being there!

Provider response

Thank you so much, we appreciate our customers!!

DO

Dreamer Oliveira

1y ago

Found them on our employee perks page. They responded within 24 hours and came out the next day. On time and explained everything thoroughly. They use pet and people safe products. Invoices and payment through email and online which makes it super convenient. Will definitely recommend.

FB

Frank Bonzani

1y ago

Always great service

Provider response

Thank you so much! We appreciate you as our customer!

PG

Pam G

1y ago

Love these guys and gals! Not just for being wonderful human beings but for keeping us bug free! 😊

Provider response

Thank you Pam, we appreciate you so much!

M

MICHAEL

1y ago

Fantastic service! Always on time.

Provider response

Thank you!

JH

Janelle Howard

1y ago

knowledgeable and easy to work with

Provider response

Thank you!

RM

Ruby Minton

1y ago

Genos pest control told me a dead set price of 350.00 and he guarantee to get rid of the roaches so his wife informed me that they would not be coming back out after them being out here 6 times. Now they have left me with roaches almost as bad as they were to begin with.Now I have to be out another bunch of money to hire someone else to do the job.i am a74 yr old lady on a fixed income with alot of health issues and it is very hard to come up with this money again.im gonna post this wherever I can so this deadbeat won't get some other poor person struggling to live. I'm also turning them in to every organization I can.isee the bad reviews they have gee wonder why? I do hope u feel real good bout yourself.

Provider response

Thank you for sharing your feedback. We apologize that your experience was not to your satisfaction. Our goal is to provide effective pest control solutions and excellent customer service. <br>To clarify, when we talked to your son-in-law, we offered a 60-day treatment plan to help control your roach infestation. We also provided strict and tedious instructions to make this treatment as effective as possible. Unfortunately, these instructions were not followed.<br>We did see a significant decrease in the roach population with the treatment we provided over the last two months. Additionally, we offered continuous service for only $30.00 per month to maintain control, but this offer was declined. We wish you all best!

JG

Julio G

1y ago

Very professional and always answers calls.

Provider response

Thank you!

ES

Elaine Stravella

2y ago

After a year of getting the run around about coming to service our home- I decided to go elsewhere for termite treatment. It turned out I had a lot of Active Termites in my home. I kept calling them & they insisted I didn’t have swarms. I felt otherwise. I understand I was the last person in Fort Lauderdale & they didn’t get here anymore. They did offer we another company but not local. I am very disappointed- we signed a service contract for 9 years. They only lasted 3. I wonder if they should refund some of that $$$.

Provider response

Hi Mrs. Stavila,<br><br>We have appreciated your business over the past 3 years since you purchased your home, and we completed your initial termite inspection. We are happy to hear that you were able to find a more local company that can accommodate a shorter notice schedule.<br><br>On July 6, 2023, we did come to your home and did not find evidence of swarms at that time and let you know to contact us if you needed us to come back out. We just received a call from you on May 16, 2024 and tried to schedule time with you, however your schedule was not flexible for us to get out there within the next couple of days as you requested.<br><br>Termite bonds are not paid for 9 years, they are paid yearly and can be renewed for up to 9 years.<br><br>Unfortunately, we were unable to support your needs this year due to your Termite Bond not being paid along with you determining that a local company would better suit your scheduling needs. Again, we have appreciated your business over the last 3 years and wish you the best!

AW

Autumn Washington

2y ago

Where do I begin!! I encourage anyone and everyone to use them for their services! Called for a termite inspection and Sherry was amazing! So sweet, respectful and just so helpful!! She got her son out the next day to give us an inspection. He was beyond knowledgeable and took his time going over every single thing with us. He left us feeling so good about our home and terminate free. Even gave us advice on how to keep them away. Just so so nice. I can’t stress that enough. Will for sure be using them if ever needed in the future!

Provider response

Thank you so much!

DF

Danny Felix

3y ago

Hands down had a great experience with Geno and his team. Here is what stood out the most. His willingness to help and guide with no expectation of us moving forward. He drove to two properties for us back to back and did not rush or hurry us at all. Patient, forthcoming, and more thorough than needed. Thanks to Geno and the team and will be referring everyone to you guys.

Provider response

Good morning, thank you so much for reaching out to us! It was our pleasure to help guide you through your process. We will be here in the future if you need us for all your pest and termite needs! <br>Thank you, <br>Geno and the Team

SM

Steve Matheny

3y ago

They charged me month after month, but yet I still have ants in my house. I asked for a refund and they had the nerve to tell me that it was a payable service. Did I mention I still have ants in my house? How is that right to charge somebody month after month but yet you still have the problem? Used to be really good service but very disappointed in the past year.

Provider response

Good afternoon, Mr. Matheny. <br>We're sorry to hear of the ant issues; however, we will not be issuing the refund requested due to the service done in June being payable, and visiting your residence 2 times after June's service. The recent bi-monthly was done on June 13th. We received a text stating that you were seeing ants again inside. On July 12th, we were finally granted access into your home to see the situation. After treating effectively, we did mention that we would be back out for a follow up, and did so on July 19th. We did inform you that we would be closed within that 7-10 day mark and would be unavailable. We were told numerous times that someone would be at your residence to let us inside to see the issue, although each time other than July 12th service, no one was there to let us in. We did attempt to call you yesterday so our owner could speak with you on the issue, but did not get to talk with you and had to leave a voicemail. You're more than welcome to call us back at 772-203-8592.

MR

Mike Rutter

3y ago

Had an ant problem starting in January and still not resolved. Last visit out said he was going to try “another method” of some sort but needed to order product, said he would contact me to schedule. That was at least a month ago and have not heard a thing. Tried contacting them via email and not heard anything. Sidney is a nice guy but something just isn’t working. Time to move on.

Provider response

Good afternoon Mr. & Mrs. Rutter. We're sorry to hear that you are still having issues with ants. We have not heard from you in a while, as we do mention to each and every customer that if you're having issues you need to call the office and let us know. In January when we began service to treat your home, we did mention this would be the only time we would treat inside. We stand by no inside treatment unless it's an as needed basis. Please let us know how we can help. <br>Thank you

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