Geno's Pest Control
Verified3506 SE 26th St, Okeechobee, FL 34974
Open 5 days/week
About Geno's Pest Control
We are committed to a professional and honest approach to protecting your home and family. Our team members are trained to identify and eliminate those unwanted pests in and around your home. Our proven methods have kept our company running. We offer a variety of services such as Pest Control, Termite Protection, Rodent Exclusion, and Mosquito. If you are in need of a quality pest control service you have come to the right place. We look forward to assisting you.
Rating Breakdown
4.8
★★★★★66 reviews
Customer Reviews (25)
We wouldn't trust our bugs to any one else! xoxoxo
Response from Geno's Pest Control
Thank you so much!
Highly recommend Gino's for all pest control services
Response from Geno's Pest Control
Thank you so much!
Response from Geno's Pest Control
Thank you!
Very good service, efficient"
Response from Geno's Pest Control
Thank you so much!
Sherry and Geno, and son and wife are awesome! If their is ever a problem they are right on it. I did get them more customers in my development and everyone loves them. Thank you for your service and always being there!
Response from Geno's Pest Control
Thank you so much, we appreciate our customers!!
Response from Geno's Pest Control
Thank you!
Response from Geno's Pest Control
Thank you Tracey, it was great seeing you again!
Response from Geno's Pest Control
Thank you John,.
Found them on our employee perks page. They responded within 24 hours and came out the next day. On time and explained everything thoroughly. They use pet and people safe products. Invoices and payment through email and online which makes it super convenient. Will definitely recommend.
Always great service
Response from Geno's Pest Control
Thank you so much! We appreciate you as our customer!
Response from Geno's Pest Control
Thank you Lisa
Response from Geno's Pest Control
Thank you
Love these guys and gals! Not just for being wonderful human beings but for keeping us bug free! 😊
Response from Geno's Pest Control
Thank you Pam, we appreciate you so much!
Fantastic service! Always on time.
Response from Geno's Pest Control
Thank you!
knowledgeable and easy to work with
Response from Geno's Pest Control
Thank you!
Genos pest control told me a dead set price of 350.00 and he guarantee to get rid of the roaches so his wife informed me that they would not be coming back out after them being out here 6 times. Now they have left me with roaches almost as bad as they were to begin with.Now I have to be out another bunch of money to hire someone else to do the job.i am a74 yr old lady on a fixed income with alot of health issues and it is very hard to come up with this money again.im gonna post this wherever I can so this deadbeat won't get some other poor person struggling to live. I'm also turning them in to every organization I can.isee the bad reviews they have gee wonder why? I do hope u feel real good bout yourself.
Response from Geno's Pest Control
Thank you for sharing your feedback. We apologize that your experience was not to your satisfaction. Our goal is to provide effective pest control solutions and excellent customer service. <br>To clarify, when we talked to your son-in-law, we offered a 60-day treatment plan to help control your roach infestation. We also provided strict and tedious instructions to make this treatment as effective as possible. Unfortunately, these instructions were not followed.<br>We did see a significant decrease in the roach population with the treatment we provided over the last two months. Additionally, we offered continuous service for only $30.00 per month to maintain control, but this offer was declined. We wish you all best!
Very professional and always answers calls.
Response from Geno's Pest Control
Thank you!
Response from Geno's Pest Control
Thank you!
After a year of getting the run around about coming to service our home- I decided to go elsewhere for termite treatment. It turned out I had a lot of Active Termites in my home. I kept calling them & they insisted I didn’t have swarms. I felt otherwise. I understand I was the last person in Fort Lauderdale & they didn’t get here anymore. They did offer we another company but not local. I am very disappointed- we signed a service contract for 9 years. They only lasted 3. I wonder if they should refund some of that $$$.
Response from Geno's Pest Control
Hi Mrs. Stavila,<br><br>We have appreciated your business over the past 3 years since you purchased your home, and we completed your initial termite inspection. We are happy to hear that you were able to find a more local company that can accommodate a shorter notice schedule.<br><br>On July 6, 2023, we did come to your home and did not find evidence of swarms at that time and let you know to contact us if you needed us to come back out. We just received a call from you on May 16, 2024 and tried to schedule time with you, however your schedule was not flexible for us to get out there within the next couple of days as you requested.<br><br>Termite bonds are not paid for 9 years, they are paid yearly and can be renewed for up to 9 years.<br><br>Unfortunately, we were unable to support your needs this year due to your Termite Bond not being paid along with you determining that a local company would better suit your scheduling needs. Again, we have appreciated your business over the last 3 years and wish you the best!
Where do I begin!! I encourage anyone and everyone to use them for their services! Called for a termite inspection and Sherry was amazing! So sweet, respectful and just so helpful!! She got her son out the next day to give us an inspection. He was beyond knowledgeable and took his time going over every single thing with us. He left us feeling so good about our home and terminate free. Even gave us advice on how to keep them away. Just so so nice. I can’t stress that enough. Will for sure be using them if ever needed in the future!
Response from Geno's Pest Control
Thank you so much!
Hands down had a great experience with Geno and his team. Here is what stood out the most. His willingness to help and guide with no expectation of us moving forward. He drove to two properties for us back to back and did not rush or hurry us at all. Patient, forthcoming, and more thorough than needed. Thanks to Geno and the team and will be referring everyone to you guys.
Response from Geno's Pest Control
Good morning, thank you so much for reaching out to us! It was our pleasure to help guide you through your process. We will be here in the future if you need us for all your pest and termite needs! <br>Thank you, <br>Geno and the Team
They charged me month after month, but yet I still have ants in my house. I asked for a refund and they had the nerve to tell me that it was a payable service. Did I mention I still have ants in my house? How is that right to charge somebody month after month but yet you still have the problem? Used to be really good service but very disappointed in the past year.
Response from Geno's Pest Control
Good afternoon, Mr. Matheny. <br>We're sorry to hear of the ant issues; however, we will not be issuing the refund requested due to the service done in June being payable, and visiting your residence 2 times after June's service. The recent bi-monthly was done on June 13th. We received a text stating that you were seeing ants again inside. On July 12th, we were finally granted access into your home to see the situation. After treating effectively, we did mention that we would be back out for a follow up, and did so on July 19th. We did inform you that we would be closed within that 7-10 day mark and would be unavailable. We were told numerous times that someone would be at your residence to let us inside to see the issue, although each time other than July 12th service, no one was there to let us in. We did attempt to call you yesterday so our owner could speak with you on the issue, but did not get to talk with you and had to leave a voicemail. You're more than welcome to call us back at 772-203-8592.
Had an ant problem starting in January and still not resolved. Last visit out said he was going to try “another method” of some sort but needed to order product, said he would contact me to schedule. That was at least a month ago and have not heard a thing. Tried contacting them via email and not heard anything. Sidney is a nice guy but something just isn’t working. Time to move on.
Response from Geno's Pest Control
Good afternoon Mr. & Mrs. Rutter. We're sorry to hear that you are still having issues with ants. We have not heard from you in a while, as we do mention to each and every customer that if you're having issues you need to call the office and let us know. In January when we began service to treat your home, we did mention this would be the only time we would treat inside. We stand by no inside treatment unless it's an as needed basis. Please let us know how we can help. <br>Thank you
Contact Information
Phone
+1772-203-8592Address
3506 SE 26th St, Okeechobee, FL 34974
Website
www.genospestcontrol.comHours
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