Provider profile

Father And Son Pest and Lawn Solutions

4.8 stars from 970 customer reviews · 8373 E Bay Blvd, Navarre, FL 32566

  • 4.8 out of 5 stars
  • 970 customer reviews
  • Navarre, Florida
  • Open 5 days/week
4.8
Rating
970
Reviews
Yes
Claimed
Yes
Website

About this provider in Navarre

At Father and Son, we offer a variety of maintenance programs designed to provide your lawn and landscape with everything needed to keep it healthy! Father and Son Pest and Lawn Solutions specializes in diagnosing and solving lawn problems including fertilization, weed control, insect and disease control. Father and…

Pests handledweeds
Praised forknowledgeable

Rating breakdown from customer reviews

4.8

970 reviews

5
896
4
41
3
5
2
5
1
23

Customer reviews for Father And Son Pest and Lawn Solutions

DL

DENNIS L GRAVITT

4mo ago

COMMUNICATES EXTREMLY WELL, ON TIME FOR APPOINTMENTS AND THEY NEVER LEAVE A MESS.

Provider response

Thanks Dennis! We love getting good feedback!

K

Karen

4mo ago

We had the service for several years. We canceled the service due to unforeseen circumstances. I called to reactivate the service they wanted to charge me an additional $60.00. I guess the years of service that we had them,signed yearly contracts, and paid for a year in advance doesn’t count

CH

Carol Huggins

4mo ago

This is the best my yard has looked since putting in zoysia 4 years ago! My front yard area in particular struggled to thrive until I turned the lawn over to Father and Son.

Provider response

Thanks for the great review Carol. We’re so glad you’re happy with the service! We appreciate your business!

JC

Jeff Clinger

4mo ago

so far, so good

Provider response

Thanks Jeff! We appreciate your business!

JR

Jon Rice

4mo ago

Great job on lawn...Appreciate all.

SJ

Scott Jacobs

4mo ago

This will be our first season after starting the end of last season. So far so good. We are excited to see the benefits of consistent applications.

JK

Jeff Kumro

4mo ago

Very impressed. Great improvements to the lawn and its health. Very responsive when needed

Provider response

Thanks, Jeff! We appreciate your business and the opportunity to serve you!

I

ireilly

4mo ago

Only had them two months but so far satisfied. Previous company ruined my lawn with incompetence. What I like about this company is they send out two people each with a specific job. They listen to my issues and promptly take care of them.

Provider response

Thank you ireilly, we appreciate your business and the opportunity to serve you!

JV

Joseph Varholy

4mo ago

Father and Son have turned my lawn around in a short time. They are on time and communicate with me when they will arrive to do an application on the lawn.

Provider response

Thank you, Joseph! We appreciate you, trusting us with your lawn care!

RF

Richard Fountain

4mo ago

Always responsive to questions and requests relating to lawn care.

Provider response

Thank you, Richard! We appreciate your business!

JP

J Petee

4mo ago

Lawn looks great!!! I'm very pleased with the service

Provider response

Thanks J! We appreciate your business!

F

Flattop

5mo ago

Great company and great staff.

Provider response

Thanks for the great review! We appreciate your business!

BB

Betsy Botts

5mo ago

Best yard service ever!

Provider response

We’re so glad you’re happy with your lawn Betsey! Thank you for your business!

JH

John Hodges

5mo ago

My lawn is healthier since Father and Son has managed it. The staff have been knowledgeable and professional. I highly recommend. I chose them after looking in the neighborhood for the healthiest lawns and what company sign was in the yard.

Provider response

Thanks for the great review, Jon! I’m so glad you’re happy with the service! We appreciate your business!

AK

Alexandra Ketter

5mo ago

I'm glad to have the opportunity to express my gratitude to Father and Son for their lawn care service. It was clear in the initial meeting that Skip was an experienced expert and someone who sincerely cared about our lawn. He was honest in his assessment of the lawn and reassured me that he could and would restore it. He also suggested some very simple things I could do to help. Father and Son lawn technicians have been dependable and thorough. And, what seemed impossible was possible. Our lawn is weed free and poised to thrive this spring. I am grateful to have Father and Son caring for our lawn.

Provider response

Thank you so much for the great review Alexandra! We appreciate your business!

CF

Christopher French

5mo ago

Today I had the pleasure of Meeting two of your employees..Jeremy and Mathew West. Very nice, knowledgeable and hard working young men. If you have any issues with your lawn, Father and Son will get it right. Thanks so much!

Provider response

Thank you, Christopher. We appreciate the kind words and thank you for your business!

BL

Bob Lupola

5mo ago

I have had Father and Son for many years and I am thoroughly pleased with their services and results. I have had people stop me outside and ask me who I use because my lawn looks great. I couldn't be more pleased and highly recommend them.

Provider response

Thank you, Bob for your business over the last several years! We appreciate it!

DM

David Moody

10mo ago

Do not use this company. We were a customer for three years with no problems. We started construction on a new swimming pool that is in the middle of about 85% of our property and with piles of dirt ,tractors and bobcats all in the way along with the workers there is no need for lawn treatment for a couple of months so I asked if we could put it on hold. Really all the sod is tore up and there’s not much to treat anyways. I wasn’t trying to get out of paying by stopping service as we have never done that in the past. I was told there would be a reactivation fee!!!! This is just a poor way to do business. To many other good companies out there to hire that are not so shortsighted and petty.

Provider response

Thank you, David for the great review! We really appreciate your business!

CM

chauncey Maher

1y ago

This was a very difficult decision of mine to go ahead and write a review with such a poor rating. After careful thought I felt it was warranted, keeping in mind if I was the business owner I could see this as a lessons learned. I was a customer of Father and Son for a few years now and for the most was satisfied with their service. However, until recently I felt their attention to detail was lacking. Specifically, the treating of weeds in the flower beds. I decided to mention this to the technician at our last treatment. So I carefully and politely mentioned it to him in which he immediately became defensive and carried an attitude. I recall telling him more than once that I did not want to argue with him but I felt this condition and how I felt was worth mentioning. I don't think that phased him. The other technician who I believe could sense my disappointment came over and was a calming influence . I decided then after some time passed that I just retired and I don't need this type of stress in my life so I called Father and Son's customer service rep (Kaitlyn) and informed her I was canceling the monthly service. She was very understanding and respected my decision. She mentioned to me that owner of the company would likely reach out to me and find out more. He did and left me a voice mail. I was traveling and was unable to take the call then so I returned his call this past Monday. It's been three days now and he never called me back which tells me he either got busy or figured he lost me as a customer so why bother. More disappointment so I needed to move on from Father & Son.

Provider response

<br>We have reached out and are working with the customer to resolve these issues which we greatly appreciate the opportunity to do!<br><br><br><br><br><br><br><br><br><br><br><br>

JG

Javier Garcia

1y ago

*review edit* - dropping this review to 1 star as the response from the owner confirms the “spray and pray” approach. The fact that weeds persisted even after 3 applications reaffirms my decision to cancel this service. As per sales (Brian) these weeds should have been eliminated only after a few applications. Not only were they not eliminated, there were no signs of wilting after each and every application. The owner response did not address the fact that their crew spent all of ~9 minutes spraying chemicals on the lawn to little effect. A monthly 165$ price tag warrants a better outcome. Unfortunately had to cancel service as I saw zero improvement over the course of a few months. After reviewing footage from my outdoor cameras, the crew was in and out in <10 minutes on a half acre property. This ultimately guided the decision to cancel service as this rushed “spray and pray”approach explains why there was no improvement in weed control in my lawn. Existing weeds are still present from the initial application despite post emergents being allegedly applied on each visit.

Provider response

Three treatments were applied before the customer canceled service. Two treatments in November and one in January. Sometimes it requires more than three treatments to get the desired results.

CW

Cathy W

1y ago

Update: : My yard looks terrible! Buddy (owners son) wrote me a message basically telling me they could no longer service my yard. So, instead of helping “fix” the ruined grass, they bailed. Now someone else has to fix their mistakes. I had new sod laid the last two summers. My yard was gorgeous last year!! Then I hired Father and Son to help me maintain against weeds and insects. Last week I found out after complaining about brown spots in my lawn, that my grass was being killed by sod web worms. I am so upset, because I thought I was paying for preventative care not after the fact. They are the most expensive around the area. You would have thought they would have gone the extra mile for the high price I pay monthly.

Provider response

<br>This has been a very active year for sod web worms. Sod web worms are tiny caterpillars, the larval form of little, brown lawn moths. The moths drop their eggs in the grass and the caterpillars hatch days later and feed on the grass blades. <br>Unfortunately, there is no preventative application for sod web worms for the following reasons. <br>1. Even though we apply insecticide to the lawn with each monthly treatment, the insecticide gets washed off the grass, into the soil, with the first irrigation or rain event and is no longer effective against the sod web worms. <br>2. Sod web worms have a short, two week life cycle. They can come and go within the 30 days between each of our scheduled treatments.<br>For these reasons we are unable to prevent sod web worms from ever occurring. <br>HOWEVER that is why we offer FREE re-treatments between regular scheduled visits with our service. <br>If a customer notices sod web worm activity in their lawn in between their regular scheduled service, all they have to do is call us and we will immediately come back out as many times as necessary to re-apply insecticide for the sod web worms until the sod web worm activity ceases. However long that takes.<br>It is true we cannot prevent sod web worms from ever occurring for the above stated reasons, but we are happy to follow up as many times as necessary, at no extra charge, when a customer has sod web worm activity in their lawn.

S

Shubius

1y ago

I put in new sod over two years ago and have had Father and Son taking care of it the entirety of that time. The yard was lush and green for over a year. Then a new weed popped up and everywhere they sprayed it killed my grass. After already replacing the sod once and then killing it again they then claimed that we were not watering enough even though there were no issues for over a year with the sod, and they had admitted to killing the grass the first time around. Should have been more than enough to kick this company to the curb, but we were still we were working with them to see if we could get it resolved. We had a consultation with Buddy, the owner's son, and while I was trying to show him the weeds growing through the lush parts of the lawn (as he claimed it was being opportunistic) he didn't bother trying to look at what I was showing him, very rudely interrupted me multiple times literally holding up his hand to my face and saying "Stop", told me I was wasting his time, and that I was not listening to his expertise, the very thing that was under scrutiny. I was not being rude or overly aggressive in any way, but very concerned and yes, saying "hey I don't buy your explanation here is my evidence" but that was too much for him to handle I guess. These pinch-a-penny businesses are terrible at business and their profession apparently. They are so scared to spend a few hundred bucks fixing the issue they caused (I literally pay them to solve these problems because I don't have time to) which would continue getting more than enough business from us to cover whatever the cost is, but instead they are arrogant and condescending and flat out rude and lose all future business from me and anyone I associate with. They dragged their business name through the dirt today. Don't waste your time with these guys. Honestly, even if I was totally wrong, the way he acted was seriously unprofessional and would have lost me any job I have ever had. I guess nepotism pays however. In the end, after two years of paying for their services, my yard is terrible looking and yeah I guess it really is my fault for making the mistake of using Father and Son.

Provider response

Unfortunately, not everyone we work with is willing to accept our advice and address issues with their lawn that fall outside the parameters of our service, such as irrigation.<br>We are not perfect and do occasionally make mistakes which we always fix by replacing sod when necessary if it’s something that is our fault.<br>If there is an issue with a lawn that we cannot control which causes decline, we do our best to work with the customer to help them solve the issue if they are willing to accept our expert advice and do what we recommend.

JS

Jane Smith

2y ago

WATCH YOUR WALLET! While the technician is without a doubt knowledgeable, the pricing is THREE (3) times the amount of the other 3 quotes I got! Are they sprinkling GOLD powder on the lawn? That is INSANE pricing! Gouge gouge the consumer! They advertise I found out often so maybe that is why they are INSANELY priced! I find gouging MEAN and just plain aggressive, why the one star review rating, hateful to hard working folks. If you have money to spare, this is the business for you! For the rest of us, hard-working folks go anywhere else and save your money!

Provider response

Yes, we are expensive compared to other lawn services. It’s not because “we sprinkle gold” on the lawn it’s because:<br>1. We use double the manpower that other companies use. Most other companies use one technician per route. We use two. By doing this, we are able to spend twice the man hours per stop which provides far better results.<br>2. We use the best, most expensive products available to get the every best results. Next to labor, product cost is the biggest expense in lawn care. Most other companies limit the quantity and quality of products they allow their technicians to use. We don’t. We allow each technician the freedom to use their own judgment as to what each lawn needs, with the emphasis on providing quality results, not limiting our product cost.<br>3. Our management staff includes full time quality control personnel whose only job is to inspect the accounts we service and make sure our technicians are getting good results and our customers are happy with our service. You won’t find another company that does that. <br>4. We offer our employees a full benefits package including health insurance, 3 weeks off every year, matching 401k and regular raises among other things. This enables us to hire and retain good, quality employees. <br>I could go on. However, if you want justification for our higher prices, just read the hundreds of 5 star reviews we have, many of which specifically mention the our higher prices being well worth the money. <br> <br><br><br>

JC

john cox

2y ago

I recently had the misfortune of encountering Father And Son Pest and Lawn Solutions on the road, and it was a nightmare experience. Their driving was not just careless, but downright dangerous. Here's why you should avoid them at all costs: 1. Reckless Driving: The driver from Father And Son Pest and Lawn Solutions seemed to have a complete disregard for traffic laws and safety. They were weaving in and out of lanes, tailgating other vehicles, and speeding excessively. 2. Aggressive Behavior: Not only were they driving recklessly, but their behavior towards other drivers was aggressive and confrontational. They were honking incessantly, making rude gestures, and even yelling out of their window at other motorists. 3. Lack of Professionalism: As a business representing themselves on the road, their behavior reflects poorly on their professionalism. Their reckless and aggressive driving does not inspire confidence in their ability to provide quality pest and lawn solutions. Overall, my encounter with Father And Son Pest and Lawn Solutions on the road left me deeply concerned for the safety of other drivers and pedestrians. I would strongly advise against using their services until they address their dangerously poor driving habits.

Provider response

Indeed that is very concerning! We would GREATLY appreciate it if you could let us know where you were when you observed this, what time of day it was and any other information that may help us identify which of our trucks this was! We areconstantly talking to our team about road safety. I apologize for your experience and any information you can provide us to address this matter would be greatly helpful!

LH

Lee Hendrix II

3y ago

I lost my Wife 13 years ago. I am a disabled Veteran And Christian just working to pay my house off. I used the lawn care services but don't have a problem with the services. But the Office Manager Jenny was the most disrespectful person I have dealt with on my life. I now work abroad and tried to get the service done again. I just asked to pay before the end of the month. They have my card on file. She told me no they have to charge on the first and the boss of Father and Son told her to specifically focus on me. Not only did she hangup on me she tried to double charge me a month in advance. No other person is treated this way I'm sure. Maybe I don't know but it's unacceptable. I will be home soon and I will also report this to the better business bureau of Navarre and anyone else who will listen. This is the kind of people I fought for their freedom in the USA. It wasn't worth it. Not Veteran friendly and I'm recommending go somewhere else. I'm not stopping here with my complaint but plan on going further. Thank you Jenny.

Provider response

Mr Hendrix, My name is Buddy Orth and I am the Son of Father and Son Pest and Lawn Solutions. I reviewed your google review as well as the notes on your account today. It seems we have had a communication and payment issue over the last couple weeks. I understand you’ve been, or are still are, in Italy so I can understand the difficulty with a 6hr time difference in reaching places of business in the states. I would like to take a moment to explain our policy and what has happened. Being a veteran myself, I would also like to ensure you that we have not singled you out for any reason. Father and Son’s policy is to require any customer whom we have had issues with receiving payments from in the past to be on auto-billing with a credit card or ACH draft on file. The payment is received on the 1st of the month for the following treatment. This is to prevent account’s from getting behind and having to “chase” payments. Last year, your account was canceled due to being behind on payments and after 6 months we eventually wrote off the bad debt with the assumption it would never be paid. You did pay that balance 9 months later and we greatly appreciate that! When services were restarted this past May, we tried multiple times to get ahold of you for your welcome call and to collect a credit card or ACH information to be able to move forward and explain that payment would be charged on the 1st of the month for that month’s service. You never returned our calls so that we could discuss this with you and instead input your credit card information into our system online for auto-pay after we sent you an e-mail that we could not start services until we received a payment method. We tried to charge your card after your first treatment in May and it was declined. We ran your card again June 1st for the May service which you already received as well as for your upcoming June treatment as per our policy and your approval by submitting a credit card for auto-pay. This is why it appeared we were attempting to charge two services at once. We attempted to explain our policy and go over these details by reaching out multiple times but never received a return call, text, or e-mail other than when you messaged ensuring services were being performed via our chat window on our website and one e-mail. You have not been singled out by any means and we apologize you feel we have mistreated you but we honestly do not know how we could have better attempted to explain the service or billing moving forward when we could not get ahold of you and then you submitted your credit card information for auto-billing which we utilized as per our policy. We have refunded you for your June service which was not performed due to you canceling the service and we unfortunately will no longer be able to service your account in the future due to lack of communication and issues receiving payment in the past. Buddy Orth Father and Son Pest and Lawn Solutions

S

Shyne

4y ago

I called father and son to come out and spray my yard for mosquitos...the guy came out and was pretty nice but as soon as he got here he started telling gme that thos stuff he was spraying wouldn't do this and wouldn't do that and if it didn't get rid of the mosquitos to call them and he would come back out and spray again.. Now this service is $75 a month for mosquito repellent and before he does anything he says if it don't work to call them back to redo it... well I wasn't home the night they did the spray buy I was home the next night and I can't even tell that they came out and sprayed at all....it's possible the mosquitos are worse now than before he sprayed... I'm not sure about the other services that they offer but usually if one service isn't good most of the others are the same... I hate that it didnt work because we were really looking forward to being mosquito free but instead we are back to Square one and out 75 bucks... I definitely don't recommend the mosquito service

Provider response

I’m sorry you weren’t happy with the service Tracy. If we see conditions that may inhibit our applications we let the customer know. And if for any reason the treatment doesn’t work and we have to come back to retreat, there is no charge.

AW

Allison Wood

4y ago

I started using father and sons December 2021 after new sod Was installed. Month After month they watched my grass die after many calls. Weeds Noted!

Provider response

Allison, our team has tried to contact you and have not heard back. From the picture you provided it appears that your grass is not receiving enough sunlight between the house and shade from the trees. This was brought up during an appointment you had with one of our lawn consultants in late October as well. I'd still like to meet with you regarding this issue and to see if there is anything we can do to correct this situation for you. Please give our office a callback at your convenience to schedule a time that works for you.

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