Provider profile

Northwest Exterminating - Naples

4.9 stars from 119 customer reviews · 10550 Collier Blvd, Naples, FL 34116

  • 4.9 out of 5 stars
  • 119 customer reviews
  • Naples, Florida
  • Open 6 days/week, Early hours
4.9
Rating
119
Reviews
Yes
Claimed
Yes
Website

About this provider in Naples

Northwest Exterminating offers pest control service, termite control, rodent control, mosquito control, bed bug control, and more to protect your home or business! Northwest is a family-operated company with over 70+ years of experience. Providing pest control services is our goal to provide extraordinary experiences…

Pests handledantsspiders
Praised forprofessionalthoroughfriendlyknowledgeable
Methodsspider treatmentall dead

Rating breakdown from customer reviews

4.9

119 reviews

5
115
4
1
3
1
2
0
1
2

Customer reviews for Northwest Exterminating - Naples

AD

Angel Dennison

7mo ago

I just moved into a new home & was recommended Northwest Exterminating by a friend for pest control. Travis Goldie was our technician & he was wonderful! He explained everything he was going to do on the first visit & then what services would look like after that. He had great advice on how to keep spiders away from our pool cage & took care of the ant problem in our yard. Overall it was a very pleasant experience & appreciate Travis’s kindness and knowledge!

Provider response

Thank you for the honest review! We're so glad our pest control service made a difference, especially in a stressful time. We appreciate you trusting the Mouse to protect your new home!

DB

Diana Breuer

8mo ago

Jon Virgin is great! I would highly recommend using him for any services you need.

Provider response

Thank you for the positive review. We really appreciate you taking the time to share your experience with us, and we are glad to have you as a part of our Mouse family!

PS

Phil Sikora

8mo ago

Excellent service Thank you !!

Provider response

Thank you for the 5-stars and for sharing your extraordinary experience with The Mouse!

VW

Vickie Wendt

8mo ago

Jon is great - very thorough and always check to see if I have questions or concerns!

MR

Mike Russo

8mo ago

Jon V. was my tech and co.pleted the service respectively answering any questions and educating me on the pests in general. Courteous and I appreciated the discussion and understanding.

Provider response

Thanks, Mike! We’re grateful to have you in the Mouse Family and appreciate you trusting us to protect your home.

CS

Cheryl Smith

8mo ago

Jon does a great job keeping us bug-free. He starts with knocking down any cobwebs or critters at the eaves. Professional and friendly. Always announces his presence. Thank you, Jon.

Provider response

Thanks, Sheryl! We’re grateful to have you in the Mouse Family and appreciate you trusting us to protect your home.

BM

Benjamin McKinley

8mo ago

The company has consistent staff. Nice to see these days. The Technician Jon Virgin that services our area is excellent. He is consistently on time, very professional and remedies any pest concerns.

Provider response

Thank you so much for the kind words, Benjamin! We’re thrilled to hear you had a great experience. It means a lot to our team and motivates us to keep delivering the extraordinary service we’re known for. We appreciate you choosing the Mouse to protect your house!

YR

Yvonne Renzi

8mo ago

Jon always provides excellent service!

Provider response

Yvonne, thank you for your kind words! We are so glad Jon took care of you the Northwest Way!

ER

Eve Rogus

8mo ago

Jon Virgin is professional, thorough and answers all of our questions. He is on time and on call especially if we have a pest experience! We’ve worked with Jon for many years and always a pleasant visit.

Provider response

Thank you for the extraordinary review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!

JS

Jim Sinclair

8mo ago

Jon Virgin was excellent. Very through and detailed.

JP

Jeffrey Page

8mo ago

Very pleasant to deal with and accommodating in any source of issue or problem.

Provider response

Thank you for the 5 stars! Our team works hard to provide reliable pest control, and we’re glad it shows.

SV

susan vailsevail

8mo ago

Jon has been my professional exterminator at my home for many years. He is extremely professional and courteous. He provides clear communication and is very helpful.

Provider response

We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.

BH

Bettygene Harju

8mo ago

Jon was here this morning doing our spider treatment. He is wonderful, always text me to let me know when he is coming, shows up on time, rings the bell to let us know he has arrived. He has been treating our home for many years and we are always happy with his service. Highly recommend this company and Jon!

Provider response

We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.

PD

Patrick Duffy

8mo ago

Jon Virgin has done an outstanding job insuring all of our needs are taken care of. Thank you!

Provider response

We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.

AB

Annick Bennett

9mo ago

Great experience, friendly, on time

Provider response

Thanks for your review! Protecting your home and family from pests is always our top priority.

MA

Mary Ann Mugaas

9mo ago

Travis is thorough. Roaches all dead!

Provider response

Thanks for your review! Protecting your home and family from pests is always our top priority.

JD

Joe Davenport

9mo ago

Jon is great, always texts before showing up and follows up if there are any issues

Provider response

Thanks for your review! Protecting your home and family from pests is always our top priority.

GF

Greg Farber

9mo ago

Jon has been our trusted expert for many years. Rather than list myriad superlatives, I simply say Jon is the BEST! His word is as good as a contract. His concern for us is unmatched. As people who are not full time residents, we feel fortunate to work with Jon!

Provider response

Thanks for your review! Protecting your home and family from pests is always our top priority.

CH

Carolyn Harmuth

9mo ago

Was in search of a cost effective but good exterminator service and decided on Northwest Exterminating. Travis Goldie was my technician and he was outstanding. He was thorough with the treatment in and outside my home and was patient in answering all my questions. And my dogs approved! Very happy I chose Northwest! Thank you!

Provider response

Thanks for your review! Protecting your home and family from pests is always our top priority.

M

MLGINFLA

10mo ago

We have regular pest control management done every 2 months and seldom see any insects. Considering that we live in southwest Florida I'd say that's a plus. Jon Virgin is a great technician, thorough, knowledgeable, and friendly. He's always willing to answer questions and go the extra mile. A pleasure to see him every 60 days. We recommend him and the company highly.

Provider response

We’re happy to hear you had a great experience. Enjoy the peace of mind of a pest-free home!

JS

Jorge Sotres

1y ago

They never answered my call. Not what you'd expect from a service company.

JA

Jessica A

2y ago

Terrible company, they are very unprofessional. They were supposed to come to my house on a certain date, and I waited for the two hours they requested, but they never arrived. When I called them, they told me that my appointment was on a completely different day and time than the one we had agreed upon. I had to cancel another appointment because of the wait for them.

EN

Ellen Nickles

2y ago

Eddie Velazquez did a great job. He explained what was happening and even showed us pictures of the ants that are in our home. He sprayed inside and put granules outside. He gave us suggestions for the futures too.

Provider response

Hi Ellen, thank you for taking the time to leave a review and being a part of the Northwest Family! We would love to hear from you on what we can do to make your experience with us even more extraordinary! If you wouldn't mind reaching out to us at themouse@callnorthwest.com and letting us know, a teammate will follow up as soon as possible. Thank you again!

MD

Martha Detmer

3y ago

Professional, knowledgeable, and prompt. They are very reliable.

Provider response

Thank you for taking the time to leave us four stars! We are happy to hear that we were able to deliver an extraordinary experience to you! Thanks for choosing the Mouse!

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Treatment and cost guides before you call

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