Provider profile

Signature Home Lawn and Pest Control

4.6 stars from 98 customer reviews · 2881 Worth Ave, Englewood, FL 34224

  • 4.6 out of 5 stars
  • 98 customer reviews
  • Englewood, Florida
  • Open 5 days/week
4.6
Rating
98
Reviews
Yes
Claimed
Yes
Website

About this provider in Englewood

From General Household Pest Control to keeping your Lawn & Ornamentals healthy to Termite and Rodent Control we've got you covered. Signature Home Lawn & Pest Control is devoted to providing quality service on your home and lawn. Signature services all of Charlotte, Manatee, and Sarasota county, and can give you an…

Rating breakdown from customer reviews

4.6

98 reviews

5
89
4
1
3
0
2
0
1
9

Customer reviews for Signature Home Lawn and Pest Control

M

Melody

1y ago

I have used signature since 2007. Pest control is great, but 2-3 weeks ago I noticed my Japanese maple wasn't doing well so I called. The guy was supposed to come out next day. No show, no call! Not really happy about this. Then talking to secretary she didn't seem to care. I told her about tree guy not showing up and I don't want to be billed for that. She asked if I wanted to cancel my pest control. I said no, but that could be arranged if they don't want my business. Time for new secretary! Melody Stewart

Provider response

I apologize that we were unable to resolve the issue with your Japanese maple and for the miscommunication regarding the service appointment. I understand your frustration and I want to assure you that we value your long-standing business with Signature.<br><br>I will personally look into why the technician missed the appointment and why you were not contacted. <br>We certainly want to ensure that all our customers receive the attention and care they deserve. <br>We will also address your concerns with our secretarial staff to ensure a better experience moving forward.<br>We would be very sorry to lose you as a customer, and we are committed to earning back your trust.

EK

Ernest Knox

1y ago

My lawn has always been one of the best, if not the best, lawns in my community. When the company I was using got bought by Signature I was concerned that the level of care to my lawn might diminish under the new company. My concerns were put to rest. Signature has maintained the same level of care, and I couldn't be happier with the attention my lawn gets from technician Douglas M. He is diligent to point out areas of concern before they become an issue. Very happy with him.

Provider response

Thank you so much for your kind words. I am genuinely glad to hear that you are happy with the level of care your lawn is receiving, and especially pleased to know that Doug is doing such a fantastic job. We truly appreciate your feedback and look forward to continuing to provide excellent service.<br>

VJ

vicki joshpe

1y ago

Had them for a number of years. Then I did not get answers as to why tech didn’t show up or once but twice within in one week. Didn’t return texts Two appts didn’t show up and didn’t have courtesy to call or text.

Provider response

Please accept our sincere apologies for the issues you experienced with our technician's appointments. We understand your frustration regarding the missed appointments and the lack of communication.<br>

CM

christopher murphy

1y ago

I recently bought a house and the previous owner paid for a contract with this company and they left us a note that they will come to the end of this year. I called to find out what type of chemicals they put on the lawn. Sabrina, at this company took my call. She stated that the chemicals should be on the contract. I told her the previous owned left very detailed notes about everything and on the invoice it didn't state any chemicals. She told me I had to look again. My wife called back and in the mean time Sabrina had called the previous owners. Not sure why, but she then told my wife that they will not be coming the rest of the year since the property changed hands. My wife said that they aren't even giving back the previous owners 1/2 a year credit. Sabrina was rude and dismissive and needless to say we will not be using this company. There are plenty out there in this state.

Provider response

We are very sorry for the misunderstanding regarding the service agreement for your new property. We require each customer to sign a Service Agreement that specifically allows Signature to service the property. This is a standard procedure to ensure all parties are aware of the terms and conditions of our services. When a home is sold, there needs to be a new agreement with the new owner to continue any services on the property.<br><br>We understand that some customers like to pay for the year in advance because it saves them a small amount of money. However, we consistently try to talk people out of this payment option because these advance payments are non-refundable and non-transferable. This is a crucial detail we aim to communicate clearly to prevent any future misunderstandings.<br><br>Thank you for your understanding in this matter.<br>

DB

Dean Brink

1y ago

JD came out assessed my lawn and the issues I pointed out. His knowledge and insight was on point. Informed me exactly what I needed to do. I definitely would recommend not only signature but request JD. With whatever your lawn care needs are or issues you’re having.

Provider response

It's wonderful to hear that you had such a positive experience with JD. We are very pleased to know that his knowledge and insights were so helpful in assessing your lawn care needs. JD is a highly valued member of our team, <br>and we are glad that his expertise resonated so well with you.<br><br>We truly appreciate your recommendation of both Signature and JD. Your feedback is incredibly valuable to us as we strive to provide the best possible service.

PR

Patricia Rice

1y ago

We have used signature for a while now. We have not been overly impressed with their customer service. We wanted to give them a chance. This past Thursday the technician called to see if he could come by and do our lawn and ornamentals in the front and back yard. I said that would be fine. I was home and realized he only did the front of the yard. When I called on Friday I was told he did do and if he was ablle to describe something specific in my backyard then he was there. I guess he failed the test. He came back on Friday to do what he missed. Never once did we ask them to fertilize our potted plants. When watering them I noticed a hand full of granules in them. The one ornamental potted plant I never wanted fertilized is my desert rose. Which he took upon himself to do. I called today and spoke with customer service the woman said it was no big deal and would have Craig call me back just to confirm. Craig was under the impression it was a rose bush. When I explained what it was and how expensive this plant is, Craig told me to drench it with water. I explained I have been told that could not be done because it would cause root rot to the plant. He told me well it is out when it rains. No, it is under and overhang. Needless to say if you are thinking of this company for you lawn care think again. The customer service is terrible and their technicians do not do the whole job when they think no one is home.

Provider response

We are writing to express our sincere regret that we were unable to fully resolve the issue you experienced with your recent service. We understand your frustration regarding the technician's oversight in not completing the backyard service and the subsequent fertilization of your potted desert rose plant. We truly apologize for the inconvenience and concern this has caused you.<br><br>We understand that you are concerned about the health of your valuable desert rose, and we apologize for any miscommunication regarding its care. We assure you that we are reviewing our procedures and technician training to prevent similar issues from occurring in the future. We value your business and are genuinely sorry that we were unable to meet your expectations in this instanc

HB

H B

1y ago

Dangerous driver! Not paying attention, I witnessed him almost side swipe 2 cars on 75 Friday morning. I wouldn't want him on my street

PB

pat behe

1y ago

We had an issue with bugs and they came out, looked at the problem and told us they would replace the sod and the plants that had gotten burnt out. It took a while but all is good

Provider response

Thank you for your understanding. We are glad that we could resolve the issue to your satisfaction and appreciate your patience.

DR

Don Randick

1y ago

My grass went from green and lush to dead and infested with grubs in less than a year. A huge waste of money. Do not go with this company. I will be looking for someone who knows something about grass.

JD

john driscoll

1y ago

Thank you for the prompt response to our lawn problem!

TT

Tim Tim

2y ago

I used this lawn care service for 8 months, and my lawn only got worse. They failed to eliminate the weeds, which spread even more, and they killed a section of my lawn while trying to treat dollar weed. Now, nutsedge is taking over parts of the lawn. I do not recommend using their services.

PD

Pep D

2y ago

Signature HLPC is the best!!! Jeff is our technician and he is amazing! For any issue that comes up with my property, Jeff is able to diagnose my issues and get me back on track. True professional service. Thanks Jeff

SI

Steve Ingram

2y ago

I have been with Signature for 3 years and am very pleased with the results. It has been a battle getting rid of the St. Augustine in my Zoysia lawn, but my technician, John, through consistent treatment has effectively restored my lawn. I now have a healthy stand of Zoysia which is the best I’ve had in 7 years.

JS

J S

2y ago

Our tech, John does a fantastic job with our home in the Concession

TW

Tim Williams

2y ago

Just wanted to thank Alex Nagel and Signature for an excellent job "fixing" our lawn! We have had two other large companies treating our lawn and they never were able to cure brown patches and issues we had. Alex Nagel came in and our lawn has never looked better. All lawn care companies are not the same...Signature and Alex Nagel are rockstars! Thanks so much!

LW

Linda Williams

2y ago

Alex Nagel is our technician and has been for quite a while now. He takes a lot of time to make sure we get the proper treatment for both our lawn and shrubs and always takes time with us if we have questions or concerns. He's the best!

RD

RL D

2y ago

Our tech, Jeff DeGroat provides excellent service. Always lets us know when he's coming, does a thorough job and provides a detailed report, as well as advice on watering times, etc. Highly recommend Jeff.

SB

Shelly Brammeier

2y ago

Alex is our technician and does a wonderful job. He's knowledgeable and can always answer any questions we may have.

WC

William Christie

2y ago

Jeff has taken care of my lawn for a long time and always does a great job.

GB

geza bankuty

2y ago

John is super knowledgeable. He saved our lawn.

CT

CHERYL THOMPSON

2y ago

Alex is absolutely the BEST to deal with. He treated my lawn, and because I was "scared" by a landscaper doing work next door telling me that mushrooms in my grass were the variety that could kill palms, he came back out the very next day and reassured me we are in great shape. TOP NOTCH service and professionalism!!! Highly recommend this company and Alex especially!

DB

Dave Bustard

2y ago

Jeff has been our technician for some time and he has been doing a terrific job spotting issues that we often miss. He always rings the bell when he arrives, tells us of any issues, and describes what he plans to do to address him. Thanks to him our property looks great.

DL

Dennis Lingle

2y ago

Alex alerted me ahead of time that he was on his way. He introduced himself at our front door and then advised me on what he was going to spray. He did a great job!!

CW

Caroline Williams

2y ago

Another great month having Jeff do my lawn service. It’s looking better and better!

JZ

Janice Zaller

2y ago

We would like to praise the professionalism and commitment of Jeff Degroat our lawn technician. While we have had some challenges with our newly installed st Augustine grass Jeff continues to strive to make us happy. Jeff always takes the time to explain what he is doing and why. Thank you Jeff for helping us achieve a beautiful lawn!! Jim and Jan. Sarasota , fl

RJ

Ron Jackson

2y ago

Our guys do the best lawn treatment service. Our lawn looks great, they are sensitive to our pets, and we are very happy with our beautiful yard.

MS

Milton Shenk

2y ago

Tim relates to his customers as friends, and to their lawns as his own.

DV

Dan Veitkus

2y ago

Jeff D is the best tech we’ve had in 20 years. Timely. Thorough. Always going the extra mile to ensure our landscaping and lawn are picture ready.

PD

Pamela Davis

2y ago

Alex goes above his job taking care of our yard, it's never looked better. Thank you, Alex!

BR

Bill Reiter

2y ago

Our lawn looks great. Thanks Jeff.

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