Provider profile

Northwest Exterminating - Bonita Springs

4.9 stars from 188 customer reviews · 9200 Cockleshell Dr, Bonita Springs, FL 34135

  • 4.9 out of 5 stars
  • 188 customer reviews
  • Bonita Springs, Florida
  • Open 6 days/week, Early hours
4.9
Rating
188
Reviews
Yes
Claimed
Yes
Website

About this provider in Bonita Springs

Northwest Exterminating offers pest control, termite control, rodent control, mosquito control, bed bug control, and more to protect your home or business! Northwest is a family-operated company with over 70+ years of experience. Our goal is to provide extraordinary experiences and create a healthier living and…

Pests handledspidersrats
Praised forfriendlythoroughpoliteexcellent team member
Methodsspecial treatment
Safetypet friendly assurances

Rating breakdown from customer reviews

4.9

188 reviews

5
184
4
0
3
0
2
1
1
3

Customer reviews for Northwest Exterminating - Bonita Springs

BB

Brandon Burris

8mo ago

Jude was amazing very respectful and did an excellent job

Provider response

Thank you for the five stars and for being a part of the Northwest Family!

KL

Katie Lueneburg

8mo ago

Jude was very detail oriented when he came out to do our service today. Making sure all of our needs were met. I highly recommend him for bug service.

Provider response

Thank you for the 5 stars! We appreciate your support and are glad to know our pest control service is making a difference.

NF

N F

8mo ago

Jude does a fantastic and thorough job!

Provider response

Thank you for the 5 stars! We are grateful that your service was extraordinary!

TF

Thomas Feeney

8mo ago

Jude was professional and customer centric ... terrific representative for your organization

Provider response

Thank you so much for the kind words, Thomas! We’re thrilled to hear you had a great experience. It means a lot to our team and motivates us to keep delivering the extraordinary service we’re known for. We appreciate you choosing the Mouse to protect your house!

JH

Joan H

8mo ago

Jude is such a nice man and he went about spraying for our maintenance efficiently. Thank you Jude!

Provider response

Thank you for the 5 stars, Joan. We’re so glad we could provide you with an extraordinary experience. Thanks for choosing the Mouse to protect your house!

RH

Rodney Howell

8mo ago

Our service man Jude was very polite and professional. He took the time to explain his service and treated all the areas we needed in a timely and efficient manner.

Provider response

Rodney - Thank you for the 5 stars! We're so glad our pest control service made a difference. We appreciate you trusting the Mouse to protect your home!

LK

Lady Kai-Lewis

8mo ago

Jude was very helpful and thorough and pleasant

Provider response

Thank you for the great review! We're so glad our pest control service made a difference. We appreciate you trusting the Mouse to protect your home!

DS

Dave Shoot

8mo ago

We had Jude in today to spray for bugs, he did an excellent job. Explained what he was doing and showed me a hole near kitchen drain where they could be getting in. 5 stars, THANK YOU JUDE!!

Provider response

Thank you so much for the kind words, Dave! We’re thrilled to hear you had a great experience. It means a lot to our team and motivates us to keep delivering the extraordinary service we’re known for. We appreciate you choosing the Mouse to protect your house!

SN

steve neelin

8mo ago

Jude came in to treat my house. Friendly, polite, knowledgeable and thorough wound be an excellent way to describe him. He's an asset to your company!!

Provider response

We truly appreciate your kind words, Steve. Our team works hard to provide extraordinary service, and we’re thrilled it came through during your visit from Jude!

CS

carla sly

8mo ago

Jude does a good job with a pleasant manner.

Provider response

Thank you for your review, Carla! Your feedback encourages us to keep delivering extraordinary experiences every step of the way and we are so glad you had that experience with Jude.

CM

Cassidy Mata

8mo ago

Thank you, Jude!!! He does a great job. I love that they take all of the spider webs and bugs down while they’re here. It’s a huge help.

Provider response

Thank you for your review, Cassidy! Your feedback encourages us to keep delivering extraordinary experiences every step of the way.

ND

Nathan Doyle

8mo ago

Jude is the best always friendly and accommodating

Provider response

Thank you for the 5-star review and kind words! We’re so glad to hear you had such a great experience with Jude. Thanks for trusting the Mouse!

JB

Jeff Brann

8mo ago

Great job Jude!

Provider response

Thank you for your 5-star review! We are grateful to hear your experience with Jude was extraordinary.

HH

Hunter Hand

8mo ago

Jude was incredibly thorough and did everything I ask! Very nice, Above and beyond service all around!!

Provider response

Thank you for the five stars and kind words, and for choosing the Mouse to protect your house!

LK

LeahGrace Kayler

8mo ago

Jude was very polite and informative. Very service oriented.

Provider response

Thank you for the five stars and kind words, and for choosing the Mouse to protect your house!

SS

Shelby S

8mo ago

Larry helped us out when we were very stressed about the rats getting into our lanai and possibly our attic, he kept us calm and gave very sound professional advice! Between him setting up traps he and Jude (yet another kind and helpful professional) checking on them they have completely fixed our problem! We are super thankful and will be recommending them

Provider response

Shelby, thank you for the extraordinary review and for trusting the Mouse to protect your house!

MC

Mark Chilefone

8mo ago

Friendly prompt service! Thank you Jude.

Provider response

Thank you for the extraordinary review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!

SK

Steven Kingsley

8mo ago

Jude carried out the scheduled pest prevention/inspection in his usual super-efficient manner. He also cleared out our lanai squatting spiders and recommended opting for a special treatment for the lanai which I will discuss with his office colleagues. Excellent service from an excellent team member. We’re extremely happy that we switched to Northwest.

Provider response

Thank you for the extraordinary review! We appreciate you sharing your experience and are thrilled to have you as part of our Mouse family!

SN

S N

8mo ago

Jude has been very thorough, efficient and both personable and very professional each visit.

CA

Cristina Arango

8mo ago

Jude was my technician and he is amazing. Super friendly. Thanks Jude 😊

AR

Alex R.

8mo ago

Jude came by this time and did a thorough exterior spray as usual. Afterwards, he introduced us to an indoor pet friendly ant prevention treatment we hadn’t previously considered due to small dogs. Provided clear use instructions and pet friendly assurances. Five stars.

Provider response

We appreciate your review! It’s always our goal to make pest problems stress-free for our customers.

AS

allison Scariano

9mo ago

Jude is the best technician we have had with this company. He is very polite snd happy when we answer the door. He explains what he is going to do and listens to any concerns we have and then addresses it for us promptly.

Provider response

Thank you for the 5 stars! Our team works hard to provide reliable pest control, and we’re glad it shows.

J

Joe

10mo ago

Awesome service and prices. Got a bug problem, call them! Their technician Jude was fantastic. Professional and polite. He knows his stuff! Highly recommend them. Let the mouse protect your house!

Provider response

Thank you for the 5 stars! Our team works hard to provide reliable pest control, and we’re glad it shows.

MB

Michelle Boudreau

10mo ago

Jude and the entire team at Northwest exterminating, have always been thorough, courteous punctual. And we haven’t had any issues since utilizing their services. Jude came out this week he was punctual. Let us know he was on his way. When he arrived, he introduced himself to us told us he was gonna be walking around the parameter of our house and checking on things afterwards he let us know we were in good shape and thank us for our business. What a kind, courteous, polite, young man.

Provider response

We’re happy to hear you had a great experience. Enjoy the peace of mind of a pest-free home!

JW

Joyce Wong

2y ago

Possibly the worst pest control business ever! If you WANT BUGS this is the company to call!.

Provider response

Thank you for reaching out to us about your concerns. We're sorry you didn't receive an extraordinary experience with us. It looks like our team has been in contact with you about offering a solution. If have any other concerns, please feel free to reach out to us at themouse@callnorthwest.com. Thank you again for taking the time out of your day to give us this feedback, I hope there’s another chance where you can try us again!

SB

Stacey Buesing

2y ago

I've had roaches in my house since hurricane Ian and they will only come out if you call to spray the inside if requested....they should probably do a check up call if there were previous problems, which they did not. This is a brand new home not to mention the spider webs outside on the pool lanai they didn't get when they stop out every....? I actually have no clue the last time they were here but the large roaches on my daughters ceiling at night are enough to use another pest control service.

Provider response

Thank you for reaching out to us about your concerns. Our goal is to create an extraordinary experience for our customers, and we are sorry to hear that you did not have that experience with our team. <br><br>We would love the opportunity to follow up with you about your concerns; if you wouldn't mind emailing us at themouse@callnorthwest.com, from there a teammate will reach out to discuss what we can do better. Thank you!

BA

bill akre

2y ago

Exterminators are great. The office is terrible. Don't expect good timely service.

Provider response

Thank you for reaching out to us about your concerns. Our goal is to create an extraordinary experience for our customers, and we are sorry to hear that you did not have that experience with our team. <br><br>We would love the opportunity to follow up with you about your concerns; if you wouldn't mind emailing us at themouse@callnorthwest.com, from there a teammate will reach out to discuss what we can do better. Thank you!

Other providers in Bonita Springs worth comparing

Pest control near Bonita Springs compare other Florida markets

Back to all Bonita Springs exterminators or the full Florida directory.

Treatment and cost guides before you call

Ratings and reviews are sourced from public Google Business Profile data and reflect the date they were collected. They are not verified by this site and may change. This site is free to use. We may be paid by the companies listed here when you call or submit a request, which can affect where and how they appear. We are not a pest control provider and do not endorse, warrant, or guarantee any company's work, licensing, or pricing — always verify those directly.