Rating breakdown from customer reviews
4.5
22 reviews
What D W Pest Control Inc says about their service
Google has no written reviews for this company, so the details below come from their own website rather than from customers.
Areas served
Alachua · Dixie · Union · Columbia · Gilchrist · Levy Counties
In business since
2003
Services listed
- General Pest Control
- Termite protection
- New Construction Termite Pretreats
Guarantees they advertise
- As committed to protecting your home, as we are our own.
Source: dwpest.com · collected 2026-08-18. These are the company's own claims, reproduced as stated. We have not verified licensing, pricing or availability.
Customer reviews for D W Pest Control Inc
Jenny Carter
The rat problem in our barn was getting worse. I called DW Pest and they sent Blair out to access. He found the nest and killed 3 of the 4 rats (1 got away) and rebaited the box. Thanks for coming so quickly and getting the job done!
Provider response
Thank you Jenny and don't worry we will get the one that got away!! Amy
Daniel Royse
Had this company for 4 years and was always an issue when they asked for a key to get inside. I ALWAYS accommodated them and would leave work for them to come inside and do the service. I was going to be on vacation and asked to reschedule for another time and she said said they could not do that. She said if I could not do it when they were coming, I could find another company. AWESOME CUSTOMER SERVICE!!
Provider response
HI, Again that is our policy, no rescheduling. If there are no pest problems on the interior then we can do the outside only OR you may leave a key / door code. We did not ask that you leave work to meet us as we can complete our services without our homeowners present. I'm sorry that you do not trust us enough to do that. I hope you have found a company to accommodate your requests and appreciate the years you used us. Amy
Daniele Adams
Great service and communication!! The entire process was seamless and the customer service is great! 10/10 recommend!
Provider response
Thank you for the review and recommendation!
Diane Morgan
Excellent personalized service from a family owned, local business! Can't say enough good things. They communicate ( very important), have reasonable fees, and most of all they get rid of the bugs!!
Provider response
Thank you! We appreciate you too!!
Bethann Sneed
I was going to list all the trouble I had with this company, and Clint, but as I started writing, I became embarrassed. I can't believe I put up with so much. I will never use them again for my personal or rentals.
Provider response
Good Afternoon Ms. Bethann, We have not been to your residence since January 2021. I can't believe you waited this long to review! As you can see your sister Carrie Johnson has already given us a bad review for you a year ago and please see our response. I promise we have been "troubled" and "put up" with just as much as you have and now again a year later! I am so pleased if you have found a company to satisfy you, Have a great day. Amy
Amber Conrad
Great staff. Great communication. Colton came out for an infestation I had. Did his diligence and communicated the plan of attack thoroughly throughout the whole processs. Very professional team. Highly recommend.
Provider response
Thanks so much!
Augustus Allen
Colton has been amazing at helping us with a pest issue. Very knowledgeable, friendly and goes out of his way to help. Thank you so much!
Provider response
We thank you!
Michael Grasa
The nice lady who answered the phone was upfront and nice. I like the honesty. my neighbor has said nothing but happy with DW service for those who read reviews.
Donna Robertson
Great service and wonderful people to work with!
Carrie Johnson
I was blown away by how I heard and seen Clint react while at my sister's house. First he seemed very angry because he was slamming doors and upon being asked to please spray the back patio well because they had noticed more bugs due to it being spring and the weather getting warmer he became very rude to her saying he already sprayed it, but all around base of the house was dry. So, how did you spray it but it still remained dry? Then he started to get loud with her. I mean you are being paid to provide a service so provide that service, if a customer asks that you please just make sure her family, pets, and home are guarded from pests then you should do so. That is your profession, right? Or did you get into the business to do something half way but charge full price and take advantage of people and slam their doors that you don't pay for around!! I personally will never use this company and I urge others to find a different company as well.
Provider response
Hi there, just want to recap the day you are speaking of as I know it. We told this customer that we would be there before 11am on a specific day for her pest service. Even texted back and forth with her that morning around 9am again confirming he would be there no later than 11am. Clint got there before 10am and no one was home. As per our protocol he proceeded to do the exterior only of the home and left the invoice in the door. At approx. 10:30am I received a text message that she was now home and needed to have him come back to do the inside. No pest problems where reported on the interior but Clint went back to the home regardless as she requested. He did the interior and was not comfortable spraying the exterior of the home a second time due to just doing it 1 hour before. That is why all around the base of the house was dry. We cannot spray our chemicals at a quantity she requested, we must go by the label of the pesticide. In the past year that we have been servicing this home we have prevented pests from getting inside which is our goal and what we are paid to do. We were then told we will not be getting payment for that days services. I feel that we have been taken advantage of.
David Stewart
Great service and friendly staff. Always professional.
Ronald Fisher
Recommended by a good source and totally happy with their politeness and services.
Tyler O'Quinn
Great company. Everyone is so nice and helpful. We are thankful we chose DWPest!
Tony Bejerano
DW was very informative and helpful! I will continue using them for all of my pest control needs. Thanks
Kimberly Farris
We've been using DW Pest Control for over 4 years now. It's a family owned company, which we love, and John has been absolutely amazing. We have small children and he has always been really informative and careful with the products he uses in our home. I'm often home with the kids when John comes to service our home. He always remembers the kids and asks how they are doing, and remembers things we've told him from years before. It's like having a family friend come into your home to service it. When we have any issues between services, he is quick to respond and come out to handle them. I can't say enough how happy we have been with DW Pest Control!
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