Lush Green Landscapes

As it gets warmer and it gets closer to time to turn on our sprinkler system we are getting super excited. In December Matt and Darrel came to our property and replaced all of our drip lines and emitters in our front and back yard. They also installed a pressure regulator. All of this was to resolve our ongoing issue of blow outs. It took some persistent and tenacious communication to get them here. It was well worth the effort. They were extremely efficient. They finished the project much earlier than anticipated. The entire time they were on the property a glimpse of them through the window was the only evidence they were here. Looking forward to a sprinkler system free of issues for the first time in several years. Thanks Matt, Darrel and Lush Green!

Thank you so much for fixing my broken sprinkler valve. You came two days after I called and did a great job, thank you!

Matt is absolutely solid! His work is excellent, he has integrity, and it is always great to see him when he takes care of our sprinkler system!

Matt was awesome! Was very prompt and responsive when I needed a repair today! Thank you so much!

Zach was here today for our fall clean up. He did a wonderful job and the lawn looks beautiful! Thank you, Zach, and thank you Lush Green Landscapes!

The customer service is great and they were generally responsive. Unfortunately, there seemed to be a lot of miscommunication with the person they sent to our home to perform the service we requested and the service they said they would perform. Additionally, the service man claimed he worked 3-4 hours longer than he did. This was very frustrating, especially when the service man said his would cost $150 max and we received a bill for over $300. We were able to resolve this issue and they corrected the price. It just took several phone calls.

We've just moved into a new house, well actually it is a 110 year old house, but it's new to us. As you could expect there have been some initial issues. One of which was the sprinkler system. We've had a couple of problems and each time I called Lush Green for help. Both times their technician Matt was there a lot quicker than I expected. The problems were resolved quickly and efficiently. I also had a chance to talk with Kristen, the yard care tech. Her depth of knowledge about yard care was outstanding and she offered some good advice about what was needed for our yard. It's good to be able to count on knowledgeable, prompt, efficient, and quality service.

Matt did an awesome job getting my brittle plastic irrigation valve changed out to metal one. It's so much easier to use now, and I won't worry anymore about the valve breaking on me!

Just moved back to the valley, the place we bought had a sprinkler system but that’s all I knew about it. I found one of the valve boxes, but I could not for the life of me find where the other 5 station valves were located. We are adding some landscaping and wanted to make sure I wasn’t covering up the valves even more .. Matt came out , and once he got the lay out of the system , did some probing with a long screw driver and found 2 more valve boxes (of course they were buried out in the lawn!! ??? ) thank you Matt, I would have never thought to look there!!

Christy Poole is an adament worker, she knows her chemicals, can converse all that she uses to you, and is a delight to deal with. She seems very satisfied with her work, and employer. -Don & Crys Mohar

Lush Green is a really great company. They are passionate about doing a good job, and are very professional. Their employees are very nice, and are easy to work with. I recommend them.

Kristen Poole was fantastic! My grandfather died and the yard was always his pride and joy. My grandmother needed help with the weeds and Kristen stopped by and personally walked through everything they would do for her. It was a huge relief for my grandmother to know it would be taken care of. Thank you!

Great job, super friendly Thoughtful about not damaging any stuff / plants in our yard

I’ve had Matt come out twice to work on my sprinkler system. Both times I felt he has gone above and beyond what I expected, spending lots of time and effort to help figure out what is going on with my system. When lush green’s prices for replacement parts seemed a little high for me, a graduate student, Matt went out of his way to try and both find cheaper parts and come up with creative solutions that only cost him the time to discover them. He has provided one of the best customer services I have ever had with any service, communicating openly, honestly, and frequently to help me understand what was going on. I would 10/10 recommend Matt to come and fix your irrigation system, you will not be disappointed but totally satisfied!!!

I'm revising my previous 5 star review for Kristin P from two weeks ago on May 18th 2023. The liquid fertilizer and other weed deterrent chemicals (2-4D and dicamba) she used in our back yard at that time is stressing/killing the foliage on trees and bushes in the yard. See photos included with this revised review. She over sprayed outside the turf area and concrete borders which certainly contributed to the damaged plants. Not sure exactly what other chemicals were used in the application. The overspray of dicamba and 2-4D on trees and other foliage is however a well documented hazard. Dicamba, in particular, is a potent and volatile herbicide. We are certainly not happy with the results in the back yard or the damage to trees and foliage outside the yard area. We registered an email complaint with Lushgreen as a result. 6-2-23 update: Kristin P and owner Eric visited to look over the issues in the back yard. They responded quickly and professionally upon receiving our email complaint. Trimmed away the damaged foliage around the yard. They are looking into immediate solutions for the grass and tree damage issues noted in the photos. Kristin is a good person and typically does a great job. Mistakes happen and she stepped right up and owned this one. We appreciate that very much as well as the quick response to our concerns! 8-7-23 update: June 6th, Lush Green took foliage samples from our Hackberry tree to have them analyzed in order to determine what damaged the tree. We also talked about re-seeding or over seeding the back yard with grass seed. I followed up with them via email on June 30th asking about the analysis results and over seeding the yard. NO RESPONSE TO DATE. I also sent a follow up text inquiry to Kristin P on July 11th. NO RESPONSE FROM HER EITHER. They have not been out to our property for any service calls since 6-21-23 when a lawn aeration was completed. We will not use their services again.

The absolute worst experience I've ever had with Lawn Care! They have total disregard for any personal property while they do their job they show up at their leisure, and have no form of communication whatsoever will not return phone calls and cannot follow directions. I hope this review saves someone else the headache of doing business with this company because they are absolutely terrible!

Update - Gave Lush Green another chance and Kristen was fantastic after the 1st application. Glad I gave them another chance. I used Lush Green for the previous 3 years. Last year was a horrible experience with them. they combined treatments because they didn't have enough help. Was told they fixed all their internal issues and they were going to send out a quote for 2020, never received it - clearly they have communication issues. It is hard to keep customers when you do not follow through. The tech that did come out the last few years was great - hence the 2 stars on the review.

Lush Green Landscapes takes care of the commercial property I manage. The employee Darrel Harris is outstanding. He goes above and beyond any lawn care worker I've ever had in my 13 years managing this property. He truly cares about what he is doing and takes great pride in his work. He is a huge asset to this company. LGL is very reasonably priced and their work is far better than higher priced companies I have used in the past. GREAT JOB TEAM!!

Great job. Professional. Perfect timing. Will be using them in the future.

Kirsten was very professional and on time even early and did a fantastic job we will call again

The day I called to schedule for an irrigation system check, I quickly signed the agreement they sent over and shared my payment info as requested. Unfortunately, I STILL have not received a call from a scheduler to make the appointment. It’s been over 4 weeks. I’ve called several times and keep getting the run around that someone will call me the next day and it never happens. Very poor customer service.

Pretty sad customer service. You call and get an answering service that gets you written down to have a scheduler call you back. I waited three weeks and no one called me back at all, even though it was claimed that urgent messages were sent to the owner and scheduler all with no response. Now I have to start over my place in line to get service. These folks really do not want your business at all. They could care less about new paying customers or they would at least call. Would not recommend this company to anyone. In addition, I read the rest of the negative reviews on here. Seems the owner is defensive at best. Always an excuse. Rarely takes responsibility and when does, it is always twisted. The excuse of 'we are busy or short staffed' is nothing but an excuse. You are a landscape company. You will be busy during certain times of the year. Be proactive and be prepared. This company has much to learn in ways of customer service and decency. Truthfully I am surprised that reviews are rated this high.

They have broke so many windshield while doing their work and not have not paid for the windshield Damages to an RV to an actual person and another truck .!!Not professional

I wish I was posting a different review here. They have done one project for me and did a great job, that's why I really wanted to use them for another. Took over a month to even get someone out here for a quote (3 unreturned phone calls), then over 2.5 more months (and 3 visits to my house to "look again") and I still don't have a quote. 3.5 months and still no quote. When I became annoyed (like any normal person would after this ridiculousness), they said they were too busy and to go with someone else. AFTER I WAITED 3.5 MONTHS. Not before. Not during when they already knew they were busy. After. They will never get my business again and I hope this post helps someone else avoid this frustration.

After a week and a half, I was told they didn't have guys with the skills to build planter boxes outof railroad ties. They say they are a full service landscaping company. Doesn't sound full service to me.

Expensive, sloppy work, damaged property, unresponsive, poor communication between office and grounds crews. Would not recommend.

They never showed up for me!! They called, very nice. They even called 2 confirm our appointment and then left me waiting all day! I called them to follow up and they acted like they didn't even know what I was taking about! That does not seem professional or reliable at all!